Empowering People
Through Coaching
Communication

Jacky Chua
Business Communication Coach
Learning Points

Understand the benefits of using coaching
communication.
Identify the pre-requisites of becoming a coachi...
The Origin of Coaching
What Is Coaching?

Directive

Non-directive

Telling

Listening

Training

Questioning

Teaching

Challenging

Instructing...
What Is Coaching?

Directive

Low Skill
High Will
Low Will

Non-directive

High Skill

Train /
Guide
Direct /
Redeploy

Co...
Tough
Battler

Logical
Thinker

Friendly
Helper
Connect With Me
www.facebook.com/JackyChua.Coach
Empowering People Through Coaching Communication
Empowering People Through Coaching Communication
Empowering People Through Coaching Communication
Empowering People Through Coaching Communication
Empowering People Through Coaching Communication
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Empowering People Through Coaching Communication

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Keynote delivered at conferences in Singapore and KL Malaysia.

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Empowering People Through Coaching Communication

  1. 1. Empowering People Through Coaching Communication Jacky Chua Business Communication Coach
  2. 2. Learning Points Understand the benefits of using coaching communication. Identify the pre-requisites of becoming a coaching leader. Acquire coaching strategies to empower your people.
  3. 3. The Origin of Coaching
  4. 4. What Is Coaching? Directive Non-directive Telling Listening Training Questioning Teaching Challenging Instructing Exploring
  5. 5. What Is Coaching? Directive Low Skill High Will Low Will Non-directive High Skill Train / Guide Direct / Redeploy Coach / Delegate Motivate / Excite
  6. 6. Tough Battler Logical Thinker Friendly Helper
  7. 7. Connect With Me www.facebook.com/JackyChua.Coach

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