Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Scottish Government information literacy in the workplace - measuring impact. Foreman & Higginson

52 views

Published on

Presented at LILAC 2010

Published in: Education
  • Be the first to comment

  • Be the first to like this

Scottish Government information literacy in the workplace - measuring impact. Foreman & Higginson

  1. 1. Information Literacy in the workplace – measuring impact Jenny Foreman Morag Higgison March 2010
  2. 2. Why are we doing this? • SG ‘Working Smarter’ objective • SG Lifelong Learning Strategy • Information Literacy Strategy • Information Literacy Training • Need proof IL training worthwhile.
  3. 3. Information Literacy Training • Internet Skills in the Workplace • Web 2.0 Workshop • Web 2.0 for Policymakers • Information ‘one to ones’ • Google Treasure Hunt • Discover Web 2.0.
  4. 4. Measuring success & impact • Measure impact in a meaningful way • Advice from SG colleagues • Have behaviours changed after training? • Statistical data good but stories better?
  5. 5. Process • Collected ‘happy sheets’ • Individual telephone interviews • Sent follow-up short questionnaire • Advice from Analytical Services • Advice from Corporate Learning • Advice from library colleagues.
  6. 6. The Kirkpatrick model 1. Reaction – of the student 2. Learning – increase in skills 3. Behaviour – application 4. Results – effects and consequences.
  7. 7. Interview based research • A task – work specific • The benefit – what knowledge was gained? • The outcome – what behaviour changed?
  8. 8. Statistics Oct 09 –Mar 10 Internet Skills Web 2.0 Delegate nos. 63 73 Replies 38% 25% Average improvement 1.45 1.60 Mode improvement 1 2
  9. 9. Interview Results Internet Skills & Web 2.0 courses • Positive comments • Negative comments • Recommendations.
  10. 10. What have we learned? • Relevant and tailored to user • Needs constant revising • Varied delivery methods • Time consuming. Need resources.
  11. 11. What are we doing next? • Revising Information Literacy course materials • Organising ‘train the trainer’ event • Rethinking our evaluation process • Ongoing advice from SG colleagues.
  12. 12. Contact details • jenny.foreman@scotland.gsi.gov.uk • morag.higgison@scotland.gsi.gov.uk • http://sglibraryservices.wordpress.com • ‘Creating an information literate Scotland’ IDeA Community of Practice.

×