Consolidate Data in Real Time
Customers expect immediate visibility into your business processes.
Employees need timely and relevant information for effective decision
making. Partners and suppliers want collaborative insight to optimize their
operations. Your relationships with your customers, suppliers, partners,
and employees demand real-time performance. Are you ready?
Real-time business means extending business processes directly to key
members of your business ecosystem anywhere in the world, from any web
device, in real time. In order to accomplish this, complex multivendor
applications must work together seamlessly and global operations must
run on accurate, consolidated data. Additionally, critical information
must be shared dynamically with all key individuals and organizations.
Bring together the people, processes, and data that drive your business
using proven enterprise-class technologies. Extend and enhance your
existing business application investments. This is the power of PeopleSoft
AppConnect—integration, insight, and action.
Consolidate People, Process,
and Data in Real Time
The demands of real-time business require a new breed of technology solutions to
integrate business applications with speed and simplicity. PeopleSoft AppConnect
gives people access to information and transactions, uniﬁes global business
processes, and centralizes data in real time—across your enterprise and beyond.
Comprehensive Approach of connecting people, process, and Open and Flexible
to Integration data through a comprehensive, pre- A real-time enterprise cannot be built
Business processes have always spanned integrated platform. with applications from only one vendor—
departments and organizations, yet it’s unrealistic and impractical. With
enterprise systems have barely been Embedded Business Expertise PeopleSoft AppConnect, it is possible
able to communicate with each other, At the core of every integration project to mix and match PeopleSoft and third-
much less with the outside world. Over lies a business process. Whether it is party technology solutions using modular
the years, several product categories user access to business applications components. This open framework allows
have emerged to tackle this problem, through a portal, automation of manual you to connect people to processes,
but in large part they have failed. Why? processes, or analysis of operational integrate disparate applications, and
Because bringing together a complex data, the central theme is bottom-line enable more insightful decisions with
IT environment takes more than point business improvement along a business unprecedented investment protection.
solutions that add yet another layer of process. Why trust PeopleSoft to inte- PeopleSoft AppConnect works with
integration. A new approach is needed grate your enterprise? Because over 15 leading hardware, middleware, and
that recognizes that integration at the years of experience in business appli- database platforms, and it supports
people, process, and data levels is essen- cations have taught us how enterprises both Microsoft .NET and Java imple-
tial to successful business performance. really work, day in and day out. We mentations. You can even roll out new
Without it, the goal of improved efﬁ- have taken that knowledge and baked functionality incrementally, according
ciency can never be realized, due to it into AppConnect. Whether it’s the to your schedule and budget, in less
inaccurate and conﬂicted data, users’ 1,200 prebuilt metrics in our PeopleSoft time and with less risk. PeopleSoft
inability to access the necessary data Enterprise Warehouse or the ability to AppConnect—address the urgent
or systems, and business processes bring together content and applications business needs of today and adapt to
that remain disjointed. PeopleSoft in the context of a business process the technology changes of tomorrow.
AppConnect streamlines the challenges using our Enterprise Portal, the result
is the same—a higher level of value,
faster and with less risk.
“This portal technology is our ﬁrst
step in leveraging the ﬂexibility offered
through PeopleSoft in terms of acces-
sibility to data and knowledge critical
to our customers.”
Frank Flynn, President, Sager Electronics
The Proven Infrastructure Solution
The PeopleSoft AppConnect Certiﬁcation Program individually
validates our consulting partner expertise and our software
partner products to perform with PeopleSoft AppConnect. We
certify these integrations to be functionally and technically sound,
operate as designed, and perform as required. You receive
proven solutions with outstanding value and a selection of
integrated technology alternatives. For more information on
our partner programs, visit www.peoplesoft.com/go/partners.
Customers Suppliers Partners Employees
The demands of real-time business require a new
Portal breed of infrastructure to support all of your critical
business applications. For the ﬁrst time, you can
connect your people, processes, and data using
a common, pre-integrated platform. Customers,
Line of Business Applications
suppliers, partners, and employees can access
Trading Partner Systems
information and perform transactions in real time
via a portal interface. You get open, agile, and
intelligent integration of enterprise applications
and legacy systems with the PeopleSoft Integration
Integration Broker. People can analyze business scenarios using
accurate and consistent data from a data warehouse
to make better decisions faster.
• Manage their own benefits.
• Administer their own
• Purchase supplies.
• Book their own travel. Portal Functionality
• Submit their expenses. • Web publishing.
OC • Subscription alerts.
• Content management.
SS • Email, calendaring integration.
IN • Collaboration tools.
• Enter their own orders.
• Check inventory.
• Track shipments.
• Pay invoices. Application
• Enter support inquiries. Integration Broker
PeopleSoft Enterprise Portal Enterprise Content
• Native web
• Homegrown/departmental sites.
services support. B
• Knowledge systems.
• Robust routing • Third-party systems such as
SAP, Oracle, Siebel.
• Connectors to
• Monitor customer demand.
