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Developing an effective staff team A One-Day Seminar Ircel Harrison - Pinnacle Leadership Associates
Introduction Ircel Harrison - Pinnacle Leadership Associates “Our church staff team just doesn’t get along!” --A pastor in Georgia
Goals of This Workshop To improve staff effectiveness Help church staff teams that need improvement Make good staff teams better Ircel Harrison - Pinnacle Leadership Associates
What is your team history? Ircel Harrison - Pinnacle Leadership Associates
Basic Assumptions Every staff member can make a unique contribution to the staff team. An effective staff team benefits the church it serves.  An effective staff team helps each staff member develop his/her ministry gifts.  An effective staff team requires mutual commitment.  An effective staff team requires intentional leadership. Ircel Harrison - Pinnacle Leadership Associates
Overview of Workshop What do you bring to your team? What are the four great barriers to teamwork? What are the three dimensions of team development? What are the five characteristics of effective teams? Developing a staff covenant. Ircel Harrison - Pinnacle Leadership Associates
What Do You Bring to Your Team? Behavior is: Observable. Situationally-based.	 Flexible. Dynamic. Based on thoughts and beliefs. Ircel Harrison - Pinnacle Leadership Associates
What Do You Bring to Your Team?  Behaviors are our distinct ways of thinking, feeling, and acting.  Each of us has a central core way of behaving which tends to remain stable. If you know your behavioral style, you can maximize your effectiveness; if you know someone else’s style, you can work with them more effectively. Ircel Harrison - Pinnacle Leadership Associates
Marston’s Model Ircel Harrison - Pinnacle Leadership Associates
Exercise DiSC Preview Ircel Harrison - Pinnacle Leadership Associates
High D Sees an unfavorable environment that they want to overcome. Tries to change, fix, or control things. Ircel Harrison - Pinnacle Leadership Associates
High i Sees a favorable environment in which they can influence others. Tries to persuade, promote, or influence others. Ircel Harrison - Pinnacle Leadership Associates
High S Sees a favorable environment that they want to maintain. Tries to be cooperative, supportive, and agreeable while keeping things stable. Ircel Harrison - Pinnacle Leadership Associates
High C Sees an unfavorable environment that they do not want to try to change. Tries to work within established rules, guidelines, and procedures to ensure accuracy and quality.   Ircel Harrison - Pinnacle Leadership Associates
Working Together Ircel Harrison - Pinnacle Leadership Associates
Response  “Is this like you?”  “Do you disagree with this assessment?  Why?”  “What does this say about your role in a team?” Ircel Harrison - Pinnacle Leadership Associates
Observations about Motivation  You cannot motivate other people.  All people are motivated.  People do things for their reasons, not your reasons.  A person’s strength, when overused, may become a limitation. Ircel Harrison - Pinnacle Leadership Associates
What are the four great barriers to teamwork? Exercise:     What do you think for the three primary barriers to effective staff teams? Ircel Harrison - Pinnacle Leadership Associates
What are the four great barriers to teamwork? The Barrier of Personal Insecurity The Barrier of Unhealthy Competition The Barrier of Noncommunication The Barrier of Being  Afraid to Change Ircel Harrison - Pinnacle Leadership Associates
The Barrier of Personal Insecurity  Make sure everyone knows that they are valued. Assure that everyone is treated appropriately. Practice open, honest communication. Differentiate between acceptance and approval. Ircel Harrison - Pinnacle Leadership Associates
The Barrier of Unhealthy Competition Avoid a “silo” mentality. Align behind a shared vision that everyone helps achieve Deal honestly with scarcity of resources. Ircel Harrison - Pinnacle Leadership Associates
The Barrier of Noncommunication Ask questions to clarify. Develop healthy relationships that make it possible to ask questions. Share information freely. Ircel Harrison - Pinnacle Leadership Associates
The Barrier of Being  Afraid to Change Why do we resist change? We fear the unknown.  “Better the devil I know than the devil I don’t know.” We fear failure. “What if this doesn’t work?  Who will get the blame?”We fear commitment.  “Do I really want to be part of this?” We fear disapproval.  “Folks were really happier the way they were before.” We fear success.  If we don’t like the change, we may sabotage it. Ircel Harrison - Pinnacle Leadership Associates
