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Desktop Transformation     Chris McDuffieManager, Application Delivery
Agenda•   Desktop Transformation•   Vision and Direction•   Potential Challenges•   Funding•   How to Get Started
Agenda•   Desktop Transformation•   Vision and Direction•   Potential Challenges VDI, An Airline and a•   Funding         ...
VDI =
Client Side Projects•   Focus is Tactical•   Focus is on Things•   Political•   Increasing Pressure of “Consumerization”  ...
What is Desktop Transformation?Metamorphose…that is significant…
What We Hear Enable BYOD/BYOPC                                                       Professional and                     ...
IT Staff Efficiency                                 End-User Productivity           Image Standardization         Desktop ...
Observation #1 – Desktop is getting messy                                                                                 ...
Users are Complex      Vs.
User Complexity is Driving Up IT Costs                                                                User Costs          ...
Observation #2 IT is transforming…Transformation to service-based, centrally-managed, people-centric model                ...
Observation #3, Change can be cyclical…               if we are not careful                    “Rogue” IT                 ...
The Trouble with Desktop Transformation•   Hosted Virtual Desktops•   Application Streaming/Virtualization•   Terminal Ser...
Users are Complex
Users are Complex    You!
An Airline• Standardization• No Hub• Customer Choice
Reducing complexity – get the user out of the machine!                   How do you do it?– the transformation lifecycle  ...
Reduce Complexity – remove the user…                                                                                      ...
Where does the user exist?         Policy, Personalizati   Data    Consumable         on                                 U...
Where does the user exist?                             The Persona                      Data         Consumable           ...
Managing the digital personality of a user                                    OS profile management                 Perso...
User Virtualization PlatformCentralized Management                  Flexible Delivery Options    Administration and Report...
Remove User Complexity• Decouple and centralize the digital personality of all users• Seamless user roaming between deploy...
People Centric IT
The Doughnut!              Policies      Applications    Rights                           Favorites   Personalization     ...
Do you have to eat the whole thing at once?
User Virtualization (UV) Journey                Migration / Enabling     Tactical      / Optimization       Full UV       ...
What’s the Alternative…
Questions?
Thank You     Chris McDuffiecmcduffie@structured.com
What is Desktop Transformation?                                  Data                                  Center
Post PC Era?
How do I pay for it? Where do I expect to save? • Help Desk Tickets 30-40% • Adds, Moves, Changes 50%+ • Patching, reimagi...
Up to                                                           42%                                                       ...
Source: Gartner Total Cost of Ownership Comparison of PCs withHosted Virtual Desktops, 2011 Update ID # G00209403
Agility • Self provisioning • Anywhere access • Data not tied to device • Work shifting • App and OS migrations
Security • Holistic approach to securing data • Encryption • Remote “wipe” for Loss/Theft • Backups • AV
Improved Management • Proactive management • Rapid response • Efficient IT • Empowered users
Potential Challenges • Political • Focus needs to be on delivering applications and data • POC – Prove it in your environm...
Examples • Financial • Manufacturing • Engineering • Healthcare
Where to start • Business Drivers • Match use cases • Assessment • Proof of Concept • Start with Apps • Start with Users •...
Desktop Transformation
Desktop Transformation
Desktop Transformation
Desktop Transformation
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Desktop Transformation

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Presented at InnoTech Oregon on May 3, 2012. All rights reserved.

