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2012 04 23_masas


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Slides of Jack Pagotto's Keynote Presentation at ISCRAM 2012

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2012 04 23_masas

  1. 1. Canada’s Multi-Agency SituationalAwareness System – Keeping it SimpleMarch 29 2012 Jack Pagotto P.Eng MEngMgmt Head/Emergency Management & Systems Interoperability S&T Centre for Security Science
  2. 2. OUTLINE• Who we are (2 slides only – we have a booth!)• Our call to action… information silos cost lives!• The Complex Problem & The MASAS Simple Solution• Transforming Information Flows• Key Ingredients to success• Future Research• 5 min video (if time & technology permits) 2
  3. 3. Centre for Security Science Vision: “S&T Excellence for a Safe and Secure Canada” Mission: “Strengthen Canada’s ability to prevent, prepare, respond and recover from acts of terrorism, crime, natural disasters and serious accidents through the convergence of S&T with Policy, Ops & Intelligence”(Canada’s equivalent to Department of Homeland Security S&T) 3
  4. 4. Centre for Security Science • Scientific Trusted Advisor (agency neutral) • Assess technology trends, threats, and opportunities • Engage industrial, academic and international partners to transition S&T to operationalize national capabilities (fix national capability gaps) • COME TO OUR BOOTH!
  5. 5. First Responder Requirements were our call to action… NB Brady Report 2009Inability to share reliable SARNIA - SNOWMAGEDDON 2010incident information quicklywith 1st responders: • delays response time • risks lives/property • wastes resources 5
  6. 6. The Complex Problem…• The “fear factor” on real-time sharing Emergency Management information … – Information release to public is process-sensitive;• Non-interoperable information systems – Intellectual Property Protected Tools + Frailty of Incident Management Tools sector• Complexity and maintenance of inter-agency sharing agreements 6
  7. 7. For every complex problem there is a simple solution ….…. unfortunately it is almost always the wrong solution.Simplify the problem to simplify the solution. 7
  8. 8. Simplify the problem to simplify the solution. Eliminate inefficient & unmanageable Share it once with all...rather information flows… than repeatedly with many Incidents s re Ea fi rt h ild qua W k es YOU YOU h er CBRNE W eat ROAD CLOSURES<NIEM> 2-MIN VIDEOILLUSTRATING THE SAME PROBLEMAS SHOWN ABOVE LEFT.FROM WWW.NIEM.GOV (NATIONALINFORMATION EXCHANGE MODEL) 8
  9. 9. From: “restrict what we share”To: “restrict what we don’t share”. Restricted access Hub: “the break-out room” Road MOST INFO OF closures, INTEREST TO severe weather, EMERGENCY check points, MANAGERS area of operation, IS NOT command posts, plumes, SENSITIVE! evacuation zone, shelter water stations, shelter status, staging area, Supply depot, live cameras, media events, sensors, sitreps, earthquakes, space weather, ... 9
  11. 11. MA-SA-SMulti-Agency • Local, regional, provincial/territorial, federal, first nations, & US partners. • Non-government organizations, Search & Rescue, Military. • Utilities, critical infrastructure managers, critical commercial service providers, • FIRST RESPONDERS, emergency management, transportation, health, public works, utilities, education, ... ALL PUBLIC SAFETY EMERGENCY MANAGEMENT RELEVANT OFFICIALS & ENTRUSTED PARTNERSSituational Awareness • Dynamic, current, transient, event-related geospatial information • For use with base maps, thematic maps, and other information • For routine use every day, rapidly scalable to support major incidents.System (of systems) • Open architecture: GIS, incident management, dispatch, ... • Open standards: Messaging, documents, geospatial, ... 11
  12. 12. MASAS =Multi-Agency Situational Awareness System ‘Canada’s National Real-Time Incident Map’ • AUTHORITATIVE (trustable) INFORMATION • REAL-TIME • LOCATION-BASED • INCIDENT and TYPE–RELEVANT FILTERABLE • Multi-Agency (Emergency Mgmt partners) • Multi-Level (fed/prov-territory/municipal/…) • Nationally recognized/endorsed.
