Mission Helping organizations translate their objectives into a specific and
achievable digital strategy; advising how IT can help achieve their business
objectives. Putting digital strategy into practice by setting up or
transforming the supporting department (HR, Finance, ICT, Facilities) into a
well-organized and effective organization.
Master in IT Management , Delft University of Technology (2007)
Training and certifications in ITIL, MOF, CMM, Prince2, IPMA
Experience 20 years of experience in organizing and applying IT solutions to business
challenges. Program management and advising on C-level, helping boards
to articulate digital strategies and manage their IT department more
effectively. Managed e-banking, mobile Health and other innovative
programs that fundamentally changes the way business operates.
Considered a though leader in Digital Strategy and Service Management.
Skills Translating abstract strategies into workable actions, adaptive thinker
creating new solutions and ideas, can find in a large data-set quickly the
underlying principle, good coaching and mentoring skills, leadership and
Fundaments of a new advisory department KPN Consulting, innovative
Smart Hospital Framework (3C Clinics), new service management portfolio
based on ITIL v3 (Getronics Consulting)
Publications Looking at the IT Management Organization Through Service Management
glasses, Tijdschrift voor IT Management (2013), Co-Author MOF Pocket
Guide (Van Haren, 2008), several articles in relevant magazines and in the
Best Practice Yearbooks of ITSMF.
Alphen aan den Rijn,
+31 (0)6 1869 3246