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Desktop Transformation

  1. 1. Desktop Transformation Chris McDuffieManager, Application Delivery
  2. 2. Agenda• Desktop Transformation• Vision and Direction• Potential Challenges• Funding• How to Get Started
  3. 3. Agenda• Desktop Transformation• Vision and Direction• Potential Challenges VDI, An Airline and a• Funding Bag of Chips• How to Get Started
  4. 4. VDI =
  5. 5. Client Side Projects• Focus is Tactical• Focus is on Things• Political• Increasing Pressure of “Consumerization” – Bring-Your-Own-Device (BYOD) – Bring-Your-Own-Access (BYOA)
  6. 6. What is Desktop Transformation?Metamorphose…that is significant…
  7. 7. What We Hear Enable BYOD/BYOPC Professional and End User personal worlds are Sat. must blurring not suffer Help us achieve Reduce Costs….all around any, any, anyTacticalprojects Need a roadmap tomust be user-centricsimpler ‘80% physical, 20% virtual’ MUST be secure…
  8. 8. IT Staff Efficiency End-User Productivity Image Standardization Desktop Customization Locked-Down PC Flexibility and Agility Deployment Flexibility Seamless Experience Infrastructure Cost Control Optimal Performance
  9. 9. Observation #1 – Desktop is getting messy What does all this mean? Exponential IT burden New Personal Devices More Applications Unique Configurations Mobile Workforce1.4B user devices Average user has 14 As soon as device is used, 67% of all workers useby 2012 business applications, 22 it becomes unique, mobile and wireless personal/mobile apps, 3 personalized computingAverage user has computing platforms.3 devices: Average corporation has Settings reconfigured fortablets, smartphones, net over 1M unique user every locationbooks configurations
  10. 10. Users are Complex Vs.
  11. 11. User Complexity is Driving Up IT Costs User Costs User requirements are Cost scaling faster than budgets Applications Devices Storage TimeHidden Cost of Users … Migration, Support, Security, User Disruption, DR/ Business Continuity
  12. 12. Observation #2 IT is transforming…Transformation to service-based, centrally-managed, people-centric model Win 7 Now VDI Next Monolithic Desktops Terminal Server Stateless desktop Infrastructure-based Component model Homogeneous App Virt Heterogeneous Service-based Disparate SaaS Centrally managed Independently managed Mobile Device Personal Data From physical to combinations of physical and virtual delivery
  13. 13. Observation #3, Change can be cyclical… if we are not careful “Rogue” IT People-centric Users doing what they want. Little IT control IT:Self-service A blend of corporate, personal clouds & BYOD 1990‟s 2010‟sIT Managed Locked down: 2000‟s User-centric IT: Standard desktop image Corporate desktop with no user focus with personalization Fixed/dedicated Mobile/shared infrastructure infrastructure
  14. 14. The Trouble with Desktop Transformation• Hosted Virtual Desktops• Application Streaming/Virtualization• Terminal Server• Local/Offline Desktops• OS Streaming• Physical PC‟s and Laptops• New devices
  15. 15. Users are Complex
  16. 16. Users are Complex You!
  17. 17. An Airline• Standardization• No Hub• Customer Choice
  18. 18. Reducing complexity – get the user out of the machine! How do you do it?– the transformation lifecycle When you’re there – user liberation!
  19. 19. Reduce Complexity – remove the user… Alex Thousands of unique, monolithic desktops – expensive to manage, inflexible and lack security “User” Decouple ALL aspects of the user Bob Sarah John Alex for ALL desktops and centralizeApps Apps Apps Apps Apply personality on-demand. A reliable, Bob Sarah John Alex secure and seamless user experience from OS OS OS OS lower cost, standard desktops. Bob Sarah John AlexDevice Device Device Device Apps OS Enables transition Device from traditional stack to standard, leverage d images
  20. 20. Where does the user exist? Policy, Personalizati Data Consumable on User User „DNA‟ Apps Categorized apps OS Gold image
  21. 21. Where does the user exist? The Persona Data Consumable User User „DNA‟ Apps Categorized apps OS Gold image
  22. 22. Managing the digital personality of a user  OS profile management Personalization  Configuration of the machine  Configuration of the corporate apps  Which applications can be run? User Rights  What privileges does the user have?  What network access is available? User  Folder redirection User Data  Local files and folders  Synchronization of data  Macros User Installed  Plug-ins Applications  ActiveX Controls
  23. 23. User Virtualization PlatformCentralized Management Flexible Delivery Options Administration and Reporting Policy Definition and ManagementOn-Demand Personalization Streaming Centralized „Digital DNA‟ Repository Support and Recovery Toolset
  24. 24. Remove User Complexity• Decouple and centralize the digital personality of all users• Seamless user roaming between deployment methods• Physical and virtual desktops – Locally-installed, virtualized, and published applications – Windows XP and Windows 7 – Online and offline
  25. 25. People Centric IT
  26. 26. The Doughnut! Policies Applications Rights Favorites Personalization Data Permissions
  27. 27. Do you have to eat the whole thing at once?
  28. 28. User Virtualization (UV) Journey Migration / Enabling Tactical / Optimization Full UV GrowthUser Rights? Pick a use case: BYOPC More Use CasesSlow Logins? Windows 7 BYOD DataEtc…. VDI Strategic User Managed Apps App-Virtualization Shift from device to user management. The User unified across all platforms..
  29. 29. What’s the Alternative…
  30. 30. Questions?
  31. 31. Thank You Chris McDuffiecmcduffie@structured.com
  32. 32. What is Desktop Transformation? Data Center
  33. 33. Post PC Era?
  34. 34. How do I pay for it? Where do I expect to save? • Help Desk Tickets 30-40% • Adds, Moves, Changes 50%+ • Patching, reimaging 50%+ • Configure/upgrade/repair hardware 75% • Application Rollout 50%+
  35. 35. Up to 42% Savings!Most Business Source: Gartner Total Cost of Ownership Comparison of PCs with Server-Based Computing, 2011 Update ID # G00209456
  36. 36. Source: Gartner Total Cost of Ownership Comparison of PCs withHosted Virtual Desktops, 2011 Update ID # G00209403
  37. 37. Agility • Self provisioning • Anywhere access • Data not tied to device • Work shifting • App and OS migrations
  38. 38. Security • Holistic approach to securing data • Encryption • Remote “wipe” for Loss/Theft • Backups • AV
  39. 39. Improved Management • Proactive management • Rapid response • Efficient IT • Empowered users
  40. 40. Potential Challenges • Political • Focus needs to be on delivering applications and data • POC – Prove it in your environment • Complicated printing scenarios • User expectations
  41. 41. Examples • Financial • Manufacturing • Engineering • Healthcare
  42. 42. Where to start • Business Drivers • Match use cases • Assessment • Proof of Concept • Start with Apps • Start with Users • Repurpose existing hardware

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