The Importance Of ITIL v3 Certification and training for your business

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A man delegates an assignment to the IT department and sees them handle it in such a way that it barely even resembles what it was meant to turn into or what it even used to be. This happens quite often, but there is a solution. After undergoing ITIL training, these incidents will cease to take place. Whenever an IT team gets their ITIL v3 certification, they will be conversant with business concepts and will be able to relate better to information technology; they will be turned from technocrats into a team of players, able to work more efficiently with each other and communicate better as well.

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The Importance Of ITIL v3 Certification and training for your business

  1. 1. The Importance Of ITIL v3 Certification and training for your business A man delegates an assignment to the IT department and sees them handle it in such a way that it barely even resembles what it was meant to turn into or what it even used to be. This happens quite often, but there is a solution. After undergoing ITIL training, these incidents will cease to take place. Whenever an IT team gets their ITIL v3 certification, they will be conversant with business concepts and will be able to relate better to information technology; they will be turned from technocrats into a team of players, able to work more efficiently with each other and communicate better as well. ITIL v3 stands for Information Technology Infrastructure Library version 3. It is a way to manage IT departments in such a way to keep them aligned with their business objectives instead of simply building technology for technology's sake. ITIL v3 is also a protocol of checklists, procedures and tasks that managers can modify in order to conform to the needs of any company. With ITIL training, any business can focus their attention on the technical employees within the bottom line. Getting an ITIL v3 certification will be filled with training that will consist of five levels: 1. Service Strategy - in this level, stage managers and IT staff can clarify goals, define value, analyze markets, and identify different kinds of service providers. The subjects found here include financial, demand and service management. 2. Service Design - the ITIL training at this level will have been orienting IT people to service goals within a single service design package. 3. Service Transition - It is here that the ITIL training facilitates the management of changes to the business as usual, or the BAU, environment
  2. 2. 4. Service Operation - At this level, employees will learn how to foster balance between cost and service reliability. 5. Continual Service Improvement - Those undergoing ITIL training will learn to adapt and re-adapt IT services to a business environment that is constantly going through change. Getting used to change is very important to those getting their ITIL v3 certification. Take note that a good ITIL training program will include these four stages: • Awareness. The team going through ITIL training will learn about current business challenges, the role and importance of ITIL, the lifecycle approach, concepts and terminology, and implementation strategies. • Foundation. It is in this stage in the ITIL training that employees will be taught about principles of IT service Management, the benefits of implementation, Service management processes in relation to the Service Lifecycle, the pertinent activities and roles, relationship of components to other components, as well as other factors which are known to enhance effectiveness. • Intermediate. This stage is comprised of two parts. The Lifecycle features five certificates that cover the five levels and covers the essential supportive functions instead of the detail of those processes. Capability covers Operational Support and analysis; Service Offerings and Agreements; Release, Control and Validation; and Planning, Protection and Optimization. • Expert. At this stage, getting your ITIL v3 certification will be completed by learning the management of strategy, risk, business issues, and managerial issues along with grasping the nature of organizational problems. Getting ITIL v3 certification will definitely be a big help in making your business much more efficient and will lead to more money and ROI for your business in the long run.
  3. 3. Knowledge Center Inc is a full service IT training and certification provider specializing in many IT related courses, certifications, and boot camps. They offer training and bootcamps nationwide to include ITIL v3 certification and training to PMP certification and boot camps. You can visit Knowledge Center Inc online at http://knowledgecenterinc.com.

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