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itheca Group - The Business Transformation Company - About us

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The Business Transformation Company™

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itheca Group - The Business Transformation Company - About us

  1. 1. © 2013 itheca Group | all rights reserved | confidential 1About usThe Business Transformation CompanyTMDocument IG01-26-164 | Version 1-3 | Page
  2. 2. RecapitalizationDisruptionInnovationMerger & AcquisitionDisruptionRestructuringSuccessionRegulationGrowthCompetitionAbout usWe build, develop and transform businesses!Document IG01-26-164 | Version 1-3 | Page© 2013 itheca Group | all rights reserved | confidential 2
  3. 3. Manufacturing Financial Services Luxury & Consumer GoodsInformation Technology Sports InsuranceTelecom Healthcare Power & UtilitiesAbout usWhere our clients come fromDocument IG01-26-164 | Version 1-3 | Page© 2013 itheca Group | all rights reserved | confidential 3
  4. 4. itheca GroupThe Business Transformation CompanyTMitheca Group offers the certainty of integrated, inter-disciplinary and effective transformation that is ontime and on target.itheca Group is a medium-sized management consultingcompany focussed on innovation and transformation. Byproviding the right skills and extra capacity, we enablecompanies to design and implement transformation attheir chosen speed.Since 1991 we have been advising and supportingorganizations of various sizes and origins through the pro-cess of sharpening entrepreneurial vision, developingconcise strategies and implementing them consistently:We build, develop and transform businesses.Our work is based on the knowledge that, with a holisti-cally designed, solidly anchored and integrated transfor-mation process, we can create and increase sustainablecompetitive advantages for businesses.We believe that a jointly held vision, the clear andconsistent pursuit of goals and the continuous coor-dination of all elements that shape a company and itsproducts and services are among the key criteria forentrepreneurial success.With more than thirty-five partners and an active pool ofseveral hundred highly qualified associates – togetherwith our customers, we act as a sparring partner, enablerand accelerator to drive the transformation of their busi-nesses and complement existing skills and capacities asrequired.itheca Group works exclusively with commercially inde-pendent consultants who have many years of manage-ment and consulting experience. Our consultants worktogether in specifically composed teams and share ourpassion for providing tangible benefits to our clients.4© 2013 itheca Group | all rights reserved | confidential Document IG01-26-164 | Version 1-3 | Page
  5. 5. About usitheca Group as an «Architect»With a team of individuals specifically se-lected to meet your project needs, ithecaGroup works closely with you in the roleof an architect to shape all aspects of thefuture of your business:starting from your vision and the develop-ment of possible future scenarios, throughto strategic positioning, markets, chan-nels, brands, value proposition productsand services, key activities and resources,corporate culture, human and financial ca-pital.itheca Group ensures that strategies aredefined concisely and coherently, thattheir implementation can be well managedand their progress determined.With the internationally successful «busi-ness model innovation» approach, ithecaGroup capitalizes the strengths of yourbusiness and consistently orchestrates in-novation in all areas of your company, pro-viding you with a sustainable competitiveadvantage.© 2013 itheca Group | all rights reserved | confidential 5Document IG01-26-164 | Version 1-3 | Page
  6. 6. About usitheca Group as a «Supervisor» and «Custodian»In the role of a «building planner» and «su-pervisor», itheca Group takes responsibilityfor the transformation of your business. Assuch, itheca Group plans, directs, coor-dinates and leads all transformation activi-ties and facilitates the business develop-ment, expansion or reorganization as perthe planned scope, on time and on budget.In the role of a «controller» and «custodi-an», itheca Group represents the interestsof the «building owners», consistently redu-cing risks and ensuring that the devel-opment objectives are achieved.© 2013 itheca Group | all rights reserved | confidential 6Document IG01-26-164 | Version 1-3 | Page
