The latest advancement in IT AMC services is the AMC software that automates the services offered by a service provider. Our effective Annual maintenance contract software helps organisations to provide reliable customer service and increase business profits. Techno Edge Systems LLC is the best services provider in It Amc Support Dubai. For Any Queries Contact us: 971-54-4653108 Visit us: https://www.itamcsupport.ae/

1. How Does IT AMC Help to Gain Customer Retention?
Annual Maintenance contract helps enterprises to be assured of having a
dedicated service provider who maintains the IT infrastructure of an
organisation.
A reliable service provider offers expertise service for enterprises. Their services
include firewall management system, antivirus software installation, data
backup, data recovery solutions, and system optimization for achieving
maximum performance.
The latest advancement in IT AMC services is the AMC software that automates
the services offered by a service provider.
AMC software helps small and medium scale industries to effectively manage
the process of
• Annual Maintenance Contracts
• Customer complaints
• Customer birthday reminders with SMS and Email integrations system
• Customer compliant tracking
• Warranty management
• Service calls for any type of product that could have warranty contracts
and needs regular servicing.
Advantages of Annual Maintenance Contract Software:
Easy Customer management: AMC has an easy to use interface that allows in
tracking customer complaints and attend to them without delay. Automation at
each stage helps to avoid making any errors or missing out any important

2. information. Transparency in the customer management helps to increase
customer satisfaction and trust.
Manage service contract: AMC management software helps to keep track of
details like the number of times customer has availed services, contract expiry
date, and when was the last renewal date. It helps users to keep track of
upcoming renewal contracts and thus helps in building a strong relationship with
customers.
Manage product services: The AMC software helps in managing the product,
from the date of the product problem to the warranty period and all the related
data. It is easy to maintain a dynamic record of the maintenance process with
AMC management software.
Email and message alerts: AMC software allows to manage emails and
messaging campaigns in the least complicated way. Automatic email and
message generation helps customers to keep track of the registered complaints
and end of the maintenance contract.
Complaint management system: This system allows to keep track of each
customer complaint and follow up the activities until the issue is resolved. It
includes various charts and reports for controlling the business performance at
a glance.
Techno Edge Systems LLC is the trusted partner in Dubai for reliable and cost-
effective IT AMC Support in Dubai for Businesses.
Our effective Annual maintenance contract software helps organisations to
provide reliable customer service and increase business profits.
We provide customised IT services tailored to best suit your infrastructural
needs. Our quick issue-resolving skills helps to reduce the overall downtime and
increase productivity.
Visit www.itamcsupport.ae to know more about our comprehensive IT AMC
support services and keep your network infrastructure seamless.