#iic13
Undercover
Boss 2.0
Intranets On-Demand
interaction
interact123
#iic13
Nigel Williams
Community Manager
@footshort82
interaction
interact123
#iic13
Undercover Boss 2.0
#iic13
#iic13
The sign off but doesn’t sign on
conundrum
#iic13
#iic13
#iic13
#iic13
#iic13
#iic13
#iic13
The Knowledge Equation
#iic13
#iic13
#iic13
#iic13
Ghost Writer
#iic13
The most important thing to do is for
someone to reply if management get asked
a question.
#iic13
#iic13
#iic13
#iic13
#iic13
#iic13
See Interact 7 live in the
#iic13
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Interaction 2013 - Customer Workshop - Nigel Williams - Undercover Boss 2.0

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High-flying executives take extraordinary steps to ensure their companies are fighting fit by going undercover in their own businesses. Does it really have to be this extreme to find out what your business could do better? Discover easy to implement and simple to maintain ways your execs can be out in the open bosses, gaining the benefit of all employees’ knowledge for a more productive business.

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  • Often we need to get senior stakeholders to sign off spend on our intranets but bizarrely they may be one of the least likely to sign on.
  • How have we got into this situation. At what point does the gap between management and the rest become so broad that you have to wear a disguise to find out what your employees do and think?
  • The Knowledge Equation
  • MythEven ISO 9001 encourages communication and collaboration around processes and procedures to enable clarification and understanding.
  • Ghost Writer
  • The most important thing to do is for someone to reply if management get asked a question.
  • We’ve merged forums, ideation and questions into one tool to make it easier to meet users’ needs
  • Turn your newsletter into a blog. Invite commenting
  • Timeline with @mention happening
  • Changing culture of management and employees.
  • Interaction 2013 - Customer Workshop - Nigel Williams - Undercover Boss 2.0

    1. 1. #iic13 Undercover Boss 2.0 Intranets On-Demand interaction interact123
    2. 2. #iic13 Nigel Williams Community Manager @footshort82 interaction interact123
    3. 3. #iic13 Undercover Boss 2.0
    4. 4. #iic13
    5. 5. #iic13 The sign off but doesn’t sign on conundrum
    6. 6. #iic13
    7. 7. #iic13
    8. 8. #iic13
    9. 9. #iic13
    10. 10. #iic13
    11. 11. #iic13
    12. 12. #iic13 The Knowledge Equation
    13. 13. #iic13
    14. 14. #iic13
    15. 15. #iic13
    16. 16. #iic13 Ghost Writer
    17. 17. #iic13 The most important thing to do is for someone to reply if management get asked a question.
    18. 18. #iic13
    19. 19. #iic13
    20. 20. #iic13
    21. 21. #iic13
    22. 22. #iic13
    23. 23. #iic13 See Interact 7 live in the
    24. 24. #iic13

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