William Widjaja  13 th  October 2007
<ul><li>Introduction  </li></ul><ul><li>Problem Listed  </li></ul><ul><li>Solution Recommended  </li></ul><ul><li>Implemen...
<ul><li>Status  </li></ul><ul><li>Did a check on the Areas between 1400 hrs and 1800 hrs  </li></ul><ul><li>Listed a Numbe...
<ul><li>Lalat  </li></ul><ul><li>Cleanliness </li></ul><ul><li>The Messy Drink Container </li></ul><ul><li>Dishwasher  </l...
 
<ul><li>Dirty Floor  </li></ul><ul><li>Ugly Computer seen  </li></ul><ul><li>Lack of Garbage bin </li></ul><ul><li>Cigaret...
 
<ul><li>Do Not wash the dishes when it is Busy  </li></ul><ul><li>Just leave the dish lying outside  </li></ul><ul><li>Com...
<ul><li>Slow Service  </li></ul><ul><li>Leads to a lot of cancellation Order </li></ul><ul><li>Problems lies with the misc...
<ul><li>No Direct Connection to main office  </li></ul><ul><li>Lost of data while bringing to office  </li></ul><ul><li>No...
<ul><li>Food Sold Out during peak times  </li></ul><ul><li>Uninformed low stock content  </li></ul><ul><li>Not informed to...
<ul><li>Unable to handle customer demand during peak times  </li></ul><ul><li>Lack of Staff during peak times  </li></ul><...
<ul><li>PROBLEM LALAT  </li></ul><ul><li>SOLUTION- INSPECTION ( FIND BREEDING SITES ) </li></ul><ul><li>Caulk or cover all...
<ul><li>Sanitation:  Practices that remove breeding areas are fundamental to the control of filth-breeding </li></ul><ul><...
<ul><li>Developed Fruit Fly Trap </li></ul>
<ul><li>PROBLEM STATED : NOT CLEAN KITCHEN </li></ul><ul><li>Solution Proposed :Introduce Cleaning Schedule  </li></ul><ul...
<ul><li>Problem Stated :  Drink Container Looks Dirty  </li></ul><ul><li>Short-Term Solution : Cover Messy Drink Container...
<ul><li>Problems: Dish lying around when its peak time. Not Clean  </li></ul><ul><li>Solution Recommended: Duty Roster of ...
<ul><li>Problem : Data not updated ( no)  </li></ul><ul><li>Solution : 1. Send the Data ( with Snail Mail )  </li></ul><ul...
<ul><li>Problem : Food Ran Out During peak times  </li></ul><ul><li>Solution  Recommended  : Estimation of food ( food man...
<ul><li>Problems ; Miscommunication and Slow Serving during peak times  </li></ul><ul><li>Solution 1:  Put Majalah/Koran S...
8 Tables  8 Tables  8 Tables  Cashier  Cleaner and Dishwasher
<ul><li>Separate Smoking and Non-Smoking  </li></ul>
<ul><li>Update Menu by End of November 2007 </li></ul><ul><li>Add Appetizer and Dessert  </li></ul><ul><li>Delete Un-popul...
<ul><li>End  </li></ul>
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Problems At Bakmie Mania

