Watch, Listen, & Learn: Ethnographic Methods for Information Literacy Assessment |
Librarians’ Information Literacy Annual...
Watch, Listen, & Learn: Ethnographic Methods for Information Literacy Assessment |
Librarians’ Information Literacy Annual...
Watch, Listen, & Learn: Ethnographic Methods for Information Literacy Assessment |
Librarians’ Information Literacy Annual...
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Watch, listen & learn: ethnographic methods for information literacy assessment (worksheet) - Michael Courtney, Carrie Donovan & Catherine Minter

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Watch, listen & learn: ethnographic methods for information literacy assessment (worksheet) - Michael Courtney, Carrie Donovan & Catherine Minter

  1. 1. Watch, Listen, & Learn: Ethnographic Methods for Information Literacy Assessment | Librarians’ Information Literacy Annual Conference – April 23, 2014 Developing an Enquiry Question Group 1: library space planning Scenario: Librarians at a university library are noticing a decrease in statistics for the number of people visiting the library daily. Research Question: _____________________________________________________________________________________ __________________________________________________________________________________________________________ Group 2: digital user experience Scenario: The reference desk at a small university library is receiving unexpected and overwhelming numbers of questions about locating full-text journal articles. Research Question: _____________________________________________________________________________________ __________________________________________________________________________________________________________ Group 3: research process - cognitive Scenario: Librarians at a university library are being asked to provide multiple library instruction workshops for classes that require students to complete research assignments. Research Question: _____________________________________________________________________________________ __________________________________________________________________________________________________________ Group 4: research process - affective Scenario: The library’s online reference service receives more than 800 queries each day from student researchers, while they rarely ask questions at the Reference Desk in the library. Research Question: _____________________________________________________________________________________ __________________________________________________________________________________________________________ Group 5: impression of library/librarians Scenario: A survey of first-year students indicated that they did not use the library or the library’s resources for their assignments and classes. Research Question: _____________________________________________________________________________________ __________________________________________________________________________________________________________
  2. 2. Watch, Listen, & Learn: Ethnographic Methods for Information Literacy Assessment | Librarians’ Information Literacy Annual Conference – April 23, 2014 Ethnography in Library Instruction The information literacy topic that your method will address: Group 1. Search strategies (Boolean logic, identification of keywords, etc.) Group 2. Information organization (call numbers, accessing materials in the library/online, etc.) Group 3. Source evaluation (recognizing authorship, perspective, etc.) Group 4. Making sense of search results (identifying source type, quality, and potential use) Group 5. Documenting sources (tracking, organizing, and citing search findings) Your ethnographic method (pick one or invent your own): Group 1. Research process interviewing Group 2. Instructor-student observation Group 3. Student-student observation Group 4. Student research reflection Group 5. Cognitive mapping How will this method shape your instruction? As a: 1. Active Learning Technique 2. Formative assessment 3. Summative assessment 4. Other? How will you document the assessment info generated for your own instructional improvement? Who among your stakeholders will be interested in these results and how will you communicate them? Are there any potential barriers to using this method?
  3. 3. Watch, Listen, & Learn: Ethnographic Methods for Information Literacy Assessment | Librarians’ Information Literacy Annual Conference – April 23, 2014 Selected Bibliography Bateman, W. L. (1990). Open to question: the art of teaching and learning by inquiry. San Francisco: Jossey-Bass, 1990. Bedwell, L., & Banks, C. (2013). Seeing Through the Eyes of Students: Participant Observation in an Academic Library. Partnership: The Canadian Journal of Library & Information Practice & Research, 8(1), 1- 17. Bernard, H. (2011). Research methods in anthropology: qualitative and quantitative approaches. Lanham, MD: AltaMira Press. Bryant, J. J., Matthews, G. G., & Walton, G. G. (2009). Academic libraries and social and learning space: A case study of Loughborough university library, UK. Journal of Librarianship and Information Science, 41(1), 7-18. doi: 10.1177/0961000608099895 Duke, L. M., Asher, A. D. (2012). College Libraries and Student Culture: What We Now Know. ALA Editions. Gibbons, S. (2013). Techniques to understand the changing needs of library users. IFLA Journal, 39(2), 162- 167. Khoo, M., Rozaklis, L., & Hall, C. (2012). A survey of the use of ethnographic methods in the study of libraries and library users. Library & Information Science Research, 34(2), 82-91. Manuel, K., Beck, S., & Molloy, M. (2005). An ethnographic study of attitudes influencing faculty collaboration in library instruction. The Reference Librarian, (89-90), 139-161. Marshall, A., Burns, V., & Briden, J. (2007). Know Your Students: Rochester's Two-Year Ethnographic Study Reveals What Students Do on Campus and How the Library Fits In. Library Journal, 132(18), 26-29. Wakimoto, D. (2013). Ethnographic Methods are Becoming More Popular in LIS Research. Evidence Based Library & Information Practice, 8(1), 96-98. Michael Courtney & Carrie Donovan Indiana University Libraries Email: micourtn@indiana.edu / cdonovan@indiana.edu Twitter: @liboutreach / @carriedonovan

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