Water Service monitoring experiment, Ghana

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Prepared by Jeremiah A. Atengdem; presented at the Triple-S Annual Review and Planning Meeting (ARAP), Fort Portal Uganda, 6th-11th May 2013

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Water Service monitoring experiment, Ghana

  1. 1. WATER SERVICE MONITORINGIN GHANAJeremiah A.AtengdemTriple-SAnnualPlanning andReflectionMeeting ,2013UgandaFindings from three districts
  2. 2. WATER SERVICES THAT LAST …2WHY FOCUS ON MONITORING?“With monitoring, we nowknow where we are fallingshort, and as a DistrictAssembly, we would takeimmediate remedialmeasures to stem thesituation”Challenges with currentmonitoring system:-Focused on countingsystems-Keeping data up-to-date-Paper based andcumbersomeHon. Alhassan MumuniFormer District Chief Executive,East Gonja District
  3. 3. WATER SERVICES THAT LAST …3THE EXPERIMENTEast Gonja,Northern RegionAkatsi,Volta RegionSunyani West,Brong Ahafo Region• Functionality• Service level indicators• Service provider indicators• Service authority indicators
  4. 4. WATER SERVICES THAT LAST …4RESULTSReliable: 69%Non-crowding: 72%Distance: 83%Quality: 94%Quantity: 51%Service levelBasic services: 34%Sub-standard services: 38%Not providing services: 29%Functional: 67%Number of point sources: 249Example: Akatsi district, Volta region, GhanaFunctionalityReliabilityDistanceCrowdingQualityQuantityService level
  5. 5. WATER SERVICES THAT LAST …5KEY MESSAGES• A third of boreholes in the pilot districts are not working.• The monitoring data showed that water supply facilitiesin the three pilot districts provided basic services to only20% of the population they serve which is below thegovernment standards.• Using monitoring data enables district staff to have abetter picture of water facilities and plan concretely tofind money to fix broken handpumps and prevent thoseworking from breaking.
  6. 6. WATER SERVICES THAT LAST …5KEY MESSAGES• A third of boreholes in the pilot districts are not working.• The monitoring data showed that water supply facilitiesin the three pilot districts provided basic services to only20% of the population they serve which is below thegovernment standards.• Using monitoring data enables district staff to have abetter picture of water facilities and plan concretely tofind money to fix broken handpumps and prevent thoseworking from breaking.

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