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Problems At Bakmie Mania

  1. 1. William Widjaja 13 th October 2007
  2. 2. <ul><li>Introduction </li></ul><ul><li>Problem Listed </li></ul><ul><li>Solution Recommended </li></ul><ul><li>Implementation of Solution </li></ul><ul><li>Timeline </li></ul><ul><li>Conclusion and Further Check </li></ul>
  3. 3. <ul><li>Status </li></ul><ul><li>Did a check on the Areas between 1400 hrs and 1800 hrs </li></ul><ul><li>Listed a Number of Problems below </li></ul>
  4. 4. <ul><li>Lalat </li></ul><ul><li>Cleanliness </li></ul><ul><li>The Messy Drink Container </li></ul><ul><li>Dishwasher </li></ul><ul><li>Slow Moving </li></ul><ul><li>Data Entry </li></ul><ul><li>Stock Problem </li></ul><ul><li>Unable to handle during peak times/miscommunication </li></ul><ul><li>Design low Cost </li></ul>
  5. 6. <ul><li>Dirty Floor </li></ul><ul><li>Ugly Computer seen </li></ul><ul><li>Lack of Garbage bin </li></ul><ul><li>Cigarette butt shown around. </li></ul>
  6. 8. <ul><li>Do Not wash the dishes when it is Busy </li></ul><ul><li>Just leave the dish lying outside </li></ul><ul><li>Complain no Dishwasher ? ( human ) </li></ul><ul><li>Unclaimed dish on the table </li></ul>
  7. 9. <ul><li>Slow Service </li></ul><ul><li>Leads to a lot of cancellation Order </li></ul><ul><li>Problems lies with the miscommunication among staff </li></ul><ul><li>Lacks of cooking opportunities </li></ul><ul><li>Slow up to 30 minutes and above </li></ul>
  8. 10. <ul><li>No Direct Connection to main office </li></ul><ul><li>Lost of data while bringing to office </li></ul><ul><li>No backup Data </li></ul><ul><li>Once a week ( inefficient measuring of data ) </li></ul>
  9. 11. <ul><li>Food Sold Out during peak times </li></ul><ul><li>Uninformed low stock content </li></ul><ul><li>Not informed to the customer about low stock </li></ul>
  10. 12. <ul><li>Unable to handle customer demand during peak times </li></ul><ul><li>Lack of Staff during peak times </li></ul><ul><li>Miscommunication when dealing with customers </li></ul><ul><li>This lead to slow order and cancellation </li></ul>
  11. 13. <ul><li>PROBLEM LALAT </li></ul><ul><li>SOLUTION- INSPECTION ( FIND BREEDING SITES ) </li></ul><ul><li>Caulk or cover all openings into a home to prevent flies from entering. Efforts to exclude flies must be done prior to when they enter buildings. </li></ul>
  12. 14. <ul><li>Sanitation: Practices that remove breeding areas are fundamental to the control of filth-breeding </li></ul><ul><li>Remove or cover garbage regularly and clean spilled animal feed and manure. Proper management of a compost pile is important. </li></ul><ul><li>Removal of other breeding areas, such as overripe fruit (fruit flies) or the gelatinous material down the drain (drain flies) is also fundamental to their control. </li></ul>
  13. 15. <ul><li>Developed Fruit Fly Trap </li></ul>
  14. 16. <ul><li>PROBLEM STATED : NOT CLEAN KITCHEN </li></ul><ul><li>Solution Proposed :Introduce Cleaning Schedule </li></ul><ul><li>Utilize Software for Cleaning Duty Roster </li></ul><ul><li>Cover Rubbish Bin </li></ul>
  15. 17. <ul><li>Problem Stated : Drink Container Looks Dirty </li></ul><ul><li>Short-Term Solution : Cover Messy Drink Container with Cloth </li></ul><ul><li>Long-Term Solution : Developed a Bar Counter ( suggested by papi ) and hide the botol behind </li></ul>
  16. 18. <ul><li>Problems: Dish lying around when its peak time. Not Clean </li></ul><ul><li>Solution Recommended: Duty Roster of Cleaning </li></ul><ul><li>Solution recommendation 2 : Hire Part-timer only during peak times (1800 hrs -2100 hrs ) </li></ul><ul><li>Solution Recommendation 3 ; Stack more plates </li></ul>
  17. 19. <ul><li>Problem : Data not updated ( no) </li></ul><ul><li>Solution : 1. Send the Data ( with Snail Mail ) </li></ul><ul><li>Solution : 2. Send Data with internet ( Buy A GPSR Phone with Internet Capabilities) </li></ul>
  18. 20. <ul><li>Problem : Food Ran Out During peak times </li></ul><ul><li>Solution Recommended : Estimation of food ( food management ) System </li></ul><ul><li>As for Sapi ( inform of slow service ) </li></ul>
  19. 21. <ul><li>Problems ; Miscommunication and Slow Serving during peak times </li></ul><ul><li>Solution 1: Put Majalah/Koran Stand so that everyone can read while waiting. </li></ul><ul><li>Solution 2 : Kerupuk Style ( but write it down ) </li></ul><ul><li>Solution 3: Divide each Waiter into Section </li></ul>
  20. 22. 8 Tables 8 Tables 8 Tables Cashier Cleaner and Dishwasher
  21. 23. <ul><li>Separate Smoking and Non-Smoking </li></ul>
  22. 24. <ul><li>Update Menu by End of November 2007 </li></ul><ul><li>Add Appetizer and Dessert </li></ul><ul><li>Delete Un-popular Menu </li></ul><ul><li>Add New Menu </li></ul><ul><li>Update Menu </li></ul><ul><li>----------------------------- </li></ul>
  23. 25. <ul><li>End </li></ul>

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