National E-Health Transition Authority
www.nehta.gov.au
1
Recallnet Healthcare
Traceability for Medical
Devices, Consumabl...
2 National E-Health Transition Authority
www.nehta.gov.au
eHealth Supply Chain Reform
1. Australian Healthcare Supply Chai...
3 National E-Health Transition Authority
www.nehta.gov.au
eHealth Supply Chain Reform
1. Lack of standardised product iden...
4 National E-Health Transition Authority
www.nehta.gov.au
eHealth Supply Chain Reform
eHealth Supply Chain Reform can deli...
5
National E-Health Transition Authority
www.nehta.gov.au
eHealth Supply Chain Reform
Solutions
1. Lack of standardised pr...
6 National E-Health Transition Authority
www.nehta.gov.au
What is Traceability?
NPC + Locatenet = Better Tracking and Reca...
7 National E-Health Transition Authority
www.nehta.gov.au
Traceability
Life of a Product.pdf
8 National E-Health Transition Authority
www.nehta.gov.au
Recallnet Healthcare
Project Need
• Product recalls have a large...
9 National E-Health Transition Authority
www.nehta.gov.au
Background
• Integral component of eHealth Supply Chain reform a...
10 National E-Health Transition Authority
www.nehta.gov.au
TGA and Healthcare Recallnet -
clarification
It is not a requir...
National E-Health Transition Authority
www.nehta.gov.au
Who is involved?
12 National E-Health Transition Authority
www.nehta.gov.au
Current Status
• NEHTA/GS1 assisting Jurisdictions with
• Imple...
13 National E-Health Transition Authority
www.nehta.gov.au
Onboarding Snapshot Report
• Jurisdictions
• VIC and QLD Live i...
14 National E-Health Transition Authority
www.nehta.gov.au
Results so far….
Recallnet Healthcare
Notification Type
Time No...
15 National E-Health Transition Authority
www.nehta.gov.au
Benefits
• Sponsors
• Real time electronic mass notification of...
16 National E-Health Transition Authority
www.nehta.gov.au
Supply Chain Nirvana
1
2
3
4
5
Patient
Identification
Medicatio...
17 National E-Health Transition Authority
www.nehta.gov.au
Contact and Questions
Supply Chain
www.nehta.gov.au/our-work/su...
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Ken Blaikie - National E-Health Transition Authority (NEHTA) - Streamlining Processes with Recallnet: Electronic Recall Notification Management Service

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Ken Blaikie delivered the presentation at the 2014 National Hospital Procurement Conference.

The 2014 National Hospital Procurement Conference explored a number of cost-saving measures in the hospital procurement ecosystem. Highlights included sessions on improving efficiency, savings and patient safety within Australian Hospitals.

For more information about the event, please visit: http://bit.ly/hosprocurement14

Published in: Leadership & Management
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Ken Blaikie - National E-Health Transition Authority (NEHTA) - Streamlining Processes with Recallnet: Electronic Recall Notification Management Service

