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Plugging the gap: Can online tutorials be more than just 24/7 support? - Fealey, Crookall, Smith & Taylor

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Presented at LILAC 2018

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Plugging the gap: Can online tutorials be more than just 24/7 support? - Fealey, Crookall, Smith & Taylor

  1. 1. Donna Crookall, Jackie Fealey, Pauline Smith and Nathalie Taylor Image Credit: LJMU
  2. 2. Plugging the gap…foundation blocks
  3. 3. The stats don’t lie…
  4. 4. But they don’t say it all... “quizzes and activities would be useful within the tutorials to test the students’ knowledge” “step by step timeline where you can click on each step” “tutorials would work better without sound” “tutorials would benefit with a little more colour”
  5. 5. Jumping the hurdles… • no VLE • all the tutorials needed rewriting in ONE year • no platform to host any tutorials • no knowledge of new software • no web pages • no allocated budget
  6. 6. Hey Ho Silver Lining!! • new software and hosting platform • better work processes • interactive and more visible tutorials • upskilling of library staff • new open access web pages • more control • better stats • developed relationships with other teams • no VLE • all the tutorials needed rewriting in ONE year • no platform to host any tutorials • no knowledge of new software • no web pages • no allocated budget
  7. 7. From the web to the classroom… “It was all interactive, clear understanding + the online tutorials were helpful” (1st year student) “Not just a lecture, you’re able to attempt everything yourself” (2nd year student)Image Credit: LJMU
  8. 8. “Very helpful and it has given me a head start on developing my skills” (1st year student) “Different learning styles catered for” (1st year student)
  9. 9. “The session was very helpful and I feel much more confident to use the library website and facilities” (International Student) From the web to the classroom…
  10. 10. From the web to the classroom… What did your find useful or interesting about the tutorial? “developed a better understanding of social media” “good examples” After completing this tutorial, how would you manage your digital footprint differently? “think twice before posting, especially sensitive or private content” “check privacy settings more often”
  11. 11. From the web to the classroom… Which features did you like within the tutorial?
  12. 12. Image Credit: LJMU
  13. 13. Our top tips… Image from: https://pixabay.com/en/student-typing-keyboard-text-woman-849822/ Funding Training Design Using the Tutorials
  14. 14. Over to you…Image from: https://pixabay.com/en/people-girls-women-students-2557399/

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