Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Webinar: Detecting Deception - Investigation Interviewing Skills

2,522 views

Published on

A webinar on detecting deceptionin investigation interviews. Expert investigator and CFE Don Rabon shares strategies for detecting deception in language. To view the webinar recording visit: http://i-sight.com/detecting-deception-investigation-interviewing-skills/

Published in: Business, Technology
  • Be the first to comment

Webinar: Detecting Deception - Investigation Interviewing Skills

  1. 1. Detecting Deception: Investigation Interviewing Skills Don Rabon Expert Investigator, Author, Instructor dwrabon@msn.com
  2. 2. Click to edit Master title styleIntroduction• Click to edit Master text styles Don Rabon - fdsfds Don Rabon, CFE, author, speaker, instructor and former investigative director, has more than 34 years of experience conducting training in interviewing techniques, detecting deception and investigative disclosure analysis. Rabon is the author of many books, including Interviewing and Interrogation 2nd Edition and Fraud Related Interviewing. Rabon is retired from the North Carolina Justice Academy, North Carolina Department of Justice, where he served as Deputy Director. Joe Gerard Joe Gerard is the VP of Sales & Marketing at i-Sight, a leading provider of web-based case management software for corporate investigations. He’s worked with companies like Dell, Coke, Allstate, BP and more than 100 others to implement improved investigative processes that leverage best practices and case management.
  3. 3. Deception Deception is most certainly with us
  4. 4. DeceptionDeception has been with us for a good long while:
  5. 5. Deception
  6. 6. Click to edit Master title styleDeception• Click to edit Master text styles - fdsfds
  7. 7. Deception edit Master title style Click to• Click to edit Master text styles - fdsfds
  8. 8. Deception edit Master title style Click to• Click to edit Master text styles - fdsfds
  9. 9. Deception edit Master title style Click to• Click to edit Master text styles - fdsfds
  10. 10. Deception edit Master title style Click to• Click to edit Master text styles - fdsfds
  11. 11. Deception edit Master title style Click to• Click to edit Master text styles - fdsfds
  12. 12. Deception edit Master title style Click to• Click to edit Master text styles - fdsfds
  13. 13. Deception edit Master title style Click to• Click to edit Master text styles - fdsfds
  14. 14. Deception edit Master title style Click to• Click to edit Master text styles - fdsfds
  15. 15. Click to edit Master title styleDeception• Click to edit Master text styles - fdsfds
  16. 16. Click to edit Master title styleDeception• Click to edit Master text styles - fdsfds
  17. 17. Click to edit Master title styleIs This Person Telling Me The Truth?• Click to edit Master text styles - fdsfds
  18. 18. Click to edit Master title stylePoll• Click to edit Master text styles - fdsfds Poll Question #1
  19. 19. Ask Yourself: Master title style Click to edit• Click to edit Master text styles - fdsfdsProfessionally, why is it important for you to know if someone is telling you the truth?
  20. 20. Click to edit Master title styleAsk Yourself:• Click to edit Master text styles - fdsfds What are the consequences if you do not accurately make the truth/deception assessment?
  21. 21. Click to edit Master title stylePoll• Click to edit Master text styles - fdsfds Poll Question #2
  22. 22. Click to edit Master title styleAsk Yourself:• Click to edit Master text styles How do you determine if someone is truthful - fdsfds or not?
  23. 23. Click to DeceptionDetecting edit Master title style• Click to edit Master text styles Detecting deception as it relates to the - fdsfds interviewing process – putting it into perspective
  24. 24. Detecting Deception The template for detecting deception
  25. 25. Click to edit Master title styleA Definition of Deception• Click to edit Master text styles - One person - fdsfds - Intentional - Mislead - Another - Deliberately - No prior notification - Not asked to do so
  26. 26. Deception Is… Learned behavior
  27. 27. Deception Is… Learned at a very early age
  28. 28. Deception Is… 18 to 36 months
  29. 29. Click to edit Master title styleThe Key to Unlocking the Door to Deception• Click to edit Master text styles - fdsfds Noting changes in behavior and . . . . . . .
  30. 30. Click to DeceptionDetecting edit Master title style• Click to edit Master text styles - fdsfdsExploring the topic on the table when the change occurred with our additional questions
