MDM Workshop Jayant Prabhu and Amit Kumar Jha, Wipro


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MDM Workshop Jayant Prabhu and Amit Kumar Jha, Wipro

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MDM Workshop Jayant Prabhu and Amit Kumar Jha, Wipro

  1. 1. MDM Workshop- Infovision 2011
  2. 2. Quiz time Meter Data Management Mobile Device Management Bank in Russia Rock Band in USA – Modern Digital Militia Hotel in Warsaw, Poland2 © 2011 Wipro Ltd - Confidential
  3. 3. What is Master Data Master Data: A consistent & uniform set of identifiers and attributes that describe the core entities of the enterprise & are used across multiple business processes - Gartner Object Master Product Data Material Asset Location Chart of Accounts Place Customer Supplier master Data Employee Party Master Data3 © 2011 Wipro Ltd - Confidential
  4. 4. What is Master Data Management Technology enabled discipline in which IT and business work together to ensure the uniformity, accuracy, stewardship, semantic consistency and accountability of the enterprise’s official , shared master data assets - Gartner "A system of business processes and technology components that ensures information about business objects, such as materials, products, employees, customers, suppliers, and assets, is current, consistent, and accurate wherever they are used inside or exchanged outside the enterprise.” AMR Research4 © 2011 Wipro Ltd - Confidential
  5. 5. Finding Success with MDM initiatives – Some best practices5 © 2011 Wipro Ltd - Confidential
  6. 6. 1 MDM Strategy: Business case with ROI 1. Revenue lift through new or enhanced Business Capabilities • X-Sell, -Sell, Self Service, Customer, Product Strategies • Channel Effectiveness 2. Operational Efficiency • Process Efficiencies (Cycle time reduction in NPI) • Cost reduction 3. Risk & Compliance • Regulatory requirements (LEI, FATCA, Sunshine Act) • Fraud detection6 © 2011 Wipro Ltd - Confidential © 2010 Wipro Ltd - Confidential
  7. 7. 1. MDM Strategy- Determining the start point &aligning priorities Business Applications Analytics Improved Business Processes Better quality of business Enabling growth & compliance decision making Seamless integration across Better reporting & analytics enterprise and cloud based applications EDW Enterprise Architecture Reduced effort of data Better consistency of integration information Lower cost of maintenance of Scalable architecture for better dimensional data agility7 © 2011 Wipro Ltd - Confidential © 2010 Wipro Ltd - Confidential
  8. 8. 2 Governance Process: Critical to Success • Participation from All Stakeholders – Pain Areas and Priorities of One LOB might not be shared by others – Incentive to participate not equal • Drive Business Involvement – A specific initiative run & driven by IT that needs Business QA – An add-on responsibility to an existing ‘resource’ • Management Buy-in – Tactical view of the effort instead of viewing as a ‘Continuous’ improvement initiative – Views as a diversion of Executive time • Overcoming the “Governance Block” – IT thinks Business should drive, Business sees no reason to – Inability to identify all the right stakeholders and setting the right Agenda for the councils8 © 2010 Wipro Ltd - Confidential 2011
  9. 9. 3 MDM Architecture- Key considerations Architecture Architecture drivers  Minimize disruptions constraints  Deliver quick-wins  Type of master data  Build a solid platform that  Appetite for change is extensible  Maturity of data mgmt processes Architecture options Assess the organization needs and finalize Build Vs Buy option Evaluate the products and architecture to be implemented Upgrade solutions incrementally from consolidation to centralization to lower disruption9 © 2011 Wipro Ltd - Confidential © 2010 Wipro Ltd - Confidential
  10. 10. 3. MDM Architecture: MDM Tool vendorlandscape: Evolving & Maturing Source: Gartner10 © 2011 Wipro Ltd - Confidential © 2010 Wipro Ltd - Confidential
  11. 11. 3.2 MDM Architecture: Implementation styles CRITERIA CONSOLIDATION HARMONIZATION CENTRALIZATION Data latencies High Medium Low Scope Enterprise Business unit Business process Organizational readiness for Low Medium High data governance Knowledge of current IM Low Medium High processes Aligned changes to source Not required Incremental Extensive systems Aligned changes to business Not required Incremental Extensive processes Overall IT landscape Dynamic Stable Stable Number of sources/entity High Medium Low11 © 2011 Wipro Ltd - Confidential © 2010 Wipro Ltd - Confidential
  12. 12. 4. MDM solution deployment Solution Deployment  Think “big” & start “Small”  Tie each implementation cycle to measurable business benefit  Do not boil the ocean  Do not under-estimate cost of data migration Rollouts • Build global templates – overlay local requirements • Adopt a “Roll-in” instead of a “Roll-out” strategy • Establish DQ baselines & measure improvements • Communicate, Communicate & Communicate12 © 2011 Wipro Ltd - Confidential © 2010 Wipro Ltd - Confidential
  13. 13. Thank You