Developing A Winning Culture
John McAfee
Plant Director – Copeland
Page 2
Page 3
The Greenhouse Model
Vision
Page 4
The Greenhouse Model
Vision
Page 5
The Greenhouse Model
Vision
Page 6
The Greenhouse Model
To Create A Culture that Supports Intelligent, Caring,
Motivated Team Members to Continuously ...
Page 7
Strategy Deployment
Plant A3 & KPI’s
Monthly updates
Bi- monthly
reviews
Annual Strategy
Focus Areas
Departmental A...
Page 8
Build a Community
Page 9
Page 10
Recognise Effort & Behaviours
Page 11
Behavioural Accountability
 Annual Culture Survey
– State Engagement : How Do I feel.
– Behavioural Engagement : ...
Page 12
Standard Work Systems
Standardisation
• Dictates the levels of safety, quality & productivity
• Reduces frustratio...
Page 13
Health and
Safety
22%
Leadership
14%
JIT/JBS
15%
Technical
19%
Lean
14%
Quality
4%
5S
3%
Problem
Solving
9%
Develo...
Page 14
Continuous Improvement
2657 Ideas / Issues Raised
2 Ideas / person each month
71% People Involved In Teams
TPM 8
F...
Page 15
Daily Team Based Problem Solving
 30 people certified in A3 - 8 step Problem Solving
– Also 1 Black Belt , 18 Six...
Page 16
Reflections
 Develop leaders who believe in the creativity of their people.
 Invest In organisational capability...
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Beyond Operation Excellence - John Mc Afee, Copeland Emerson - Developing a winning culture

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Beyond Operation Excellence - John Mc Afee, Copeland Emerson - Developing a winning culture

  1. 1. Developing A Winning Culture John McAfee Plant Director – Copeland
  2. 2. Page 2
  3. 3. Page 3 The Greenhouse Model Vision
  4. 4. Page 4 The Greenhouse Model Vision
  5. 5. Page 5 The Greenhouse Model Vision
  6. 6. Page 6 The Greenhouse Model To Create A Culture that Supports Intelligent, Caring, Motivated Team Members to Continuously Improve..
  7. 7. Page 7 Strategy Deployment Plant A3 & KPI’s Monthly updates Bi- monthly reviews Annual Strategy Focus Areas Departmental A3’s Departmental KPI’s Value Stream Map KPI’sA3 Strategy 3-Year Breakthrough’s X Matrix Performance Management Values Role Profiles A3's & KPI's Behaviours Results Objective Setting Objective Planning 121 Review Mid Year 121 121 Review Year End Review Performance Management System Ball Catch Ball Catch
  8. 8. Page 8 Build a Community
  9. 9. Page 9
  10. 10. Page 10 Recognise Effort & Behaviours
  11. 11. Page 11 Behavioural Accountability  Annual Culture Survey – State Engagement : How Do I feel. – Behavioural Engagement : What do I do. – Leadership Effectiveness : How am I lead. • 180 Feedback for each Leader • Personal Action Plans • Departmental Debriefs RO TO People Climate Production Climate Systems Climate Team Climate Q1 Dominant - Hostile Q4 Dominant - Warm Q2 Submissive - Hostile Q3 Submissive - Warm Who’s Your Boss ?
  12. 12. Page 12 Standard Work Systems Standardisation • Dictates the levels of safety, quality & productivity • Reduces frustration through role clarity & proper training . • Locks in process improvements
  13. 13. Page 13 Health and Safety 22% Leadership 14% JIT/JBS 15% Technical 19% Lean 14% Quality 4% 5S 3% Problem Solving 9% Develop Capability • >3000 hrs of Annual Skills Training. 40% internally Training Areas Lego Standard Work Catapillar SWE Lean Training Quarterly Pizza & Recognition Events 0 2 4 6 8 10 12 14 Managers Salary Technicians Team Members Average AgeLength Of Service 34 37 39 43
  14. 14. Page 14 Continuous Improvement 2657 Ideas / Issues Raised 2 Ideas / person each month 71% People Involved In Teams TPM 8 FMECA 6 5S Events, 27 Standard Work Kaizen, 26 PIT Teams, 36 5 6 9 23 36 54 78 91 98 103 -15 5 25 45 65 85 105 125 145 165 0 20 40 60 80 100 120 FY04 FY05 FY06 FY07 FY08 FY09 FY10 FY11 FY12 FY13 Savings£k NoofTeams Involvement % 11% 14% 20% 43% 48% 56% 60% 65% 71% 75%
  15. 15. Page 15 Daily Team Based Problem Solving  30 people certified in A3 - 8 step Problem Solving – Also 1 Black Belt , 18 Six Sigma Green Belts  All Managers certified as coaches  Departmental KPI Trigger points and targets defined  . Software provides process structure, KPI’s and centralised knowledge database 0 100 200 300 400 500 600 700 FY08 FY09 FY10 FY11 FY12 FY13 A3 / RCA A3- 8 Step A3 - Lite Six Sigma Maintenance Engineering Production Quality HSE Materials HR Finance Plant Wide
  16. 16. Page 16 Reflections  Develop leaders who believe in the creativity of their people.  Invest In organisational capability at all levels.  Create systems that utilise this capability. To Succeed you require my Hands, Head & HEART

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