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Communi'es of Prac'ce 
• The 
world 
is 
changing 
– 
how 
do 
we 
respond? 
• Trends 
and 
drivers 
? 
• New 
approaches?
Challenge 
in 
Dar-­‐Es-­‐Salaam 
Urban 
management 
Dar 
had 
$153M 
from 
its 
own 
and 
inter-­‐governmental 
sources 
in 
2006/2007, 
but 
the 
city 
needs 
$500M 
each 
year 
just 
to 
sustain 
service 
growth 
demands
City 
as 
innovaMon 
plaNorm
Mass 
publishing 
Civic 
Engagement 
250,000 
users 
in 
1996 
Mass 
par-cipa-on 
Between 
2008 
and 
2012, 
the 
online 
populaMon 
in 
US 
using 
social 
networking 
sites 
grew 
from 
33% 
to 
69%. 
Web 
1.0 
Photo 
by: 
BLOGEFL; 
WEB 
2.0 
Credit: 
C 
Holmes; 
Background: 
ManxSEO 
Smith, 
Aaron, 
“Civic 
Engagement 
in 
the 
Digital 
Age,” 
Pew 
Research 
Center, 
Washington, 
D.C 
(April 
25, 
2013) 
in 
Team 
Finland 
Future 
Watch; 
Engaging 
CommuniMes 
to 
Build 
Beeer 
Places. 
University 
of 
Michigan. 
2014.
The 
Role 
of 
ICTs 
Cloud 
compu1ng 
services 
2000: 
$150,000/month 
2011: 
$150/month 
Processing 
power 
in 
a 
smartphone 
is 
greater 
than 
NASA’s 
compuMng 
power 
in 
1969 
1TB 
of 
memory 
1992: 
$5M 
2011: 
$89 
Mobile, 
geo-­‐spaMal, 
and 
Web 
2.0 
can 
help 
save 
money, 
reach 
ci1zens 
more 
effec1vely, 
and 
deliver 
be@er 
public 
services
New 
insMtuMons
New 
models 
of 
collaboraMon
New 
approaches 
& 
methods 
User 
Centric 
Design 
Rapid 
Prototyping 
Minimum 
Viable 
Service 
User 
test 
beds
Community 
of 
P-­‐ 
croamcpMonceent 
• The 
Community 
of 
Prac1ce 
s 
proposed 
approach 
not 
only 
makes 
a 
city 
smart 
but 
also 
promotes 
social 
innovaMon, 
entrepreneurship, 
and 
employment 
• Peer 
to 
peer 
learning 
is 
key 
-­‐ 
“experts 
are 
outside” 
• Show 
governments 
a 
different, 
more 
inclusive 
approach 
to 
engage 
with 
ciMzens 
to 
create 
and 
improve 
(public) 
services.
World Bank is changing 
Convening, 
ConnecMng, 
Brokering
Value 
proposiMon 
Develop 
a 
tesMng 
ground 
for 
piloMng 
ideas 
with 
users 
and 
pracMMoners 
before 
invesMng 
heavily 
in 
them
Value 
proposiMon 
Promote 
approaches 
that 
yield 
beeer 
results 
through 
peer-­‐learning 
between 
colleagues
Value 
proposiMon 
InsMll 
expert 
and 
peer 
advice 
to 
strengthen 
evidence-­‐based 
knowledge 
generaMon 
for 
the 
new 
process 
and 
beyond
Value 
proposiMon 
Capture 
lessons 
learned 
to 
support 
scale-­‐up 
in 
similar 
circumstances 
elsewhere
Value 
proposiMon 
Learn 
about 
global 
best 
pracMce 
and 
develop 
new 
ideas
Value 
proposiMon 
Chart 
new 
clients 
and 
business 
opportuniMes 
from 
the 
network 
members
Value 
proposiMon 
Capture 
lessons 
learned 
to 
support 
KE 
scale-­‐up 
in 
similar 
circumstances 
elsewhere
Value 
proposiMon 
Share 
your 
knowledge 
with 
world-­‐class 
partners
16th – 17th November 2014
Back-­‐up
Scaling 
Up 
Prototype 
to 
Impact 
Mainstreaming 
Strategies 
The 
Role 
of 
Government 
Development 
Partners
Value 
proposiMon 
Ø Strengthen 
the 
reform 
teams’ 
decision 
making 
capability 
by 
reflecMng 
the 
evidence 
on 
past 
decisions 
and 
lessons 
learned. 
Ø Develop 
a 
tes1ng 
ground 
for 
pilo1ng 
ideas 
with 
users 
before 
invesMng 
heavily 
in 
them 
Ø Promote 
approaches 
that 
yield 
be@er 
results 
through 
peer-­‐ 
learning 
between 
colleagues 
Ø Ins1ll 
expert 
and 
peer 
advice 
to 
strengthen 
evidence-­‐based 
knowledge 
generaMon 
for 
the 
KE 
process 
and 
beyond 
Ø Capture 
lessons 
learned 
to 
support 
KE 
scale-­‐up 
in 
similar 
circumstances 
elsewhere
CitySDK!
Partnerships
Value 
proposiMon 
Ø Strengthen 
the 
reform 
teams’ 
decision 
making 
capability 
by 
reflecMng 
the 
evidence 
on 
past 
decisions 
and 
lessons 
learned. 
