Case Study: SAB Miller - Document Management Solution
SABMiller Enables Local Subsidiary to Gain Control Over
Internal Processes with Document Management Solution
Retail & Consumer | SAB Miller
SABMiller has become a global leader by excelling locally – nurturing strong, local brands and building
brand portfolios that meet the needs of consumers in each of its markets.
With a growing market share in Romania, SABMiller was looking to extend its local operations through its
Romanian subsidiary, Ursus Breweries.
The large amount of existing documents within the company and the multiple user access to a single
document oriented Ursus Breweries towards a solution which would enable the full control over the
creation, review, approval and document archiving processes.
The Business Context
The document management solution provides
a centralised library of easily accessible and
searchable data which helps to dramatically
improve version control and information
management across the organisation.
The amount of kept deadlines rose
significantly due to the transparency of the
process and user responsibilities regarding
The level of quality for the entire process was
• Total control over document lifecycle
• Better document systemisation
• Increased work efficiency
• Quick flow of information
• Information and process transparency
The Business Impact
Retail & Consumer | SAB Miller
Application Development Case Study
In order to meet Ursus’ requirements to
ensure an efficient flow of information and
maintain high efficiency for internal processes,
iQuest successfully developed and
implemented a document management
solution, based on the Microsoft Office
SharePoint Server platform.
The new solution enables a complete audit for
each document, by allowing the verification
and identification of the state of each
document; the users who have created,
modified or deleted the document; the
moment in which the state or content of the
document was modified.
It offers centralised content creation combined
with intelligent content distribution. The
solution deals with common security issues, by
using clever filtering tools that automatically
sort and tag content with metadata to allow
‘role-based’ user access.
By using the new system, Ursus Breweries reduced the total
number of documents, which will allow the company to
make the most out of the information extracted from them.
Efficient Document Management
Transparent Document Control
Easy to Access Centralised
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iQuest is an independent, global IT services and solutions provider with more than 17 years of experience in
delivering first-class software solutions to leading companies in Life Sciences, Telecom, Transportation, Financial
Services, and Energy. iQuest provides a full range of software development services, integration services, and
software products, all of which rely on the latest commerce, cloud, big data, and analytics platforms.
Headquartered in Frankfurt, Germany, iQuest benefits from a growing international presence, currently employing
around 700 people, distributed across delivery centers in Romania, as well as local and affiliate offices across
Europe, the US and Asia.
Ursus Breweries, a part of the SABMiller Group, is one of the leading breweries in Romania, with over 1,500
employees in four production facilities.
Founded in 1895 and headquartered in London, SABMiller is one of the world’s largest brewers, employing 70.000
people and being present with more than 200 beer brands in over 75 countries.
About SAB Miller