  7. 7. About usitheca Group as a «Subject Matter Expert»In the role of a «subject matter expert»,itheca Group is an implementation partnerthat makes an active contribution to thesuccess of all business design and trans-formation activities:itheca Group complements the companysexisting skills and capacities, provides«first aid in emergencies», develops exper-tise within the company, and facilitates theplanned development of your businessthrough quality assurance and direction.© 2013 itheca Group | all rights reserved | confidential 7Document IG01-26-164 | Version 1-3 | Page
  8. 8. Soft Skills> Reliable, strong-willed, distinct communi-cation and negotiation skills> Highly developed interpersonal, intercultural,and intrahierarchical competenciesAbout usAdvice and support from seniors only© 2013 itheca Group | all rights reserved | confidential 8Extensive Management Experience> Leadership experience as line managers aswell as project/program managers> Strong change leader capabilitiesExtensive Advisory Experience> Extensive strategy development and exe-cution experience> Strong training and enabling capabilitiesDocument IG01-26-164 | Version 1-3 | Page
  9. 9. Domain Knowledge> Thought Leader or expert status in a specificsubject matterAbout usMulti-dimensional diversity in agile teams© 2013 itheca Group | all rights reserved | confidential 9Industry Background> 10 years plus of experience in each industry> 15 years plus of professional experianceFunctional Experience> 10 years plus of experience in each functionLanguages & Cultural Affinity> 5 years plus of presence in each languageand or cultural areaDocument IG01-26-164 | Version 1-3 | Page
  10. 10. About usEight good reasons for working with itheca Group© 2013 itheca Group | all rights reserved | confidential 10Responsibility for thoughts and actions:seamless consulting and implementation fromstart to finish1Integrated, interdisciplinary advice: we donot offer an isolated view of challenges from asingle perspective2Safe, efficient and agile achievement of ob-jectives: periodic assessment and refinementof designs, planning and implementation3Teamwork - on an equal footing: in a flat or-ganizational network of experienced senior con-sultants – not in a hierarchically structured firm4Maximum transparency throughout theconsulting process: verified causality of objec-tives and recommended actions5No proprietary knowledge or methodolo-gies: we provide widely proven and availableknowledge as the basis for fruitful cooperation6Maximum value for money: we are a fo-cused and commercially independent partnerwith minimal overhead costs7No sales pressure: senior advisors provideservices as required by the client. No junior ad-visors – no education at client expense8Document IG01-26-164 | Version 1-3 | Page
  11. 11. itheca Group in a nutshell> Who we are: Your «One-Stop-Shop» for «Business Innovation & Transformation»> Core competencies: Strategy Development & Execution; Innovation & Alignment;Leadership & Transformation> Synergies by Design: Advisory and Interim Services> Industries: Financial Services; Insurance & Healthcare, IT & Telecom, Power,Manufacturing, Consumer Goods, Sports> Practices: Innovation & Transformation; Holistic Branding; Product & ExperienceManagement; Project, Program & Portfolio Management; Performance & ProcessManagement; Corporate Finance; Compliance, Risk & Governance; Personnel &Organizational Development; Change Management> National, international and global clients> Independent multinational partnership, founded in 1991, present in D-A-CH> 7 Senior Partners, 35+ Partners, 600+ Network Partners© 2013 itheca Group | all rights reserved | confidential 11itheca GroupThe Business Transformation CompanyTMDocument IG01-26-164 | Version 1-3 | Page
  12. 12. © 2013 itheca Group | all rights reserved | confidential 12About usBusiness Transformation ApproachDocument IG01-26-164 | Version 1-3 | Page
  13. 13. Business Transformation ApproachAlignment, purpose and governance© 2013 itheca Group | all rights reserved | confidential 13value-orientedresults-orientedstrategy-orientedDocument IG01-26-164 | Version 1-3 | Page
  14. 14. Business Transformation ApproachStructuring a business transformationDocument IG01-26-164 | Version 1-3 | Page© 2013 itheca Group | all rights reserved | confidential 14ExecutionDesignProgramProject 2Project 3Project 4Project 5Project 6Project 7Project 1Executive ManagementAnalysis