• Check inventory. S PeopleSoft Applications
• Replenish supplies. D • Portal Packs.
• Monitor their own DE • PeopleSoft CRM.
ERY • PeopleSoft EPM.
• Check settlement status. C
• PeopleSoft Financials.
• PeopleSoft HRMS.
Partners • PeopleSoft SCM.
• Access instant information
• PeopleSoft Student Administration.
on products and promotions.
• Place orders.
• Check availability.
• View shipment status.
• Request support online.
Connecting People A Portal Functionality D Integration Broker
to Business Processes The PeopleSoft Enterprise Portal is a business The key to the success of any portal is the depth of
Valuable information and business processes often application in itself, not merely an integration tech- its integration technology and architecture. PeopleSoft
remain trapped within individual lines of business. nology. Our portal delivers its own speciﬁc business is known for its industry-leading Pure Internet
We created the PeopleSoft Enterprise Portal to make functionality, apart from any PeopleSoft or third- ArchitectureTM and its open and ﬂexible development
timely and relevant information available to all of the party applications you access through the portal. framework. The PeopleSoft Enterprise Portal lever-
people who impact the success of your organization— ages the Integration Broker’s extensive integration
customers, suppliers, partners, and employees. B Enterprise Content capabilities, so you can easily deliver PeopleSoft
PeopleSoft portal technology delivers a personalized, and non-PeopleSoft content to your business users.
The portal ties together content from all your
role-based interface to critical business information,
enterprise systems, enabling you to leverage your
transactions, and services from internal and external E Uniﬁed Business Processes
investments in your existing technologies. The portal
sources. The portal allows you to combine online
gives users your enterprise content in its most The portal brings the right information to the right
applications with rich content, enabling people to
usable, intuitive form. people at the right time—in a compelling format where
work together anytime, anywhere. It eliminates costly
they can see uniﬁed business processes at a glance.
user training and improves users’ productivity by
delivering information and transactions in the context C PeopleSoft Applications
of individual business processes for more accurate F Role-Based Delivery
As you would expect, the PeopleSoft Enterprise
and informed decision making. Portal is the best possible portal for your PeopleSoft The portal helps people do their work more efﬁciently
applications—and the fastest to implement. Our and effectively by showing them what they need to
prebuilt Portal Packs and business applications are know—and only what they need to know. Our unique
integrated with our portal out of the box. rules-based role engine personalizes portal content
for your customers, suppliers, partners, and employ-
ees—giving them what they need to contribute to
Controller or CFO
• Measure customer, product, and channel profitability.
• Assess cash flow and market value trends.
• Monitor actual versus budgeted expenses.
Human Resources Manager
LOAD • Identify workforce trends.
Third-Party Applications • Perform compensation analysis.
• Determine benefits comparisons.
C Sales and Marketing Manager
Customer Relationship Management Insight
Trading Partner Systems Data Management • Determine campaign effectiveness.
and Enrichment • Analyze sales process.
• Assess support activities.
A Preconfigured transformation, A
consolidation, and enrichment
Line of Business Applications Operations and Procurement Manager
with easy-to-use data manage-
Supply Chain Insight
ment and security. • Advance supplier relationships.
• Shrink procurement costs.
• Strengthen inventory effectiveness.
Existing Data Warehouse
Enterprise Service Automation Insight
• Improve project and service delivery.
• Analyze and budget for future demand.
Flat File • Determine budget-to-forecast variance.
Integrate analytics into any business application
using Internet-standard integrations and Web services.
From Business Intelligence A Integration Broker C Data Management
to Enterprise Insight The key to the success of any data warehouse is the and Enrichment
Enterprise data typically resides in disjointed silos depth of its integration technology and architecture. This packaged business analytics platform is preconﬁg-
that cannot communicate with each other. PeopleSoft The PeopleSoft Integration Broker’s web service capa- ured for automated data integration, staging, trans-
Enterprise Warehouse harvests information from all bilities enable you to easily deliver analytics to your formation, enrichment, and multidimensional report-
of your systems and across the Internet, consolidating business applications. ing and analysis. It has a pure internet administration
and enriching data into a “single source of truth.” layer for easy-to-use data management, scheduling,
Enterprise Warehouse accelerates the decision-making and security.
process faster with less risk by enabling real-time B Predeﬁned Extract
access to predeﬁned business metrics. Your work- Transform Load Maps
force gets enterprise insight for improved operational D Enterprise Insight
Minimize your custom development and answer your
performance—not just business intelligence.
critical business questions out of the box using Take advantage of the dozens of predeﬁned templates
the predeﬁned business metrics and data model for role-based analytics across all your major busi-
populated from over 1,500 predeﬁned ETL maps. ness functions, including ﬁnancials, human capital
management, customer relationship management,
supply chain management, and enterprise service
automation. And integrate analytics back into your
business applications for improved decision making
at all levels of your organization.