The Barrier of Being  Afraid to Change  How can we befriend change? Start with small, specific, limited goals in areas where you want to change. Proactive change will always be easier than reactive change. Choose to stretch yourself personally and as a team. Share the pain.  Support each other through times of change. Take care of yourself. Ircel Harrison - Pinnacle Leadership Associates
What are the three dimensions of team development?  Growth in Spirituality Growth in Community Growth in Ministry 	12to prepare God's people for works of service, so that the body of Christ may be built up 13until we all reach unity in the faith and in the knowledge of the Son of God and become mature, attaining to the whole measure of the fullness of Christ. (Ephesians 4:12-13, NIV) Ircel Harrison - Pinnacle Leadership Associates
Three Dimensions Ircel Harrison - Pinnacle Leadership Associates
Three Dimensions To prepare God’s people (“Equipping the saints,” NASB)—spirituality For works of service (“the work of ministry,” NASB)—ministry So that the body of Christ may be built up (“building up the body of Christ,” NASB)—community Ircel Harrison - Pinnacle Leadership Associates
Growth in Spirituality But grow in the grace and knowledge of our Lord and Savior Jesus Christ. To him be glory both now and forever! Amen. (2 Peter 3:18, NIV)   Ircel Harrison - Pinnacle Leadership Associates
Growth in Community 	And let us consider how we may spur one another on toward love and good deeds. (Hebrews 10:24, NIV) Ircel Harrison - Pinnacle Leadership Associates
Growth in Ministry 	For we are God's workmanship, created in Christ Jesus to do good works, which God prepared in advance for us to do.  (Ephesians 2:10, NIV) Ircel Harrison - Pinnacle Leadership Associates
Exercise Spirituality Community Ministry Ircel Harrison - Pinnacle Leadership Associates
What are the five characteristics of effective teams? Trust each other. Effectively deal with conflict. Committed to team and team members. Have clear accountability structures. Produce results. Ircel Harrison - Pinnacle Leadership Associates
Exercise Team Assessment Any indication of a team dysfunction that needs to be addressed? How might you go about doing that? Ircel Harrison - Pinnacle Leadership Associates
Developing a Staff Covenant Our God is a covenanting God. Covenants (agreements) between individuals and between nations were common in biblical times. God made covenants with humankind—examples are Abraham (personal) and Moses (corporate) God’s covenants are made between unequal parties—a sovereign and a servant.  Biblical marriage is a form of covenant that imitates God’s covenants with us but it is between equals. Ircel Harrison - Pinnacle Leadership Associates
Workplace Covenants  	“The covenant is meant to give order to passion, to set forth respectful and honorable ways of living forth one’s heartfelt love.” 	“Covenantal relationships . . .  induce freedom, not paralysis.  . . . Covenantal relationships reflect unity and grace and poise. They are an expression of the sacred nature of relationships.”  --Max De Pree   Ircel Harrison - Pinnacle Leadership Associates
Workplace Covenants/Ground Rules Share all relevant information. Focus on interests, not positions. Disagree openly with any member of the group. Discuss undiscussable issues. All members are expected to participate in all phases of the process. Ircel Harrison - Pinnacle Leadership Associates
Church Staff Covenants Clarify working relationships. State clearly those things that are assumptions. Encourage everyone to do their part on the team. Provide a level of accountability. Ircel Harrison - Pinnacle Leadership Associates
Church Staff Covenants Examples of statements: “Demonstrate respect for each other by affirming and encouraging each other.” “Support on another by avoiding calendar conflicts and negotiating use of resources on a win-win basis.” “Pray for each other.” “Avoid triangulation with church members and each other.” “Disagree openly in staff meetings.” “Speak well of other staff members to others.” Ircel Harrison - Pinnacle Leadership Associates
Exercise Developing a Staff Covenant Ircel Harrison - Pinnacle Leadership Associates
Wrap-Up Back Home Application. How can I be a better team member? What do we need to do to be a more effective team? (be specific) Evaluation and Resources Ircel Harrison - Pinnacle Leadership Associates

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Developing An Effective Staff Team

  • 1. Developing an effective staff team A One-Day Seminar Ircel Harrison - Pinnacle Leadership Associates
