City ofLewisvilleUse of the Cloud
The Cloud•   SAAS - Software as a Service•   PAAS - Platform as a Service•   Our simple definition: Any app we use that   ...
HistoryChallenges to address:•   Server administration workloads•   Cost (budget restrictions)•   Lack of portability and ...
Benefits
Benefits weve experienced•   Budget savings•   Information accessibility•   Reduction in support calls•   Frequent feature...
BenefitsBudget Savings Examples•   Google Apps (Email/Calendar) - $14,000    o Annual savings from discontinuing legacy sy...
Benefits Information Accessibility•   Cloud-apps are, by default, accessible and    securable outside the network.•   Apps...
BenefitsReduction in Support Calls•   Less to break with cloud apps.•   Major cloud apps are run by companies who    have ...
BenefitsFrequent feature updates/additions•   Cloud apps are easier for the vendor to    update frequently (theyre just we...
Our Cloud Apps
Our Cloud AppsEmail / Calendar:           Google AppsEmail Archive:              Google Apps (Postini)Council Meeting Vide...
Our Cloud AppsIntranet:                 Google SitesOffice Productivity Suite: Google DocsCity Website:             Vision...
Email Google Apps - GmailPreviously used in-house Lotus Notes systemGmail:• No clients to manage•   Accessible (and live) ...
Email RetentionGoogle Apps - Postini•   Emails archived for 1 year•   Built-in spam detection•   No onsite storage and sto...
CalendarGoogle Apps - Calendar•   Much more user friendly than our legacy    application•   Easy to share calendars and to...
City Council Meeting VideosYoutube•   Council meeting videos hosted on Youtube•   Free•   Saved $20,000•   Youtube serves ...
City Council Agenda PacketsDropbox•   Cloud-based file storage/syncing•   Free (up to 2GB)•   Council agenda files put int...
City WebsiteDesigned/Hosted by VisionInternet•   Hosted website means no servers to    maintain•   Website now administere...
CRMDesigned/Hosted by GovQA•   Hosted app means no servers or databases    to maintain•   Application now run by PIOs offi...
IntranetGoogle Apps - Google Sites•   Intranet now designed with / hosted by    Google Sites.•   WYSIWYG editor means quic...
Office Productivity Suite Google Apps - Google Docs•   Web-based - No client-side apps to manage•   Spreadsheets•   Word P...
GISGoogle Maps API + Fusion Tables•   Users are familiar with G-Maps•   Very easy to code•   Can add GIS layers via Fusion...
Apps created using google tools.•   Public Safety Unit Tracking interfaced with    message switch leveraging google map   ...
Apps Continued•   Self service applications for employees    outside of network using google apis and    oauth (open autho...
ContactsLarry Buchanan ITS Directorlbuchanan@cityoflewisville.comChris Lee ITS Operations Managerclee@cityoflewisville.com...
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Local Governments Turn to the Cloud-A

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Presented at InnoTech Dallas on May 17, 2012. All rights reserved.

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Local Governments Turn to the Cloud-A