PeopleSoft Integration Broker
T E CH NICAL ARCHIT ECT UR E Intelligent Integration
PeopleSoft Integration Broker—your integration control
center—connects business processes across applica-
I NTEGR ATI ON BR OK ER
tion and enterprise boundaries using a hub and spoke
Messaging Gateway model. An open standards-based middleware technol-
ogy, PeopleSoft Integration Broker automates the
routing and transformation of data between disparate
PeopleSoft HTTP systems—replacing costly and time-consuming
Applications manual programming. Native support for web service
standards such as XML, SOAP, and WSDL and a full
suite of packaged connectors delivered out of the
Third-Party JMS B box ensure that we have an integration solution to ﬁt
Applications Intelligent every situation. By using Integration Broker, you can
C create real-time collaborative business processes
that span entire enterprise systems, today.
D Development and Monitoring Environment
A Packaged Connectors The Integration Broker also understands if the mes- D Development and
sage needs to be sent in real time (synchronous), or
All messages entering or leaving the Integration Monitoring Environment
if it is deferrable (asynchronous), and manages the
Broker pass through a single mechanism known as queuing of deferrable messages. The queue can Integral to the Integration Broker architecture is a
the Gateway. The Gateway is delivered with prebuilt even be set up to handle message delivery based development and monitoring environment. The develop-
connectors to receive and transmit trafﬁc using vari- on predeﬁned rules that assign differing priorities ment environment is used by programmers to map
ous standard protocols such as HTTP or JMS. More to message or system types (for example, always the complex relationships between systems. The
importantly, PeopleSoft provides an environment for customer-order data messages ﬁrst). developers determine how the Integration Broker
the development of new connectors to legacy sys- should transform and route the messages, taking
tems, ERP applications, and web-based systems. care to understand the various data schemas and
In addition, all PeopleSoft applications are built business process rules that must be managed.
with integration in mind from the start. Whether you Transformation is required to translate a message In addition, the monitoring environment is a dash-
have CRM, HCM, or another product line, we have between different systems. This is much like translating board for the entire messaging process, giving the
prebuilt interfaces that enable seamless communi- a sentence from one language to another. The mean- user a picture of all messages moving in and out of
cation between our applications and also between ing of a sentence is the same in French or English, but the Integration Broker. From this dashboard, adminis-
third-party systems. unless some conversion is performed, neither person trators can view original messages, transformed
will understand the message. Similarly, the Integration messages, or delivery status. Or, they can perform
B Routing Broker takes a system message and converts the higher-level operations such as canceling delivery or
data from one system’s format into another’s. This resubmitting a message.
Central to any messaging architecture is routing. becomes extremely valuable when you consider the
Routing ensures that the incoming message is delivered hub and spoke model described earlier. With the
to the right receiving system(s), and that the request- Integration Broker, after an application has been
ing system has the appropriate security privileges. mapped once, the Integration Broker enables com-
munication to any other system automatically. In
the future, as the mapped system changes, there
is only one place to modify the mapping, saving
time and money.
“The PeopleSoft Enterprise Warehouse provides an open and ﬂexible platform
that enables the integration of actionable analytic applications with back-ofﬁce
systems…Its XML-based integration technology moves PeopleSoft Enterprise
Warehouse from a PeopleSoft-only solution to an enterprise infrastructure play.”
Colin White, Database Associates, May 2002
Feature/Function Description Business Beneﬁts
Globalization Multilingual and multicurrency sup- Whether you are already an interna-
port, role-based management of tional organization or growing to
preferred languages, multiple time- become one, your infrastructure has
zone awareness, and full Unicode built-in global capabilities.
support enable your enterprise to
transcend any border.
Platforms PeopleSoft architecture offers the PeopleSoft AppConnect is certiﬁed
most ﬂexible platform options for on all leading RDBMSs and comes
databases and web servers. bundled with your choice of industry-
standard Web server software: BEA
WebLogic or IBM WebSphere.
Security PeopleSoft is fully integrated with Security administration for adminis-
directory servers and lightweight trators and users is simpliﬁed with
directory access protocol (LDAP), a single signon system for secure
and access is controlled with rules- access to information.
Universal Access PeopleSoft architecture provides You’re able to access your business
support for multiple browsers and information and applications from
extensions for your mobile users. anywhere—corporate headquarters
Pure Internet Architecture eliminates on your VPN, a hotel business cen-
software downloads and reduces ter, or from a customer site.
administration for remote users.
Web Services PeopleSoft architecture incorporates You can share data between systems
industry-leading support for Web more easily. Enable more agile inte-
services, publish, and subscribe gration. Beneﬁt now and in the future
with both synchronous and asyn- from a uniquely ﬂexible solution that
chronous messaging between works today.
multiple systems. Supports XSLT,
XML, SOAP, UDDI, and Java.
Metadata-Driven PeopleSoft has always used meta- This empowers a business analyst
Architecture data to deﬁne integrations, analytics, to enhance systems and monitor
and user interfaces. This separates customizations while dramatically
the development environment from simplifying the upgrade process.
the production architecture.