Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.
DIGITAL PARTICIPATION FOR OLDER PEOPLE – A STEP CHANGE
• Older People in Social Housing
most likely to be digitally exclud...
DIGITAL PARTICIPATION FOR OLDER PEOPLE – DEMONSTRATING DIGITAL
• Shop around
• Keep customers informed
• Provide a free te...
DIGITAL PARTICIPATION FOR OLDER PEOPLE – COMMUNITY INVESTMENT
• Wi-Fi enable all sheltered housing
developments by March 2...
DIGITAL PARTICIPATION FOR OLDER PEOPLE – BUSINESS AS USUAL
• Wi-fi built in to new developments
for older people (fibre no...
Castle Rock Digital Inclusion
Upcoming SlideShare
Loading in …5
×

Castle Rock Digital Inclusion

208 views

Published on

Castle Rock Digital Inclusion

Published in: Technology
  • Be the first to comment

  • Be the first to like this

Castle Rock Digital Inclusion

  1. 1. DIGITAL PARTICIPATION FOR OLDER PEOPLE – A STEP CHANGE • Older People in Social Housing most likely to be digitally excluded • Address barriers -connectivity, capability and affordability • Move digital participation from a need to a want • Outcome – connected customers, connected business
  2. 2. DIGITAL PARTICIPATION FOR OLDER PEOPLE – DEMONSTRATING DIGITAL • Shop around • Keep customers informed • Provide a free test period • Use communal spaces • Keep it simple • Onsite staff take the lead in engagement • Learn from others
  3. 3. DIGITAL PARTICIPATION FOR OLDER PEOPLE – COMMUNITY INVESTMENT • Wi-Fi enable all sheltered housing developments by March 2017 • 646 properties across 15 sites • £120k capital infrastructure investment over 2 years • Connectivity investment for 1 year • Staff upskilling • Partnerships and collaborations
  4. 4. DIGITAL PARTICIPATION FOR OLDER PEOPLE – BUSINESS AS USUAL • Wi-fi built in to new developments for older people (fibre not copper) • Rent point to recover the ongoing costs • Digital sessions in communal spaces for as long as needed • Continue to invest in the digital skills of our people • E-Services delivery

×