  1. 1. National E-Health Transition Authority www.nehta.gov.au 1 Recallnet Healthcare Traceability for Medical Devices, Consumables and Pharmaceuticals National Hospital Procurement Conference 25 July 2014 Ken Blaikie Senior Consultant Supply Chain
  2. 2. 2 National E-Health Transition Authority www.nehta.gov.au eHealth Supply Chain Reform 1. Australian Healthcare Supply Chain Reforms 2. Traceability 3. Recallnet Healthcare • Background • Status Update • Onboarding • Evidence • Benefits Agenda
  3. 3. 3 National E-Health Transition Authority www.nehta.gov.au eHealth Supply Chain Reform 1. Lack of standardised product identification 2. Lack of standardised location identification 3. Multiple product data catalogues being maintained per hospital, per hospital network and per state Supply Chain Reform needed because: Poor supply chain costs the health system money: • Wrong product ordered/delivered • Wrong quantity/poor forecasting and inventory management Automating processes enables supplier and buyer organisations to: • Reduce redundant purchasing tasks • Improve inefficient work practices • Achieve greater accuracy in procurement and tendering
  4. 4. 4 National E-Health Transition Authority www.nehta.gov.au eHealth Supply Chain Reform eHealth Supply Chain Reform can deliver:  The right products, at  The right price, for  The right person, in  The right location, at  The right time Accurate Data is Critical
  5. 5. 5 National E-Health Transition Authority www.nehta.gov.au eHealth Supply Chain Reform Solutions 1. Lack of standardised product identification = GTIN 2. Lack of standardised location identification = GLN 3. Multiple product data catalogues being maintained per hospital, per hospital network and per state = NPC 4. Inaccurate and inefficient procurement practice = eProcurement
  6. 6. 6 National E-Health Transition Authority www.nehta.gov.au What is Traceability? NPC + Locatenet = Better Tracking and Recalls 1. Use the GTIN to identify the Product 2. Use the GLN to identify its location 3. Enterprise Resource Systems provide the capability 4. eProcurement used to put product on shelf 5. Recallnet Healthcare used to pull product off shelf Traceability
  7. 7. 7 National E-Health Transition Authority www.nehta.gov.au Traceability Life of a Product.pdf
  8. 8. 8 National E-Health Transition Authority www.nehta.gov.au Recallnet Healthcare Project Need • Product recalls have a large impact on all involved • Product recalls are increasing • Opportunities exist to improve the product recall process through new technologies, data standards and a more streamlined process Project Mission To deliver an electronic product recall notification system in the Australian healthcare sector, through a phased approach, to improve the speed and accuracy of the therapeutic goods recall process with the aim of improving patient safety. NPC is key to standard data and a shared identifier across all parties GS1 Product Number (GTIN) and Location Number (GLN)
  9. 9. 9 National E-Health Transition Authority www.nehta.gov.au Background • Integral component of eHealth Supply Chain reform agenda • Standardised, industry-driven communication tool • Enables organisations to electronically view, share and report recall information • End to end, real-time product recall and withdrawal notification • Aligns with current URPTG and Jurisdictional process • Creates efficiencies and effectiveness in product recalls • Compliance increasingly asked for at tender • Best practice for clinical safety and quality Recallnet Healthcare
  10. 10. 10 National E-Health Transition Authority www.nehta.gov.au TGA and Healthcare Recallnet - clarification It is not a requirement for sponsors of therapeutic goods in Australia to join GS1 Recallnet Healthcare to undertake recall actions. GS1 Recallnet Healthcare provides sponsors with an alternative method for notifying the TGA of recall actions and communicating with customers who have been supplied defective products. The TGA has contributed to the development of GS1 Recallnet Healthcare through the provision of advice to GS1 Australia on the requirements and procedures outlined in the Uniform Recall Procedures for Therapeutic Goods (URPTG), which still apply. The TGA has agreed that a signed electronic copy of an approved recall letter can be distributed to customers through GS1 Recallnet Healthcare, subject to the ability to confirm receipt. www.tga.gov.au/newsroom/media-2013-gs1-recallnet-131203
  11. 11. National E-Health Transition Authority www.nehta.gov.au Who is involved?
  12. 12. 12 National E-Health Transition Authority www.nehta.gov.au Current Status • NEHTA/GS1 assisting Jurisdictions with • Implementation Planning and execution • Change Management and Training • Testing • Supplier communications • Industry Engagement Phase • Industry communication programs and Supplier implementations • Live Recalls started 1 April 2014 Recallnet Healthcare
  13. 13. 13 National E-Health Transition Authority www.nehta.gov.au Onboarding Snapshot Report • Jurisdictions • VIC and QLD Live in System • NSW, WA, SA, NT, ACT Planning, Implementing and Beta Testing • St Vincent's Health Group Implementing and Beta Testing • Suppliers • 46 Entities Subscribed to System • Regulators • TGA, ACCC, Health subscribed to System Recallnet Healthcare
  14. 14. 14 National E-Health Transition Authority www.nehta.gov.au Results so far…. Recallnet Healthcare Notification Type Time Notification published to receipients post TGA review Notification received by recipient Notification actioned by recipient End to End Duration (In Business Days) 1 Safety Alert (C) 17/04/2014 13:53 Immediate 53 mins 3 2 Recall (C) Class II 2/05/2014 12:07 Immediate 4 hrs 2 mins 9 3 Safety Alert (C) 6/05/2014 13:50 Immediate 2 hrs 14 mins 4 4 Recall (C) Class I 29/05/2014 15:22 Immediate 1 hr 6 mins 17 5 Safety Alert (M) 20/05/2014 12:12 Immediate N/A 10 6 Recall (C) Class I 12/05/2014 9:35 Immediate N/A 4 7 Recall (B) Class III 10/06/2014 15:29 Immediate N/A 20 8 Recall for Product Correction (A) Class I 20/05/2014 17:16 Immediate N/A 2 9 Recall (C) Class III 5/06/2014 17:01 Immediate 15 hrs 29 mins 7 10 Recall for Product Correction Class II 8/07/2014 14:25 Immediate N/A 6 11 Safety Alert (B) 7/07/2014 13:39 Immediate N/A 3 * Healthcare Recallnet Notification Statistics 9 July 2014
  15. 15. 15 National E-Health Transition Authority www.nehta.gov.au Benefits • Sponsors • Real time electronic mass notification of recalls and non-recall notices • Enables prompt action to remove affected products from the supply chain • Increased visibility of returned and corrected goods • System to system integration, removing data entry and administration time • Improved patient safety and quality of care for all Australians • Healthcare Providers • More accurate and timely information available to healthcare providers • Increased Recall information management via standardised reporting • Increased management visibility of recalls enabling more informed decision making and public comment • Nationwide implementation, standardising processes and procedures Recallnet Healthcare
  16. 16. 16 National E-Health Transition Authority www.nehta.gov.au Supply Chain Nirvana 1 2 3 4 5 Patient Identification Medication Identification Instrument Identification Medical Device Identification EMR and UDID Integration
  17. 17. 17 National E-Health Transition Authority www.nehta.gov.au Contact and Questions Supply Chain www.nehta.gov.au/our-work/supply-chain The latest in eHealth including registering for an eHealth record www.ehealth.gov.au Ken Blaikie Senior Consultant Supply Chain e-mail: ken.blaikie@nehta.gov.au Sign up for NEHTA’s Monthly Supply Chain Bulletin! Email supplychain@nehta.gov.au

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