Zip Cloud Quick Start Guide
You have made a great decision choosing Zip Cloud, your files will now be safe and accessible ...
The Application
The Application is the hub for setting up and running backups.
Below is a screenshot of what the main appl...
The Control Panel
The control panel, or dashboard, is accessible from any internet browser. From the dashboard you can vie...
The Sync Folder
The Sync folder is found in Finder > Home and works pretty much like any
normal Finder folder.
However, wh...
Help & Support
For further help using the application, sync folder or website please visit
our Help Center www.zipcloud.co...
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Zip cloud quick-start_guide

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Zip cloud quick-start_guide

  1. 1. Zip Cloud Quick Start Guide You have made a great decision choosing Zip Cloud, your files will now be safe and accessible from any device with an internet connection. The Zip Cloud service is split across three main areas: Zip Cloud Application This will be installed on your Mac and be accessible from your Applications folder and can easily be pinned to your dock by Ctrl + Clicking on the Zip Cloud icon selecting Options > Keep in Dock. The Control Panel - http://my.zipcloud.com Accessing the control panel is easy from any computer or mobile device that has an internet connection, simply visit the URL above and sign in with your email address and password. Simply put the control panel is where you see your backed up files, synced files and account information. The Sync Folder Available as a normal folder within Home on your Mac. Or you can access all files contained in the Sync folder from the control panel. The Sync folder mirrors a folder on one computer on another.
  2. 2. The Application The Application is the hub for setting up and running backups. Below is a screenshot of what the main application window looks like: You can drag and drop files here for immediate backup. We advise doing this for smaller files you want to add to backups, but not using it to backup all your files. Clicking here will allow you to restore files previously backed up to the computer you are on. Clicking here will open the sync folder on this computer in a Finder window. Clicking here will take you directly to our Help Center on our website. This is where your application version is displayed. This is an overview of the space used on your account, how your backup schedule is setup and when the last and next backup commenced or commences. Clicking here will display all the settings that effect how the backup runs and what files are included. Clicking here takes you to your control panel where you can see all of your backed up and synced files. Clicking here will begin a new backup.
  3. 3. The Control Panel The control panel, or dashboard, is accessible from any internet browser. From the dashboard you can view what files are backed up and download them locally to the computer you are currently working on. Here you can also see an overview of your account with regards to what computers are linked to your account, recent backup activity, your billing information, details of how much space you have used and how many files you have uploaded. Files & Data Under Files & Data you can view and download any of the files and folders that have been backed up. My Devices Under My Devices all the computers linked to your account are displayed and detailed statistics about backup events can be viewed. Sharing Any folders or files you have shared or thers have shared with you can be viewed and controlled under the sharing tab. Referrals Referring friends to ZipCloud can earn you extra space, under the referrals tab you can invite friends through Email, Facebook and Twitter. My Account Within My Account is all the account billing information, add-on services available and a health check of the account.
  4. 4. The Sync Folder The Sync folder is found in Finder > Home and works pretty much like any normal Finder folder. However, whatever you add to the sync folder is immediately available on any other computers you have the Zip Cloud Sync Folder installed on. Syncing mirrors a folder on one computer on another. Synced files are the same whether you are on your work computer, laptop or home Mac or PC. This means you can start your work at the office and finish it at home. If any changes are made to a synced file from any computer it updates it everywhere. This is a really handy feature and saves you from carrying around USB flash drives. The Sync folder supplies you with 1GB of space to synchronise files with, if that is not enough, we offer additional add-ons to give you more if need be. To add files or whole folders into the sync folder really could not be simpler. By dragging a file into the sync folder it will take a moment to fully sync and then be available in all computers you have your sync folder installed on. Once a file has completed syncing you will see the file name turn green confirming it is fully synced.
  5. 5. Help & Support For further help using the application, sync folder or website please visit our Help Center www.zipcloud.com/help-center Our sales, billing, orders, cancellation and unrecognised charge team can be reached by phone on: UK 0844 445 7709 USA 1-888-317-9315 CA 1-888-778-1138 AUD 611-800-218-906 Make sure you also follow us on Twitter: @ZipCloud @ZipCloudHelp We also provide 24/7 support via email, if you have a query our email support teams will reply to you within the hour: For technical help please email: support@zipcloud.com For billing help please email: billing@zipcloud.com We also can help via Facebook: www.facebook.com/ZipCloud

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