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Using Social Media to Support Peer Based Improvement


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Pitched at a level to get a wider team participating in social media supported peer based improvemenet on efficiency.

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Using Social Media to Support Peer Based Improvement

  1. 1. Using social media for improvement Ingrid Koehler 24 September 2009
  2. 2. CARROT OR STICK? <ul><li>You decide (Bthomso on Flickr) </li></ul>
  3. 3. What is social media Is it a collection of tools?
  4. 4. Don’t be fooled by the tools Social media is social It’s a new way of connecting
  5. 5. A personal story
  6. 6. Dispersed friends
  7. 7. Meeting on Facebook
  8. 9. Who’s doing it? People at the beginning of their careers But not just them
  9. 10. How I use social media to support improvement
  10. 11. My tool box All free… all make it easy to share
  11. 12. Identifying and sharing best practice
  12. 13. Horizon scanning… from policy to practice Peeps and whale, survive by Phil Romans on Flickr How blue can it get, by Rietje Swart on Flickr
  13. 14. But it’s really all about networks
  14. 15. Connecting communities
  15. 16. Continuing the conversation
  16. 17. Monitoring the scene
  17. 18. Making connections
  18. 19. Active listening
  19. 20. And promoting the message
  20. 21. ANOTHER PERSONAL STORY <ul><li>....this one’s about work </li></ul>
  21. 22. Sharing content through a network of networks 3,386 followers 1,085 followers 988 followers
  22. 23. Amplifying the conversation
  23. 24. Wider reach 596 views 19 downloads Embedded on four different blogs
  24. 25. How we’re going to use social media Efficiency Exchange CoPs Blogging Twitter Yammer Social reporting Conversations Peer support Peer review Improvement and Efficiency
  25. 26. What we expect
  26. 27. Five steps to a social you
  27. 28. Carrots <ul><li>Help from a network of colleagues inside and outside IDeA </li></ul><ul><li>Better access to examples and consultancy techniques </li></ul><ul><li>Wider reach of practice </li></ul><ul><li>Enhanced profile </li></ul>Photo: John-Morgan on Flickr
  28. 29. Sticks <ul><li>Isolated OR tons of irrelevant emails </li></ul><ul><li>Good work goes nowhere...or takes forever to get anywhere </li></ul><ul><li>Knowledge withers </li></ul><ul><li>Unprepared for new ways of working </li></ul>Photo: Moresheth on Flickr
  29. 30. Find me <ul><li>Ingrid Koehler </li></ul><ul><li> </li></ul><ul><li>Policy and Performance Community of Practice: </li></ul><ul><li> </li></ul><ul><li> </li></ul><ul><li> </li></ul>