Smart City: Governance of the Information System

1. Smart City: Governance of the Information System Professor Isam SHAHROUR Lille University, France Coordinator of SunRise – Smart City Project www.ishahrour.com Global Management Conference (GMC) IAE – Lille, June 6 – 9, 2017

2. 1) What is the Smart City, how it does it work ? 2) Role of the information system in the Smart City implementation? 3) How the smart system should be governed ? Outline (3 questions) Smart City: Governance of the Information System

4. SmartCity Increasing challenges Population growth (explosion) • High pressure on urban services • High pressure to ensure friendly- environmental development • High social pressure Lack/Cuts in public funding The situation is critical with high tension, visible at the international level

5. Smart City Increasing challenges Population growth (explosion) • High pressure on urban services • High pressure to ensure friendly- environmental development • High social pressure Lack/Cuts in public funding The situation is critical with high tension, visible at national and international levels We have to find innovative solutions: - Focus on public concern (citizens, environment) - Do more with less Use of : • Digital innovation • Social innovation

6. Digital technology connects people Internet Social Media Smart Phone

7. Every thing could be: • Identified • Geo-localized • Embedded analysis capacity • Connected to other things Internet of Things: Digital technology connects “Things”, “Every Thing” Consommation d’Eau

8. Smart Sensors: On-line monitoring and control

9. BigData & data analysis, expert system: High capacity for data processing and analysis

10. Augmented and Virtual Reality: High capacity of visualization (beyond the wall) and creative imagination

11. Real-time Digital Technology in the City • See • Analyze • Understand • Optimize • Enhance the security

12. Digital Technology Collective Intelligence

13. Health, Education Art, Culture BIG DATA digital, images, movies, audios More data

15. Implementation of the Smart City Concept

16. Platform Data base Asset Data (SIG, BIM) Data transfer : • Wired • Unwired • Buildings • Urban networks Infrastructure monitoring and control Sensors Data More Data • Users • Environment • Services • Emergency More data (users, environment,..

17. Platform Data base Asset Data (SIG, BIM) Data analysis Data transfer : • Wired • Unwired • Buildings • Urban networks Infrastructure monitoring and control Sensors Data More Data • Users • Environment • Services • Emergency More data (users, environment,..

18. Platform Data base Asset Data (SIG, BIM) Data analysis Web-server Data access • Technical staff • Users • Policy makers Data transfer : • Wired • Unwired • Buildings • Urban networks Infrastructure monitoring and control Sensors Data More Data • Users • Environment • Services • Emergency More data (users, environment,..

19. Platform Data base Asset Data (SIG, BIM) Data analysis Web-server Data access • Technical staff • Users • Policy makers Smart City Information System (SCIS) Sensors Data More data (users, environment,..

20. Smart City Information System (SCIS) 1) Data Collection Data Base 2) Data Analysis • Engineering • Economic, • Environmental • Security • Management 4) Display • Technical staff • Administrative staff • Emergency • Users • Policy-makers 3) Command • System regulation • Alerts • Change in technical process & Management

21. The SCIS is huge and complex: • Data on infrastructure (water, energy, transport, telecommunications), • Data on services (transport, logistics, water, energy, health, education...), • Environmental data • Users data

22. Sensitive and critical data § Control of critical infrastructure and services (energy, water, transport), § Interact with users and other stakeholders § Security

23. Sophisticated analytics • By sector (drinking water, sanitation, electricity, heating, bus transport, Metro..), • Inter-sector (interaction water-energy, transport-energy, environment-transport-energy-environment, risk environment,...)

25. Secto r 1 Secto r 4 Secto r 3 Secto r 2 Secto r J Secto r N Management by sector: • We are familiar • Easy to identify the responsibilities and actions However, in a 'Smart City », we have to accept living in community and sharing information, experiences and tools

26. Sector 1 Sector 4 Sector 3 Sector 2 Sector J Sector N Inclusive management • We're less familiar • Difficult to identify responsibilities and actions In a "Smart City, we need in-depth analysis of the interactions to determine: • The processes of data share • Analysis to be carried out • The answers to give (security, optimization) We need also risk and resiliency analyses

27. Designation of The success of any “Smart City project” depends on the governance of the Information System We need : - Clear Organization - Dedicated Team : Smart City Team (SCT)

28. Smart City Team (SCT): Multidisciplinary skills Smart City Team Digital technology Data mining and analysis Engineering Environment Security and emergency Management Economy Communication

29. Smart City Team Mission & Responsibility 1) Design and construction of the Smart City Information System (SCIS): • Analysis of existing “information systems” (data base, analytics & display). • Determination of the SCIS specifications (overall vision, discussion,..). • Supervision of the SCIS construction.

30. 2) Exploitation of the Smart Information System (SCIS): • Set rights access and responsibilities (how does what ?) • Ensure SCIS security • Quality control (mainly in the interaction areas) • Assistance and training 3) Development and extension: • Integration of new needs & development • Integration of latest technology • Reporting Smart City Team Mission & Responsibility

31. Establish for each data (or Group of data) a key actor as well as associated partners. The key actor is responsible for : • Data acquisition, verification (cleaning) & integration • Data analysis • Data share Smart City Team Mission & Responsibility

32. Each key actor should: • Dress up processes and tools for data use (safety and optimal management). • Establish alerts and security actions in case of any incident/abnormal event. • How to share with other “actors” any incident/abnormal event and mitigation actions. Smart City Team Mission & Responsibility

33. Smart City Team Governance of the Smart City Information System Steering Committee Users’ Committee Consulting Committee It should include all the stakeholders

34. Smart City Team Composition: Technical members Role: Strategy implementation, coordination, assistance & quality control Governance of the Smart City Information System Steering Committee Composition: Institutions representatives Role: Strategy, decision, Users’ Committee Composition: Representative of “services” and SIS users Role: Needs, interactions, operating, feed-back,… Consulting Committee Composition: Experts, civil society representatives Role: Scientific and technical advice, Ethics respect

35. Conclusion Smart City is a pertinent solution for the City Challenges. The Information system is the heart of the Smart City construction. The Smart City Teams has a major role in the design, construction and management of the SCIS.

36. Conclusion • The governance of the SCIS should include all the stakeholders: Policy-Makers, Experts, Civil Society representatives, users representatives and the management team (Smart City Team. • For each data/group of data a Key actor should be designed.

37. Thanks for your ATTENTION

Smart City: Governance of the Information System

Isam Shahrour

Smart City: Governance of the Information System