  31. 31. Click to edit Master title styleDetecting Deception• Click to edit Master text styles - fdsfds The Deception Template
  32. 32. Deception edit Master title style Click to01.Click to edit Master text styles • Concealment 02. - fdsfds- Easy to do
  33. 33. Deception edit Master title style Click to •01.Click to edit Master text styles Concealment 02. - fdsfds- Easy to do- Passive
  34. 34. Deception edit Master title style Click to01. Concealmentstyles• Click to edit Master text 02. - fdsfds- Easy to do- Passive- A B __ D
  35. 35. Click to edit Master title stylePoll• Click to edit Master text styles - fdsfds Poll Question #3
  36. 36. Deception edit Master title style Click to •01.Click to edit Master text styles Concealment 02. - fdsfds- Easy to do- Passive- A B __ D- Most often missed byexperienced interviewers
  37. 37. Deception edit Master title style Click toConcealment text styles • Click to edit Master Falsifying - fdsfds
  38. 38. Click to edit Master title styleDeception •Concealment text styles Click to edit Master Falsifying - fdsfds- Passive - More difficult form - Active
  39. 39. Deception edit Master title style Click toConcealment text styles • Click to edit Master Falsifying - fdsfds - More difficult form - Active - “Do” something
  40. 40. Click to edit Master title styleDeception •Concealment text styles Click to edit Master Falsifying - fdsfds - More difficult form - Active - “Do” something LIE !
  41. 41. Click to edit Master title styleDeceptionConcealment text styles • Click to edit Master Falsifying - fdsfds - Two errors: - Deception clues (symptoms) - Mistake (reveals truth)
  42. 42. Click to edit Master title styleDeceptionConcealment text styles • Click to edit Master Falsifying - fdsfdsProbing Questions - - > -Two errors: -Deception clues (symptoms) -Mistake (reveals truth)
  43. 43. Deception edit Master title style Click toConcealment text styles • Click to edit Master Falsifying - fdsfdsProbing Questions - - > - Two errors:Path of Distortion - Deception clues3 Options for the (symptoms)deceiver - Mistake (reveals truth)
  44. 44. Deception edit Master title style Click toConcealment text styles • Click to edit Master Falsifying - fdsfdsProbing Questions - - > - Two errors:Path of Distortion - Deception cluesMaximize (symptoms) - Mistake (reveals truth)
  45. 45. Deception edit Master title style Click toConcealment text styles • Click to edit Master Falsifying - fdsfdsProbing Questions - - > - Two errors:Path of Distortion - Deception cluesMaximize (symptoms)Minimize - Mistake (reveals truth)
  46. 46. Deception edit Master title style Click toConcealment text styles • Click to edit Master Falsifying - fdsfdsProbing Questions - - > - Two errors:Path of Distortion - Deception cluesMaximize (symptoms)Minimize - MistakeEquivocate (reveals truth)
  47. 47. Click to edit Master title styleEquivocate- •Dialogic –Master text styles Click to edit from a question – closed question – “do, - fdsfds is, are, did”- Answer does not relate to the question- It is intentional that the answer does not relate tothe question
  48. 48. Click to DeceptionDetecting edit Master title style• Click to edit Master text styles - fdsfdsThe Role of Anxiety in Detecting Deception
  49. 49. Key: The Concept of Anxiety style Click to edit Master title• Click to edit Master text styles - fdsfds “Distress or uneasiness of mind caused by fear of danger or misfortune”
  50. 50. Click to edit Master title styleAnxiety Continuum• Click to edit Master text styles - fdsfdsConcealment Falsification 100Distortion Path 0
  51. 51. Click to edit Master title styleSalient Deception Clues Individual is:• Click to edit Master text styles - - Less certain – use of modifiers; fdsfds - Fewer factual statements - Mention their own experience less often - Passive voice - Use of the second person, pronouns - Refers to past events less often – historical present - Shorter message duration - Adaptors – internal, self and object; - Hand gestures - Speech errors - Response latency will increase
  52. 52. Click to edit Master title styleResponse LatencyQuestion . . . .textAnswer• Click to edit Master . styles - fdsfdsQuestion . . . . . AnswerQuestion . . . . . . . . . . . . . . . Answer Silence Vocal Verbal
  53. 53. Mistake Reveals the truth
  54. 54. Click to edit Master title styleQuestions• Click to edit Master text styles - fdsfds If you have any questions, please submit them now. Thank you for taking the time to attend today’s webinar. If you have any questions about the information covered in the webinar, please contact: Joe Gerard Don Rabon jgerard@i-sight.com dwrabon@msn.com

×