  13. 13. MASAS … a rapidly evolving national capability. 225Interest, Demand, Dollars agencies registered users (Oct 2011-April 2012) 2007 Time 2010 2012
  14. 14. MASAS Nationally Recognized as a “Canadian Public Safety Priority” • National Strategy January 2011 – Approved by all Fed/Prov-Territorial Ministers • Identifies MASAS as a national priority 14
  15. 15. CA-US Public Safety PriorityBeyond the BorderAction PlanPage 25: “The second working group will focus on cross-border interoperabilityas a means of harmonizing cross-border emergency communications efforts. Itwill pursue activities that promote the harmonization of the CanadianMulti-Agency Situational Awareness System with the United StatesIntegrated Public Alert and Warning System to enable sharing ofalert, warning, and incident information to improve responsecoordination during binational disasters. Specifically, this working group will...” 15
  16. 16. How does MASAS work? 16
  17. 17. Simple Open-Hub Architecture Compatible with all commercial tools MASAS Firewall Firewall MASAS Basic Basic Toolset Ops Toolset Your Their Your Their Tool Your Exer Tool Their Tool Tool sTool cise sTool s s s s Train ESRI, EmerGeo, ing Incident management, Interdev, Sentinel, IHS, mapping, dispatch,CriSys, Command View, consoles, tablets, IDV, MyStateUSA, smartphones, sensors,SharePoint, Hazus, …, digital radio, … basic MASAS tools 17
  18. 18. Challenge with email, fax, phone calls EMAIL Date: _________ To: _________ From: _______ CC: _______ BC: _______ Importance: __PC Subject: Mac ________________ Body: What, where, why, how bad, until when, ... UNSTRUCTURED INFORMATION = INFORMATION OVERLOAD 18
  19. 19. Focus is on connections and structured information Firewall Content types: Alerts (CAP), doc, pdf, jpg, etc. fa Handshake dfafa h dfas kj sdas hlkjhkjh jj jj fafhh khkhjhk k hkh Envelope • From • Actual/Test/Exercis eMASAS Connection (API) • Category, Event • Location Label • Severity • Content type 19 Similar to a newsfeed.
  20. 20. Structure defined by open standards• Common Alerting Protocol (CAP) • OASIS - Organization for the Advancement of Structured Information Standards • Recognized by United Nations – International Telecommunications Union (ITU) • One of family of Emergency Data Exchange Language (EDXL) standards – Canadian Profile of CAP (CAP-CP) • Defines rules for Canadian implementations – Mandates inclusion of an event and location code – Limits each alert to only one event type • Visit for documents and more information• Atom GeoRSS • Atom is a universal publishing standard for web content. Ex. News feeds • GeoRSS provides geographic context 20
  21. 21. COMMON ALERTING PROTOCOL– Canadian Profile 21
  22. 22. CAP’s common threat assessmentUrgency “Immediate” - Responsive action SHOULD be taken immediately “Expected” - Responsive action SHOULD be taken soon (within next hour) “Future” - Responsive action SHOULD be taken in the near future “Past” - Responsive action is no longer required “Unknown” - Urgency not knownSeverity “Extreme” - Extraordinary threat to life or property “Severe” - Significant threat to life or property “Moderate” - Possible threat to life or property “Minor” - Minimal to no known threat to life or property “Unknown” - Severity unknownCertainty “Observed” – Determined to have occurred or to be ongoing “Likely” - Likely (p > ~50%) “Possible” - Possible but not likely (p <= ~50%) “Unlikely” - Not expected to occur (p ~ 0) “Unknown” - Certainty unknown 22
  23. 23. CAP enables automatic message generation … “This is a” (CAP-CP EVENT TYPE) “alert for” (CAP-CP LOCATION) “issued by” (CAP SENDER), “effective until” (CAP EXPIRE TIME). “There is an “(CAP SEVERITY FACTOR) threat to life or property”. “Responsive action should be taken... (CAP URGENCY FACTOR).” “You should” (CAP RESPONSE TYPE)”.This is a TORNADO alert for CALGARYissued by NATIONAL WEATHER SERVICE,effective until 7PM. There is an IMMINENTthreat to life or property. You should takecover immediately.” 23
  24. 24. … including very short message formats …Ver y Shor t Messa ge (RSS Title, Inter net Headline)• Critical Alert – Flash Flood – Mar 06, 2012 at 03:52PMShor t Messa ge (e.g. TXT messages, Twitter)• Flash Flood Alert Mar06 0352PM Take necessary precautions. Drayton Valley #ableg 24
  25. 25. …and automated into multiple languages! 04/24/12 25
