Ask for each person to share their Handle and tweet questions at us with #InnoTechSLEach person give their name, title, and role at their company (skip philosophy, etc, will get bogged down)
The Good: Compliments and recommendations for improvement.The Bad: Complaints and false accusations.
Empathize and find out more
Other topics: Role of Sentiment, Executive Level Reporting, How Much Engagement is Too Much for Brands
What Are They Saying and What Do I Do Now?
Social Listening and Follow Up
Jeff Bunch – ModeratorDigital Strategist@JeffreyRBunchMelissa BarkerSocial Media Manager, Jive Software@Melissa_BarkerAnne Bell-FyshSocial Media Coordinator, OHSUTweet your questions during the panel with #InnoTechSLLisa PeytonDigital Strategist, Exec. Editor, TMMPDX.COM@lisapeyton
Social Media Listening, also known associal media monitoring, is theprocess of identifying and assessingwhat is being said about a company,individual, product or brand on theInternet.Tweet Questions using: #InnoTechSL
>> What tools are available?Tweet Questions using: #InnoTechSL