  • 2. Introduction Ircel Harrison - Pinnacle Leadership Associates “Our church staff team just doesn’t get along!” --A pastor in Georgia
  • 3. Goals of This Workshop To improve staff effectiveness Help church staff teams that need improvement Make good staff teams better Ircel Harrison - Pinnacle Leadership Associates
  • 4. What is your team history? Ircel Harrison - Pinnacle Leadership Associates
  • 5. Basic Assumptions Every staff member can make a unique contribution to the staff team. An effective staff team benefits the church it serves. An effective staff team helps each staff member develop his/her ministry gifts. An effective staff team requires mutual commitment. An effective staff team requires intentional leadership. Ircel Harrison - Pinnacle Leadership Associates
  • 6. Overview of Workshop What do you bring to your team? What are the four great barriers to teamwork? What are the three dimensions of team development? What are the five characteristics of effective teams? Developing a staff covenant. Ircel Harrison - Pinnacle Leadership Associates
  • 7. What Do You Bring to Your Team? Behavior is: Observable. Situationally-based. Flexible. Dynamic. Based on thoughts and beliefs. Ircel Harrison - Pinnacle Leadership Associates
  • 8. What Do You Bring to Your Team? Behaviors are our distinct ways of thinking, feeling, and acting.  Each of us has a central core way of behaving which tends to remain stable. If you know your behavioral style, you can maximize your effectiveness; if you know someone else’s style, you can work with them more effectively. Ircel Harrison - Pinnacle Leadership Associates
  • 9. Marston’s Model Ircel Harrison - Pinnacle Leadership Associates
  • 10. Exercise DiSC Preview Ircel Harrison - Pinnacle Leadership Associates
  • 11. High D Sees an unfavorable environment that they want to overcome. Tries to change, fix, or control things. Ircel Harrison - Pinnacle Leadership Associates
  • 12. High i Sees a favorable environment in which they can influence others. Tries to persuade, promote, or influence others. Ircel Harrison - Pinnacle Leadership Associates
  • 13. High S Sees a favorable environment that they want to maintain. Tries to be cooperative, supportive, and agreeable while keeping things stable. Ircel Harrison - Pinnacle Leadership Associates
  • 14. High C Sees an unfavorable environment that they do not want to try to change. Tries to work within established rules, guidelines, and procedures to ensure accuracy and quality.   Ircel Harrison - Pinnacle Leadership Associates
  • 15. Working Together Ircel Harrison - Pinnacle Leadership Associates
  • 16. Response “Is this like you?” “Do you disagree with this assessment? Why?” “What does this say about your role in a team?” Ircel Harrison - Pinnacle Leadership Associates
  • 17. Observations about Motivation You cannot motivate other people. All people are motivated. People do things for their reasons, not your reasons. A person’s strength, when overused, may become a limitation. Ircel Harrison - Pinnacle Leadership Associates
  • 18. What are the four great barriers to teamwork? Exercise: What do you think for the three primary barriers to effective staff teams? Ircel Harrison - Pinnacle Leadership Associates
  • 19. What are the four great barriers to teamwork? The Barrier of Personal Insecurity The Barrier of Unhealthy Competition The Barrier of Noncommunication The Barrier of Being Afraid to Change Ircel Harrison - Pinnacle Leadership Associates
  • 20. The Barrier of Personal Insecurity  Make sure everyone knows that they are valued. Assure that everyone is treated appropriately. Practice open, honest communication. Differentiate between acceptance and approval. Ircel Harrison - Pinnacle Leadership Associates
  • 21. The Barrier of Unhealthy Competition Avoid a “silo” mentality. Align behind a shared vision that everyone helps achieve Deal honestly with scarcity of resources. Ircel Harrison - Pinnacle Leadership Associates
  • 22. The Barrier of Noncommunication Ask questions to clarify. Develop healthy relationships that make it possible to ask questions. Share information freely. Ircel Harrison - Pinnacle Leadership Associates
  • 23. The Barrier of Being Afraid to Change Why do we resist change? We fear the unknown. “Better the devil I know than the devil I don’t know.” We fear failure. “What if this doesn’t work? Who will get the blame?”We fear commitment. “Do I really want to be part of this?” We fear disapproval. “Folks were really happier the way they were before.” We fear success. If we don’t like the change, we may sabotage it. Ircel Harrison - Pinnacle Leadership Associates
