Being a Diversity Leader : flexing your style

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  • Add in the performer connector thinker drive from BLK
  • Add in the performer connector thinker drive from BLK
  • Being a Diversity Leader : flexing your style

    1. 1. Leader Diversity
    2. 2. Ask your questions on : #Diversityleader13
    3. 3. di·ver·si·ty /diˈv ərsitē/ Noun The state of being diverse; variety A range of different things
    4. 4. Getting to Know Each Other
    5. 5. Why that supermarket? Price Location Offering Service
    6. 6. The 3A’s excellence model BRIDGE Creative Informative Empowering Fun Innovative
    7. 7. Projected Personality
    8. 8. Projected Personality
    9. 9. What is your Leadership Brand?
    10. 10. BRIDGE Creative Informative Empowering Fun Innovative
    11. 11. » » » » » » Brand aware Entertaining Vocal brilliance Chatty Bold/Direct Assertive
    12. 12. » Genuine empathy » Going the extra mile for the » » » » » customers First time resolution Emotionally intelligent Great at handling complaints Excellent relationship builders Considerate
    13. 13. » Great problem-solvers » Structured conversation » » » » control Solutions focused Efficient No messing approach No panic approach to complex situations
    14. 14. Strong Decisive Results-oriented Forthright in stating their opinion / making requests » Not afraid to make a decision » Highly self-critical » » » »
    15. 15. How does your communication style work with others?
    16. 16. Thank you!

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