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Tackling challenges with a
challenge: a 30 day online
staff training module to
enhance library support
for research-relate...
UCL Library Services
Biomedical and Health
Information Summer School
Examples of previous training offered:
• Literature s...
New and expanding areas in
research support
• Open Access requirements for REF2021
• Use of Research Publications Service
...
Challenge 1: breadth of content
• Open Access requirements for REF2021
• Use of Research Publications Service
• ORCID
• Re...
Challenge 2:
Reaching the relevant staff
• 18 UCL libraries
• 11 medical or health
• 8 joint UCL / NHS
• 300+ staff
• Exte...
Challenge 3: Engagement
• 2011 - 11½ Things: Web 2.0 for research
and clinical practice
• 2012 – 11½ More Things: Web 2.0 ...
Lessons learned from 11½ Things
• Activities were too time consuming
• Unrealistic to expect people to
complete 2 of these...
30 day exercise challenges
• Only a short time each day
• Clear and straightforward
• Same type of activity every day
• If...
30 day online maths challenge
• Video, practice and test
(approx. 10 minutes)
• Gamification of learning
• Intermediary aw...
30 Day Research Support
Challenge
• Each day: video and quiz in Moodle
• 30 working days (6 weeks)
• Needed to complete al...
Engagement
0
5
10
15
20
25
30
35
2011 (14.2%) 2012 (0%) 2013 (0%) 2014 (0%) 2016 (31%)
Numberofibrarystaff
Year
Number of ...
Engagement
0
5
10
15
20
25
30
35
40
45
50
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30...
Evaluation – quiz performance • Consistently high quiz scores
• Averages range from 82% to 97%
70
75
80
85
90
95
100
1 2 3...
Evaluation – Participant feedback
Useful and interesting Enjoyable and engaging For some, time was an issue
The 30 Day Res...
Innovation award
• 3rd prize goes to Angela Young of Royal Free London NHS
Foundation Trust for the “30 Day Research Suppo...
Future development
• Mini 30 day challenge for UCL Library
Services Summer School 2018
• Sharing with other institutions?
...
Questions?
Angela Young angela.young@ucl.ac.uk
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Tackling challenges with a challenge: a 30 day online staff training module to enhance library support for research-related information literacy skills - Young

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Tackling challenges with a challenge: a 30 day online staff training module to enhance library support for research-related information literacy skills - Young

  1. 1. Tackling challenges with a challenge: a 30 day online staff training module to enhance library support for research-related information literacy skills Angela Young Head of Library Skills angela.young@ucl.ac.uk 5 APRIL, 2018 UCL LIBRARY SERVICES
  2. 2. UCL Library Services Biomedical and Health Information Summer School Examples of previous training offered: • Literature searching skills • New library resources • Training the trainer: reference management software • Communications using social media • Mobile apps
  3. 3. New and expanding areas in research support • Open Access requirements for REF2021 • Use of Research Publications Service • ORCID • Research Data Management • Bibliometrics • Support for systematic reviews • Critical appraisal skills training
  4. 4. Challenge 1: breadth of content • Open Access requirements for REF2021 • Use of Research Publications Service • ORCID • Research Data Management • Bibliometrics • Support for systematic reviews • Critical appraisal skills training
  5. 5. Challenge 2: Reaching the relevant staff • 18 UCL libraries • 11 medical or health • 8 joint UCL / NHS • 300+ staff • Extensive opening hours • Varying staff working patterns
  6. 6. Challenge 3: Engagement • 2011 - 11½ Things: Web 2.0 for research and clinical practice • 2012 – 11½ More Things: Web 2.0 for collaboration • 2013 – 11½ Biomedical Mobile Things • 2014 - 11½ Literature Searching Things 0 5 10 15 20 25 30 2011 (14.2%) 2012 (0%) 2013 (0%) 2014 (0%) Numberoflibrarystaff Year Number of library staff registering and completing online training Registered Completed
  7. 7. Lessons learned from 11½ Things • Activities were too time consuming • Unrealistic to expect people to complete 2 of these activities every week for 6 weeks • Do not rely on results of activities to be shared in real time • People who took holiday couldn’t catch up • Lack of incentives
  8. 8. 30 day exercise challenges • Only a short time each day • Clear and straightforward • Same type of activity every day • If I missed a day I would catch up on a designated rest day
  9. 9. 30 day online maths challenge • Video, practice and test (approx. 10 minutes) • Gamification of learning • Intermediary awards – digital badge • Final prize - medal Vorderman, C. (2015). TheMathsFactor: Carol Vorderman's 30 Day Maths Challenge. Pearson Education. https://www.themathsfactor.com/the-30-day-challenge/.
  10. 10. 30 Day Research Support Challenge • Each day: video and quiz in Moodle • 30 working days (6 weeks) • Needed to complete all 30 days within the 6 week period • Intermediary awards – digital badge • Final prize – name engraved on virtual cup • Promotion – are you up for a challenge?
  11. 11. Engagement 0 5 10 15 20 25 30 35 2011 (14.2%) 2012 (0%) 2013 (0%) 2014 (0%) 2016 (31%) Numberofibrarystaff Year Number of library staff registering and completing online training Registered Completed • 29 people registered • 9 completed within 30 days = 31% • 13 completed within 42 days = 45% 0 20 40 60 80 100 120 1 2 3 4 5 6 7 8 9 101112131415161718192021222324252627282930 %completing Day % of respondents completing each day of the challenge
  12. 12. Engagement 0 5 10 15 20 25 30 35 40 45 50 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 Number of people viewing videos Within original 30 days Total no. of people viewing video
  13. 13. Evaluation – quiz performance • Consistently high quiz scores • Averages range from 82% to 97% 70 75 80 85 90 95 100 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 Averagequizscore(%) Day Average quiz scores
  14. 14. Evaluation – Participant feedback Useful and interesting Enjoyable and engaging For some, time was an issue The 30 Day Research Support Challenge is very useful and I have learnt a lot from the course. I do intend to get through it all as there is some useful info on the course, so hopefully it will be there for awhile I will return to the videos and exercises when time allows. It is an excellent resource, thank you. I will encourage my term-time colleagues to view them. It was interesting and informative. Many thanks for spending time to set up the 30 days challenge. It was a great way to engage us on the subjects that we support researchers in UCL. I’ve really been enjoying the 30 day challenge on Moodle It is a good way to refresh my knowledge and learn some important lessons. I am enjoying the challenge I am very much interested in the 30 Day Research Support Challenge and I am learning a lot from it I am thrilled to say I have completed today's task and achieved the highest possible score in the quiz.
  15. 15. Innovation award • 3rd prize goes to Angela Young of Royal Free London NHS Foundation Trust for the “30 Day Research Support Challenge”. Maria Grant commented: “Angela’s project draws on the current trends of fitness challenges and gamification to support library staff development in enhancing knowledge and understanding of research needs of clinical and academic library users. She highlights the continued availability of resources beyond the initial 30 days of training module and presents learning points for future developments.” See http://www.libraryservices.nhs.uk/forlibrarystaff/lqaf/innovations.html
  16. 16. Future development • Mini 30 day challenge for UCL Library Services Summer School 2018 • Sharing with other institutions? • Use as a model for online learning for users?
  17. 17. Questions? Angela Young angela.young@ucl.ac.uk

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