  15. 15. Business Transformation ApproachBusiness transformation service portfolioDocument IG01-26-164 | Version 1-3 | Page© 2013 itheca Group | all rights reserved | confidential 15ExecutionAnalysis DesignProgramProject 2Project 3Project 4Project 5Project 6Project 7Project 1Executive ManagementEnablingEnablingEnablingLeadershipLeadershipLeadershipAssuranceAssuranceSupportSupportSupportSparringSparringAdvisoryAdvisoryAdvisory
  16. 16. Business Transformation ApproachAgile steering and assuranceDocument IG01-26-164 | Version 1-3 | Page© 2013 itheca Group | all rights reserved | confidential 16Vision, Position, Mission, StrategyStrategicObjectivesyearly - quarterlyPortfolio ofMeasuresquarterly - biweeklyprograms, projects, …Measuresmonthly - weeklyAlignment DeductionAdaptionAlignment DeductionAdaptionAlignment AlignmentAlignmentAlignmentUnderlying Conditions
  17. 17. Owner, Supervisory BoardExecutive ManagementProgram ManagementProject ManagementSubject Matter ExpertsStaffBusiness Transformation ApproachA typical organizational structureDocument IG01-26-164 | Version 1-3 | Page© 2013 itheca Group | all rights reserved | confidential 17ProjectTeamsProjectTeamsProjectTeamsExtendedCore TeamSteeringCommitteeCore Team
  18. 18. Business Transformation ApproachThe Business Transformation Framework© 2013 itheca Group | all rights reserved | confidential 18Document IG01-26-164 | Version 1-3 | PageVision, Position, MissionStrategic Objectives, StrategiesMarkets, Stakeholder GroupsBrandsProducts & ServicesFinancial Capital Human Capital Structural CapitalCorporate CultureOrganizational CapitalExplicit KnowledgeTangible CapitalImmovablesICTMovablesDesign,SteeringOutcomes,Insights
  19. 19. Business Transformation ApproachInvestments in Intellectual Capital© 2013 itheca Group | all rights reserved | confidential 19Financial CapitalTangible CapitalIntellectual CapitalRelational CapitalBrandCustomersNetworkStructural CapitalCorporate CultureExplicit KnowlegdeOrganizational CapitalHuman Capital| Based on Daan Andriessens , Making Sense of Intellectual Capital, 2004Relational CapitalBrandCustomersNetworkStructural CapitalCorporate CultureExplicit KnowlegdeOrganizational CapitalHuman CapitalDocument IG01-26-164 | Version 1-3 | Page
  20. 20. Business Transformation ApproachIdentification of action approaches - ExamplesDocument IG01-26-164 | Version 1-3 | Page© 2013 itheca Group | all rights reserved | confidential 20Reduce costs Standardization Economies of scale Lean Management Lean Administration Lean Services Automation Digitalization Management efficiency HC acquisition HC retention HC development HC costs Cost-of-quality Technology innovation Procurement Sourcing (Make|Buy)Optimize structures Leadership culture Corporate culture Entities Process architecture Sourcing (Make|Buy) Glocalization Centralization Decentralization Strategic alignment Operational alignment Process innovation Product innovation Product management Business model innovation Governance Lean Organization Risk-Management ComplianceIncrease revenues Business model innovation Product portfolio Services portfolio Strategic pricing Dynamic pricing Value-add services Product innovation Opportunity management Loyalty management Customer acquisition Customer retention Customer recovery Customer referral Customer lifetime value Point-of-sales Point-of-presence Touch point consistency
  21. 21. Business Transformation ApproachRoles and capacity planning – blended teams© 2013 itheca Group | all rights reserved | confidential 21Program ManagementProgram StreeringProgram SupportProjectManagementSubject MatterExpertsProject TeamExternal capacityProjectManagementSubject MatterExpertsProject TeamExternal capacityProjectManagementSubject MatterExpertsProject TeamExternal capacityxx wd xx wdxx wdxx wd xx wdxx wdxx wdxx wdxx wd xx wdDocument IG01-26-164 | Version 1-3 | Page
  22. 22. Business Transformation ApproachSystematic use of collective intelligenceDocument IG01-26-164 | Version 1-3 | Page© 2013 itheca Group | all rights reserved | confidential 22
  23. 23. Your Client PartnerDocument IG01-26-164 | Version 1-3 | Page© 2013 itheca Group | all rights reserved | confidential 23Pascal A. MiserezSenior Partner & CEO> itheca Group> Badenerstrasse 21, CH-8004 Zürich> vox +4161 385 3838> fax +4161 383 0100> www.itheca.com > pascal.miserez@itheca.com

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