  • 24. The Barrier of Being Afraid to Change How can we befriend change? Start with small, specific, limited goals in areas where you want to change. Proactive change will always be easier than reactive change. Choose to stretch yourself personally and as a team. Share the pain. Support each other through times of change. Take care of yourself. Ircel Harrison - Pinnacle Leadership Associates
  • 25. What are the three dimensions of team development? Growth in Spirituality Growth in Community Growth in Ministry 12to prepare God's people for works of service, so that the body of Christ may be built up 13until we all reach unity in the faith and in the knowledge of the Son of God and become mature, attaining to the whole measure of the fullness of Christ. (Ephesians 4:12-13, NIV) Ircel Harrison - Pinnacle Leadership Associates
  • 26. Three Dimensions Ircel Harrison - Pinnacle Leadership Associates
  • 27. Three Dimensions To prepare God’s people (“Equipping the saints,” NASB)—spirituality For works of service (“the work of ministry,” NASB)—ministry So that the body of Christ may be built up (“building up the body of Christ,” NASB)—community Ircel Harrison - Pinnacle Leadership Associates
  • 28. Growth in Spirituality But grow in the grace and knowledge of our Lord and Savior Jesus Christ. To him be glory both now and forever! Amen. (2 Peter 3:18, NIV)   Ircel Harrison - Pinnacle Leadership Associates
  • 29. Growth in Community And let us consider how we may spur one another on toward love and good deeds. (Hebrews 10:24, NIV) Ircel Harrison - Pinnacle Leadership Associates
  • 30. Growth in Ministry For we are God's workmanship, created in Christ Jesus to do good works, which God prepared in advance for us to do. (Ephesians 2:10, NIV) Ircel Harrison - Pinnacle Leadership Associates
  • 31. Exercise Spirituality Community Ministry Ircel Harrison - Pinnacle Leadership Associates
  • 32. What are the five characteristics of effective teams? Trust each other. Effectively deal with conflict. Committed to team and team members. Have clear accountability structures. Produce results. Ircel Harrison - Pinnacle Leadership Associates
  • 33. Exercise Team Assessment Any indication of a team dysfunction that needs to be addressed? How might you go about doing that? Ircel Harrison - Pinnacle Leadership Associates
  • 34. Developing a Staff Covenant Our God is a covenanting God. Covenants (agreements) between individuals and between nations were common in biblical times. God made covenants with humankind—examples are Abraham (personal) and Moses (corporate) God’s covenants are made between unequal parties—a sovereign and a servant. Biblical marriage is a form of covenant that imitates God’s covenants with us but it is between equals. Ircel Harrison - Pinnacle Leadership Associates
  • 35. Workplace Covenants “The covenant is meant to give order to passion, to set forth respectful and honorable ways of living forth one’s heartfelt love.” “Covenantal relationships . . . induce freedom, not paralysis. . . . Covenantal relationships reflect unity and grace and poise. They are an expression of the sacred nature of relationships.” --Max De Pree Ircel Harrison - Pinnacle Leadership Associates
  • 36. Workplace Covenants/Ground Rules Share all relevant information. Focus on interests, not positions. Disagree openly with any member of the group. Discuss undiscussable issues. All members are expected to participate in all phases of the process. Ircel Harrison - Pinnacle Leadership Associates
  • 37. Church Staff Covenants Clarify working relationships. State clearly those things that are assumptions. Encourage everyone to do their part on the team. Provide a level of accountability. Ircel Harrison - Pinnacle Leadership Associates
  • 38. Church Staff Covenants Examples of statements: “Demonstrate respect for each other by affirming and encouraging each other.” “Support on another by avoiding calendar conflicts and negotiating use of resources on a win-win basis.” “Pray for each other.” “Avoid triangulation with church members and each other.” “Disagree openly in staff meetings.” “Speak well of other staff members to others.” Ircel Harrison - Pinnacle Leadership Associates
  • 39. Exercise Developing a Staff Covenant Ircel Harrison - Pinnacle Leadership Associates
  • 40. Wrap-Up Back Home Application. How can I be a better team member? What do we need to do to be a more effective team? (be specific) Evaluation and Resources Ircel Harrison - Pinnacle Leadership Associates