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As our lives depend and go around these machines – computers because of the fact that all we need is stored there and reachable at any time, we can’t leave them on any hands. We need someone (IT Support provider) that we can trust with our personal and work data and that can reassure us that there is no chance on losing it. Finding that kind of guarantee nowadays is not that easy and searching for it can really be an interesting and demanding challenge. Machines collapse and they do it with no warning what so ever. Everything is unexpected and not to mention the fact that these technical failures happen when we need our data the most. What do we have to do?