Ø Develop 
a 
tes1ng 
ground 
for 
pilo1ng 
ideas 
with 
users 
before 
invesMng 
heavily 
in 
them 
Ø Promote 
approaches 
that 
yield 
be@er 
results 
through 
peer-­‐ 
learning 
between 
colleagues 
Ø Ins1ll 
expert 
and 
peer 
advice 
to 
strengthen 
evidence-­‐based 
knowledge 
generaMon 
for 
the 
KE 
process 
and 
beyond 
Ø Capture 
lessons 
learned 
to 
support 
KE 
scale-­‐up 
in 
similar 
circumstances 
elsewhere
Feedback 
loops 
are 
important 
Adding 
computers 
to 
classrooms
The 
ICT 
Opportunity: 
Geospa1al 
Technology 
= 
+ 
Technology & co-creation
Value 
proposiMon 
1 
Components 
Ø Develop 
a 
tes1ng 
ground 
for 
pilo1ng 
ideas 
with 
users 
before 
invesMng 
heavily 
in 
them 
Ø Promote 
approaches 
that 
yield 
be@er 
results 
through 
peer-­‐ 
learning 
between 
colleagues 
Ø Ins1ll 
expert 
and 
peer 
advice 
to 
strengthen 
evidence-­‐based 
knowledge 
generaMon 
for 
the 
new 
process 
and 
beyond 
Ø Capture 
lessons 
learned 
to 
support 
KE 
scale-­‐up 
in 
similar 
circumstances 
elsewhere
Globally Connected 
Ecosystems!

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Ilari Lindy - Communities of Practice

  • 1. Communi'es of Prac'ce • The world is changing – how do we respond? • Trends and drivers ? • New approaches?
  • 2. Challenge in Dar-­‐Es-­‐Salaam Urban management Dar had $153M from its own and inter-­‐governmental sources in 2006/2007, but the city needs $500M each year just to sustain service growth demands
  • 4. Mass publishing Civic Engagement 250,000 users in 1996 Mass par-cipa-on Between 2008 and 2012, the online populaMon in US using social networking sites grew from 33% to 69%. Web 1.0 Photo by: BLOGEFL; WEB 2.0 Credit: C Holmes; Background: ManxSEO Smith, Aaron, “Civic Engagement in the Digital Age,” Pew Research Center, Washington, D.C (April 25, 2013) in Team Finland Future Watch; Engaging CommuniMes to Build Beeer Places. University of Michigan. 2014.
  • 5. The Role of ICTs Cloud compu1ng services 2000: $150,000/month 2011: $150/month Processing power in a smartphone is greater than NASA’s compuMng power in 1969 1TB of memory 1992: $5M 2011: $89 Mobile, geo-­‐spaMal, and Web 2.0 can help save money, reach ci1zens more effec1vely, and deliver be@er public services
  • 7. New models of collaboraMon
  • 8. New approaches & methods User Centric Design Rapid Prototyping Minimum Viable Service User test beds
  • 9. Community of P-­‐ croamcpMonceent • The Community of Prac1ce s proposed approach not only makes a city smart but also promotes social innovaMon, entrepreneurship, and employment • Peer to peer learning is key -­‐ “experts are outside” • Show governments a different, more inclusive approach to engage with ciMzens to create and improve (public) services.
  • 10. World Bank is changing Convening, ConnecMng, Brokering
  • 11. Value proposiMon Develop a tesMng ground for piloMng ideas with users and pracMMoners before invesMng heavily in them
  • 12. Value proposiMon Promote approaches that yield beeer results through peer-­‐learning between colleagues
  • 13. Value proposiMon InsMll expert and peer advice to strengthen evidence-­‐based knowledge generaMon for the new process and beyond
  • 14. Value proposiMon Capture lessons learned to support scale-­‐up in similar circumstances elsewhere
  • 15. Value proposiMon Learn about global best pracMce and develop new ideas
  • 16. Value proposiMon Chart new clients and business opportuniMes from the network members
  • 17. Value proposiMon Capture lessons learned to support KE scale-­‐up in similar circumstances elsewhere
  • 18. Value proposiMon Share your knowledge with world-­‐class partners
  • 19.
  • 20. 16th – 17th November 2014
  • 22. Scaling Up Prototype to Impact Mainstreaming Strategies The Role of Government Development Partners
  • 23. Value proposiMon Ø Strengthen the reform teams’ decision making capability by reflecMng the evidence on past decisions and lessons learned. Ø Develop a tes1ng ground for pilo1ng ideas with users before invesMng heavily in them Ø Promote approaches that yield be@er results through peer-­‐ learning between colleagues Ø Ins1ll expert and peer advice to strengthen evidence-­‐based knowledge generaMon for the KE process and beyond Ø Capture lessons learned to support KE scale-­‐up in similar circumstances elsewhere
  • 26. Value proposiMon Ø Strengthen the reform teams’ decision making capability by reflecMng the evidence on past decisions and lessons learned. Ø Develop a tes1ng ground for pilo1ng ideas with users before invesMng heavily in them Ø Promote approaches that yield be@er results through peer-­‐ learning between colleagues Ø Ins1ll expert and peer advice to strengthen evidence-­‐based knowledge generaMon for the KE process and beyond Ø Capture lessons learned to support KE scale-­‐up in similar circumstances elsewhere
  • 27.
  • 28. Feedback loops are important Adding computers to classrooms
  • 29. The ICT Opportunity: Geospa1al Technology = + Technology & co-creation
  • 30. Value proposiMon 1 Components Ø Develop a tes1ng ground for pilo1ng ideas with users before invesMng heavily in them Ø Promote approaches that yield be@er results through peer-­‐ learning between colleagues Ø Ins1ll expert and peer advice to strengthen evidence-­‐based knowledge generaMon for the new process and beyond Ø Capture lessons learned to support KE scale-­‐up in similar circumstances elsewhere