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Presentation on the 10th International Symposium on Business Information Systems, Győr, Hungary
IT department of the Hungarian enterprises had to deal with several challenges in the last 5 years of the economic crisis: inevitable cost reduction, crisis solutions, limited IT development opportunities.
The Corvinus University of Budapest conducts a research since 2009 among IT conscious enterprises, analysing the change of IT budgets, applied crisis solutions, development areas, perceived role of IT, IT strategy, IT infrastructure and service management practice. Beside using survey results, the practice of selected enterprises was explored via case-study methodology, therefore research results are based on both quantitative and qualitative methods.
Research results indicate a patience waiting behaviour of the enterprise, and showing a hopeful attitude.
In the case of IT budgets, close to 40% of enterprises applied no change comparing to the last year’s budget, and additional 50% changed it only slightly, even increasing or decreasing the volume. As average, the size of IT budget is practically did not change. Comparing to the last 4 years, this is a first year, where no average decrease in IT budgets were found, although there is no sign of growth.
In this situation there is no need for exceptional crisis measures: decreasing salaries of IT employees or layoffs are far not so common as before. The goal of most widespread measures is to enhance internal effectiveness, including better business case development, more conscious financial analysis of IT projects, renegotiating supplier contracts and rationalising IT services.
The planning period of IT strategies did not change over the researched years: it is still around 3 years, while ~80% of the enterprises have formal IT strategy.
The most targeted development area is still related to IT operations, enhancing operational practice, among two-thirds of the enterprises. Mobility developments becase second and 45% of enterprises indicated plans on this area. Meanwhile enterprises plans fewer projects in other areas. Cloud-related developments dropped by almost 50% comparing to last year, and IT service management plans are also decreased to 26%