Business Process Analysis Tutorial
A business process must have a start, inputs (documents or information) and outputs (reports/forms/results).
At its most simple level, every process has a:
1. Start – what triggers the process into action? I want a credit card.
2. Middle - what goes on in the process? The different steps, including variations, business
rules, and possible exceptions.
3. End – what conditions are necessary to close the process? I got my plastic friend. Woohoo!
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Business process modeling involves designing processes that add value by showing the
transformation of inputs into useful outputs.
What are Business Process Analysis inputs?
Inputs are whatever enters something into the process, for example, the customer (a human
resource) submits a credit card application. In another process, a HR system (equipment) may
submit a report to anther IT system, maybe the SAP or Oracle databases. Inputs can be resources
(people), materials, energy, and equipment (software).
In UML, a resource is an input to a business process and is consumed during the processing. For
example, as each daily train service is run, the service resource is 'used up' as far as the process of
recording actual train times is concerned. When mapping business processes, an Input link indicates
that the resource is consumed in the processing procedure. For example, when customer orders are
processed they are signed off and used only once per order.
What are Business Process Analysis outputs?
Outputs are the result, the end product, in the business cycle. Outputs may be a physical product
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