By Jeremiah Atengdem and Patricia Gyamfi, Triple-S Ghana.
Prepared for the Monitoring sustainable WASH service delivery symposium, Addis Ababa, Ethiopia, 9-11 April 2013.
Acting on water service monitoring and performance management data in Ghana: Assessing and Monitoring Water Services in Ghana
1. ACTING ON WATER SERVICE
MONITORING AND PERFORMANCE Jeremiah
MANAGEMENT DATA IN GHANA Atengdem
Assessing and Monitoring Water Services in Ghana Patricia
Gyamfi
IRC
Symposium in
Addis Ababa
9-14 April
2013
2. PRESENTATION OUTLINE
• Monitoring water services in Ghana
• Methodology
• Decisions making processes
• Findings
• Acting on data at all levels
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3. WHO IS TRIPLE-S/ CWSA
• A global learning initiative to improve on water services
• Ghana and Uganda selected as learning countries
• Supporting the rural water sector in Ghana to develop and
test innovative elements improved water services and to
address systemic bottlenecks to providing sustained water
services
• The project is hosted in Ghana by Community Water
Sanitation Agency which facilitates and regulates:
• Water delivery
• Water –related sanitation and;
• Hygiene promotion in the rural water sub-sector
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4. RATIONALE FOR MONITORING WATER SERVICES
• To identify corrective measures
• Planning and resource allocation
• Anticipating and addressing problems
• Adjust programme activities
• Monitor effects of interventions
• Understand impact of monitoring on sustainability
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5. CHALLENGES WITH CURRENT SYSTEM OF
MONITORING IN GHANA
• It does not capture data on service levels, performance
of service providers and authority
• Focuses on facilities constructed rather than on services
based on standards, norms and guidelines for the rural
water sub-sector.
• Focuses on coverage.
• Current data collection process is paper based,
cumbersome and less cost effective
• Current monitoring data is not comprehensive for
planning, resource allocation and remedial actions.
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7. STUDY DISTRICTS
East Gonja,
Northern Region
122 point sources, 8 piped schemes
Sunyani West,
Brong Ahafo Region Akatsi,
103 point sources, Volta Region
23 piped schemes 249 point sources, 6 piped schemes
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9. DECISION MAKING AT LOCAL LEVEL
• Ghana’s Local Government System is made up of the
Regional Coordinating Councils(RCCs) and a four-tier
Metropolitan and three tier Municipal/District Assemblies
• The District Assemblies are the highest political and
administrative authority with deliberative, legislative and
executive functions
• A key function of the district assembly is to initiate
programmes for the development including the provision of
water services
• The district assembly has sub-committees under the
Executive Committee which coordinate plans and
programmes
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14. PERFORMANCE OF SERVICE PROVIDERS
Indicator group Indicator Akatsi East Sunyani Total
(n=109) Gonja West
(n=51) (n=28)
Governance Composition of WATSAN in line with CWSA 43%
indicators guidelines 53% 31% 22%
Adequate record keeping and accountability to 44%
community 41% 51% 43%
No political and chieftaincy influence in the 99%
composition of the WATSAN 100% 100% 96%
Operational Availability of spare parts 43%
indicators 45% 46% 27%
Availability of area mechanics 58%
60% 65% 43%
Corrective maintenance 35%
32% 65% 25%
Periodic maintenance 74%
76% 82% 46%
Water Quality Sampling and Analysis 20%
0% 65% 28%
Financial Positive revenue and expenditure balance 55%
management 59% 63% 25%
indicators Adequate financial management, accounting 28%
and auditing 38% 20% 7%
Tariff setting based on projected costs
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…14
5% 26% 32%
16. PRACTICAL USE OF DATA AT REGIONAL AND
NATIONAL LEVEL
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17. Thank you
For more information go to:
www.waterservicesthatlast.org
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Editor's Notes
Observations: Percentage of broken down + non functioning point sources is a out the same in the 3 districts. East Gonja has highest percentage of fully functioning point sources (= successful stroke and leakage test)
Looking beyond functionality gives the following picture for reliability, estimated quantity of water used, which shows that less than 60% of people use 20 litres per capita per day. 20 litres per capita per day is the amount that CWSA has set as the norm. It shows that quality of water was not perceived as a problem by users. Crowding is a problem, especially in East Gonja district and distance is a problem mainly in Sunyani West.
Looking beyond functionality gives the following picture for reliability, estimated quantity of water used, which shows that less than 60% of people use 20 litres per capita per day. 20 litres per capita per day is the amount that CWSA has set as the norm. It shows that quality of water was not perceived as a problem by users. Crowding is a problem, especially in East Gonja district and distance is a problem mainly in Sunyani West.