Workplace Bullying - What, Why and Who?


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Timothy Dimoff talks about bullying behavior in the workplace, by employees and by supervisors. He explores what constitutes bullying behavior, including cyber-bullying and how bullying differs from harassment. He also gives practical guidance on how to differentiate between a tough management style and bullying, and examines the consequences of workplace bullying.

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Workplace Bullying - What, Why and Who?

  1. 1. Workplace Bullying – What, Why and WhoPresented by Timothy Dimoff
  2. 2. Introduction Timothy Dimoff Timothy Dimoff, president of SACS Consulting & Investigative Services, Inc., is a speaker, trainer and author and a leading authority on high-risk workplace and human resource security and crime. He is a Certified Protection Professional, a certified legal expert in corporate security procedures and training, a member of the Ohio and International Narcotic Associations, the Ohio and National Societies for Human Resource Managers, and the American Society for Industrial Security. He holds a B.S. in Sociology, with an emphasis in criminology, from Denison University.
  3. 3. IDENTITY THEFT Tools for Success Web Based Training
  4. 4. What is Harassment ? HARASSMENT INCLUDES: • Any form of discrimination that violates Title VII of the Civil Rights Act of 1964, the ADA, the ADEA, or GINA. • Unwelcome verbal or physical conduct based on a person’s race, color, religion, sex or gender, national origin, age, disability (mental or physical), or genetic information. • An occurrence where an employee’s status or benefits are directly affected by the harassing conduct of a manager or person of authority.
  5. 5. What is Harassment ? HARASSMENT INCLUDES: • Severe, pervasive and persistent conduct that unreasonably interferes with an employee’s work performance or creates an intimidating, hostile or offensive work environment. • Adverse employment actions (retaliation) against employees who complained of harassment or discrimination or who participate in a complaint procedure.
  6. 6. Illegal vs. Inappropriate Illegal vs. Inappropriate Conduct/Behavior In the workplace and as used in this presentation, the term “harassment” refers to the illegal form of discrimination. Employees often say they are being harassed when they are subjected to inappropriate conduct or behavior which is not illegal but unacceptable in the workplace. The term is frequently used to describe this type of behavior and conduct is workplace bullying.
  7. 7. What is Workplace Bullying? Repeated unreasonable actions of an individual(s) directed towards an employee(s), which are intended to: •Cause health risks •Intimidate •Degrade •Humiliate •Undermine
  8. 8. Includes: Verbal Abuse Spreading Gossip/Lies Threatening Behavior Humiliation Work Interferences/Sabotage Persistent Criticisms of Employees’ Work. Insulting Workers’ Habits, Attitudes or Personal Lives Reminding Employees of Mistakes
  9. 9. Bullying is Often Subtle… May include behaviors that do not appear obvious to others: – Excluding employees from lunch – Being ignored by co-workers Insidious nature of such behaviors makes them difficult to identify.
  10. 10. Technology Has Increased the Avenues of Bullying CYBERBULLYING WHY ?
  11. 11. When Does Bullying Start ? • Think of your elementary school days. • If you can’t think back that far think of your child’s elementary school days.
  12. 12. Who Are The Victims? • Someone who is eager to please. • Someone who is non-confrontational. • A threat to their authority.
  13. 13. False Stereotype Those bullied at work are not always vulnerable, weak, or thin-skinned. Tough Competition Go-Getters High Performers Well-Liked
  14. 14. Motivation For Bullying “It’s about control. It’s what all bullies want: control. Despite the mask of bravado, they are tiny, insecure people.” Power & Control Harassment Verbal Abuse Gary Namie, Ph.D. Campaign Against Workplace Bullying
  15. 15. Contributing Factors Include: High Stress Long Hours Caused by Added Responsibility Less Management Training • 83% employers say that the prime reason for bullying is the weakness of management
  16. 16. Causes of Bullying Most Cases of Bullying Can be Explained by: 1.Bully seeks to eliminate competition, in a cut-throat work environment. 2.Bully is manipulative and seeks to capitalize on a perceived opportunity to get ahead. 3.Workplace environment unknowingly rewards aggressive behavior (promotions, favoritism, etc.).
  17. 17. Negative Effects of Bullying •Lost Productivity •Litigations •Increased: •Turnover •Absenteeism •Health Care Cost Bullying Increased Costs
  18. 18. Negative Effects of Bullying • Negative Work Environments • Unhealthy Consequences • Less Satisfying Relations with Co-Workers • Decreased Satisfaction with Their Jobs • More Likely to Quit Jobs
  19. 19. Types of Communication • Non Verbal Communication is Crucial. • Verbal and Non Verbal Communication are Equally Important.
  20. 20. 12 Signs of Bullying Behavior 1. Your work is never good enough for the boss. 2. Your boss makes you feel humiliated. 3. You constantly feel anxious and agitated at work and dread the start of a new workweek. 4. Your co-workers stop socializing with you. 5. Someone is constantly interfering with tasks you are trying to complete.
  21. 21. 12 Signs of Bullying Behavior 6. You are yelled at in front of others, but punished for yelling back. 7.Human resources and other bosses say there is “nothing they can do” about the bully’s behavior. 8.Your requests to transfer positions or office locations are denied. 9.You constantly feel stressed about work, even when you’re at home.
  22. 22. 12 Signs of Bullying Behavior 10. You feel exhausted on your days off and uninterested in activities you once enjoyed. 11. Your family suggests you “leave work at the office” and your doctor asks about what could be causing your new health problems. 12. You start to think you somehow caused the bullying.
  23. 23. Recap • Bullying can happen in any profession • Initiate strict anti-bullying policies • Privately discuss issues with individuals • Make employees feel valued • It is the employers responsibility to resolve the situation Employer Must Understand:
  24. 24. Questions If you have any questions, please submit them now. Thank you for taking the time to attend today’s webinar. If you have any questions about the information covered today, please contact: 1-888-722-7937 Joe Gerard Timothy Dimoff