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The Watershed programme supports civil society organisations (CSOs) both on normative content (and claiming their rights if not yet met) as well as supporting CSOs to engage in the procedural part/principles of human rights to water and sanitation. The social accountability approach used by Watershed is based on the principles of access to information, non-discrimination, accountability and participation. The role of CSOs includes holding government to account for their obligation to ensure that everyone’s human rights are fulfilled, protected and respected. For this Watershed uses the Social Accountability Model developed by Water Witness International. Conclusions and reflection are provided on how this model has been used in Kenya and Bangladesh. Presentation by Esther de Vreede, Simavi, at the WASH Debate “Dialogue and dissent: Looking at the role of civil society in achieving SDG 6 by 2030”, in The Hague, the Netherlands on 26 June 2019.