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TOURISM & HOSPITALITY PROFESSIONAL DEVELOPMENT
                    (HT102)
                        Prepared by:
                 Mazura bt Stapah@Salleh
                      Senior Lecturer,
            Tourism & Hospitality Department,
           Politeknik Merlimau, Melaka, Malaysia




                                                   1
What is Professional
     Development?
•   Professional development is the skills and knowledge
    an     employee      gains    to      optimize   her
    personal development and job growth. It includes
    learning opportunities, such as college degrees and
    coursework, or attending conferences or training
    sessions.

•   Personal development is a way for an individual to set
    goals and improve his life. It typically requires a person
    to evaluate his life at the present, which helps to
    determine where he wants to be in the future. Every
    personal development is different, depending on the
    person. It usually, however, involves some sort of plan
    to get the most out of life.
                   http://www.wisegeek.com/what-is-professional-development.htm
                                                                                  2
PROFESSIONAL DEVELOPMENT




                           3
HOSPITALITY & TOURISM INDUSTRY




                            Photo: credit to Kapten Khairul Amri

       Outdoor Recreation   Hasim (Uitm Perlis)
                                                                   4
HOSPITALITY & TOURISM LODGING


Sunway Resort & Hotel




              Hotels and Resorts   5
TRANSPORTATION

Dream the Impossible – Air Asia




                                  6
MICE & EVENTS




                7
MICE & EVENTS




                8
CULINARY




           9
ATTRACTION PLACES




Kuala Lumpur City Centre   A Famosa   10
ATTRACTION PLACES




                    11
TRAVEL TRADE




  Travel Package   12
SNORKELING/SCUBA                 TRAVEL AGENCY
      DIVING                                                                      HOTEL
                                       RETAIL
        CAMPING                                                                  RESORTS
                                 SHOPPING OUTLETS
        SWIMMING                                                           BED & BREAKFAST
   BIRDING & BIRD                                                               HOMESTAY
     WATCHING
                                                                             CAMP GROUND
 HIKING & TRACKING
                           TRAVEL        LODGING
         GOLF              TRADE                                                    CATERING

  AIR                                                  CULINARY
                                                                                 F&B SERVICES
                    RECREATION
RIVERS                             TOURISM                                         KITCHEN
                                   INDUSTRY                                       OPERATIONS
HIGHWAY
                                   SECTORS                                      RESTAURANT &
                                                       MICE &
 RAIL                TRANSPORT                                                    BANQUET
                                                       EVENTS

                                                                              BAKERY & PASTRY
                                        TOURISM
 PERFORMING VISUAL          ATTRACTIONS SERVICES                          PERFORMANCE ARTS
       ART                                                                 CENTER & ARENA

   ENTERTAINMENT                                                            HOTEL & RESORTS
                                        INDUSTRY
  HISTORICAL SITES                        GROUP                          CONVENTION CENTRES
 MUSEUMS & GALLERY                   GOVERNMENT
                                       AGENCY                13           EXPOSITION CENTERS
    THEME-PARKS
                             Source : Competency Standard For Polytechnic Graduates (2010)
14

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Slide 1 intro pd

  • 1. TOURISM & HOSPITALITY PROFESSIONAL DEVELOPMENT (HT102) Prepared by: Mazura bt Stapah@Salleh Senior Lecturer, Tourism & Hospitality Department, Politeknik Merlimau, Melaka, Malaysia 1
  • 2. What is Professional Development? • Professional development is the skills and knowledge an employee gains to optimize her personal development and job growth. It includes learning opportunities, such as college degrees and coursework, or attending conferences or training sessions. • Personal development is a way for an individual to set goals and improve his life. It typically requires a person to evaluate his life at the present, which helps to determine where he wants to be in the future. Every personal development is different, depending on the person. It usually, however, involves some sort of plan to get the most out of life. http://www.wisegeek.com/what-is-professional-development.htm 2
  • 4. HOSPITALITY & TOURISM INDUSTRY Photo: credit to Kapten Khairul Amri Outdoor Recreation Hasim (Uitm Perlis) 4
  • 5. HOSPITALITY & TOURISM LODGING Sunway Resort & Hotel Hotels and Resorts 5
  • 10. ATTRACTION PLACES Kuala Lumpur City Centre A Famosa 10
  • 12. TRAVEL TRADE Travel Package 12
  • 13. SNORKELING/SCUBA TRAVEL AGENCY DIVING HOTEL RETAIL CAMPING RESORTS SHOPPING OUTLETS SWIMMING BED & BREAKFAST BIRDING & BIRD HOMESTAY WATCHING CAMP GROUND HIKING & TRACKING TRAVEL LODGING GOLF TRADE CATERING AIR CULINARY F&B SERVICES RECREATION RIVERS TOURISM KITCHEN INDUSTRY OPERATIONS HIGHWAY SECTORS RESTAURANT & MICE & RAIL TRANSPORT BANQUET EVENTS BAKERY & PASTRY TOURISM PERFORMING VISUAL ATTRACTIONS SERVICES PERFORMANCE ARTS ART CENTER & ARENA ENTERTAINMENT HOTEL & RESORTS INDUSTRY HISTORICAL SITES GROUP CONVENTION CENTRES MUSEUMS & GALLERY GOVERNMENT AGENCY 13 EXPOSITION CENTERS THEME-PARKS Source : Competency Standard For Polytechnic Graduates (2010)
  • 14. 14