  1. 1. City ofLewisvilleUse of the Cloud
  2. 2. The Cloud• SAAS - Software as a Service• PAAS - Platform as a Service• Our simple definition: Any app we use that runs in someone elses data center accessed through the internet.
  3. 3. HistoryChallenges to address:• Server administration workloads• Cost (budget restrictions)• Lack of portability and mobility• Lack of collaboration• Licensing challenges
  4. 4. Benefits
  5. 5. Benefits weve experienced• Budget savings• Information accessibility• Reduction in support calls• Frequent feature updates/additions
  6. 6. BenefitsBudget Savings Examples• Google Apps (Email/Calendar) - $14,000 o Annual savings from discontinuing legacy system o Also, $1,275 annual savings by eliminating our Blackberry server maintenance contract• Google Maps (GIS) - $4,800 o Annual savings by making our own online GIS app• City Council Videos - $20,000 o Annual savings by moving our City Council video recordings to Youtube
  7. 7. Benefits Information Accessibility• Cloud-apps are, by default, accessible and securable outside the network.• Apps installed in our data center are more difficult to make accessible and secure outside the City network.• Googles apps, in particular, are easily accessible on mobile devices• Employees can access cloud-apps from any computer with a browser.
  8. 8. BenefitsReduction in Support Calls• Less to break with cloud apps.• Major cloud apps are run by companies who have more resources available to ensure availability.• No client software to keep updated
  9. 9. BenefitsFrequent feature updates/additions• Cloud apps are easier for the vendor to update frequently (theyre just websites)• Google Apps receives frequent updates, bug fixes and new features• Limited IT support for desktop users.
  10. 10. Our Cloud Apps
  11. 11. Our Cloud AppsEmail / Calendar: Google AppsEmail Archive: Google Apps (Postini)Council Meeting Video: Youtube (free)Council Meeting Packets: Dropbox (free)Mapping App (for end-users): Google Maps API + Fusion Tables (free)
  12. 12. Our Cloud AppsIntranet: Google SitesOffice Productivity Suite: Google DocsCity Website: Vision InternetCRM: GovQAEmployment Application: NeoGov
  13. 13. Email Google Apps - GmailPreviously used in-house Lotus Notes systemGmail:• No clients to manage• Accessible (and live) outside the network• Everyone on the same version• Employees can set it up themselves on their personal mobile devices (very broad compatibility)• Virus detection on attachments
  14. 14. Email RetentionGoogle Apps - Postini• Emails archived for 1 year• Built-in spam detection• No onsite storage and storage-backup needed
  15. 15. CalendarGoogle Apps - Calendar• Much more user friendly than our legacy application• Easy to share calendars and to create special-event calendars• Easily accessible on most mobile devices• Email / text message notification of events
  16. 16. City Council Meeting VideosYoutube• Council meeting videos hosted on Youtube• Free• Saved $20,000• Youtube serves the videos in the appropriate format depending on the device (Flash, HTML5, etc)
  17. 17. City Council Agenda PacketsDropbox• Cloud-based file storage/syncing• Free (up to 2GB)• Council agenda files put into Dropbox• Council accesses files on iPad via Dropbox app• Changes made by City Sec are instantly available to Council
  18. 18. City WebsiteDesigned/Hosted by VisionInternet• Hosted website means no servers to maintain• Website now administered by PIOs office.• IT involvement now minimal• WYSIWYG editor means non-technical employees can create decent-looking content
  19. 19. CRMDesigned/Hosted by GovQA• Hosted app means no servers or databases to maintain• Application now run by PIOs office.• IT involvement now minimal
  20. 20. IntranetGoogle Apps - Google Sites• Intranet now designed with / hosted by Google Sites.• WYSIWYG editor means quick and easy page/content creation• Changes instantly available• Employees can access from outside the network (home, mobile, etc)
  21. 21. Office Productivity Suite Google Apps - Google Docs• Web-based - No client-side apps to manage• Spreadsheets• Word Processor• PresentationsAdvanced:• Scripting (Google Apps Script)• APIs (use them plain or with libraries like .NET, Python, Java, Javascript, etc)
  22. 22. GISGoogle Maps API + Fusion Tables• Users are familiar with G-Maps• Very easy to code• Can add GIS layers via Fusion Tables• No direct access to GIS servers/data• Use Google Spreadsheet / API to control layer visibility and settings (labels, zoom levels, etc)
  23. 23. Apps created using google tools.• Public Safety Unit Tracking interfaced with message switch leveraging google map tools.• Public Safety informational maps with vital resource information.• Public Safety EOC applications leveraging google sites for emergency management center operations.• Txdot links for highway camera access.• All City GIS layers are available on google
  24. 24. Apps Continued• Self service applications for employees outside of network using google apis and oauth (open authorization) for authentication.• Internet applications leveraging google sites and docs to launch .net apps and reporting services.• Apps using web forms and spreadsheet features of google docs. (Replace most small database applications).• Information sharing through shared services
  25. 25. ContactsLarry Buchanan ITS Directorlbuchanan@cityoflewisville.comChris Lee ITS Operations Managerclee@cityoflewisville.comJason Kirkland Projects Managerjkirkland@cityoflewisville.com

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