39. @ 13:45 on 12/09/2010, Jo Barnes, from the South West Region, Branch 1, met with Andy Jones, a Managing Director from Smiths and co. This is a major account in the manufacturing sector. Whilst Jo was there he demonstrated a new product from the delta range. Andy would like second meeting to discuss the terms and conditions. This is now at stage 3 in the pipeline. Jo will email a second appointment date. The potential order value is >£20,000
40. The SMS is sent to i-snapshot. Reporting done. How quick and easy was that?
48. …to the board “This was low risk and we’ve had a high return” “The sales team are highvalue” “Customerchurn has reduced”
49. …tothe CEO “My board are happy we’ve increased shareholder value ” “We’ve exceeded this years targets.” “The team are much more efficient and effective.”
50. …to the sales manager “I have muchmorevisibility” “I can see which individuals are struggling quickly and help” “The rightactivity has increased significantly”
51. … to the sales team “We can concentrate on sellingnotadmin.” “We are being directed to much betterprospects and leads.”