  26. 26. Multi-Agency SITUATIONAL AWARENESS 3 Pillars of Situational Awareness What is Why do I What do I happening? care? do about it?“As much as 88% of human error in response to an incident is due to problems with situation awareness.” Dr. M. Endsley 26
  27. 27. MASAS-X Priority – Get Information Flowing MASAS Information eXchange 27
  29. 29. Transforming Information FlowLegend Single Entity … while reporting protocols remain intact Coordinating Group Agency 1 Agency2Federal 2 Federal EOC EOC EOC EOCRegional P/T EMO Regional Regiona Regiona l Regional Regiona(P/T) EOC Office l Office Office l OfficeLocal EOC First Responder FieldExternal Social Crowd(Non- News Media SourcingAuthoritativeCommunity)
  30. 30. Filter by issuer, event type, severity, … 30
  31. 31. The “Big Picture” – National view 31
  32. 32. Provincial/Regional View 32
  33. 33. Community Picture 33
  34. 34. Ease of Use - Disaster Proven Spring Flooding 201 •Province of Manitoba •City of Brandon •Small Communities •Canadian Military Workcrew note: “Do notEmergent behaviour… drain breech – it is providing backpressure to dike wall”Notes on posted alertswere used to shareinformation towork shift crews. 34
  35. 35. On top of your Maps 35
  36. 36. MASAS community is growing quickly...• All federal EOC’s • Public Safety, RCMP National Operations Center, CF Command View, Transport Canada Situation Center, Environment Canada, ...• All provinces and territories • Various stages of up-take• Many municipalities, regions • EM, police, fire, EMS• NGO’s, Critical Infrastructure (Nuclear plants etc) • Ex. Windsor University, Red Cross, Bruce Power, ...• Many EM and GIS tool vendors• Content providers • Environment Canada, Earthquakes Canada, Canadian Space Weather, 36
  37. 37. Canada – U.S. Sharing Source: FEMA IPAWS 37
  38. 38. … build the hub and they will come• Limitless number/type of national sources of valuable information that are being interfaced – Sensors (stream level, bridge strain sensors, radiation/chemical sensors) – Broad-area alerts • Solar Flares affect massive areas of Canada • Flood polygons – Road status – Long-range weather products for EM – Many more emerging 38
  39. 39. MASAS and Solar Flare Alerts• offers opportunity to feed Solar Flare Alerts into Emergency Managers across country seamlessly• Filterable messages … ‘only let me know when a serious solar storm is happening’…• Enables national CI owners/managers to ‘contribute observations to a common national map of alerts’. 39
  40. 40. MASAS and Solar Flare AlertsSpace weather forecast:Based on data from multiple inputs.Updated every 15 mintues.Posted on web site and RSS.Feed into MASAS alerts
  41. 41. Activity level CAP Severity to Major Storm = SEVERE M A S Stormy = MODERATE A S Active, Unsettled, Quiet = MINOR0 3 6 9 12 15 18 21 24 27 30 33 36 39 42 45 48 51 54
  42. 42. Geospatial Presentation Three Forecast Zones Polar Zone Sub-Auroral Zone Auroral Zone
  43. 43. MASAS VIDEO CLIP <6min>1) Integration with BC Emergency Management (4min)2) Integration with FEMA Integrated Public Alerts & WarningsSystem (IPAWS) (2 min)
  44. 44. Success = …?Sat 2012-03-17 4:45 PM - ACTUAL EMAIL FROM EMERGENCY MGMT OFFICIAL:“We have evacuation planning software that calculates populations and provides best routing of evacuees to shelters. This tool was developed for us for nuclear emergencies with con joined threats such as hurricanes or storm surges that might constrain evacuation operations.I picked an area for evacuation and generated a map with routes to shelters. I then created a masas entry and embedded a link to the public information site and attached the evacuation map. This took all of 5 minutes from start to finish at home on my RIM Playbook.Looking ahead to our upcoming nuclear exercise authorized users in our EOCs and emergency services in the field will be able to get essential information off the map, essentially in real time.A written plan sent via email might take an hour; a situation report might update those paying attention only hours later. This approach helps us distribute critical information to all those with a need to know in near real time. We will continue to build a user community and culture around this capability.Lots of positive comments from the players, our ops, comms and Int units, DND, RCMP and many others.” 44
  45. 45. For more information and/or to become a MASAS-X Participant Visit 45