Successfully reported this slideshow.
Developing and delivering a
learning and teaching support offer
Academic Support Librarian (Learning and Teaching)
Drill Hall Library, Universities at Medway
Chapter One: The Threefold Library
• Three institutions: University of
Greenwich, University of Kent, Canterbury
Christ Church University.
• Local responsibility for services, staff,
support and “stuff”.
• Stock funded by each university.
• Shared governance.
• Academic programmes – some shared,
Programmes on campus
Faculty of Education
Faculty of Engineering
2 depts., 3 programmes
6 depts., 55 programmes
Faculty of Humanities
Faculty of Sciences
Faculty of Social
1 dept., 5 programmes
2 depts., 11 programmes
4 depts., 15 programmes
Faculty of Education
Faculty of Health and
2 depts., 12 programmes
5 depts., 20 programmes
Counting these is complex, so numbers are approximate…
Chapter Two: The Forging of the Offer
• A curriculum.
• A framework.
• A living document.
• An offer of help.
• A way in!
• National issues.
• Local priorities.
Context – the strategic
Quotes from institutional
strategies, local library
Aim – the preamble.
Setting the scene for
The offer – what we
can do. Including when
we (think we should) do
it, methods of doing so.
Notes – clarification.
Distance learners and
on-demand support.All things we already did!
Chapter Three: The Reforging(s)
• Strategy: more local, less institutional.
• More bullet points!
Keys to the kingdom
• What orientation is (and isn’t).
• Progressive, constructivist approach.
A “light touch”, designed to orient students to the library
building, introduce them to the basics and let them know
where they can come for help. At this stage, the students
generally do not want or need more detailed information
about library resources and services.
The basics – finding electronic information (as students
approach 1st/2nd assignment).
Developing skills progressively
throughout students’ university career.
Chapter Four: The Unveiling
– Directors of Learning and Teaching.
– Campus-level committees.
– Library reps.
– “Library friends”.
• Every which way:
– New staff.
– Information events.
– Casual conversations.
Chapter Five: The Document Lives
• Acceptance on the campus.
• Use by staff.
• Expectations for us!
• Delivering on the offer.
– Academic staff.
– Other professional services.
• Orientation – shift of focus.
• Integrated approach to other areas.
Chapter Six: The Story Continues
University of Greenwich offer.
• Based closely on Drill Hall offer.
• Incorporating a wider team (Academic Skills).
• Out for consultation…now!
And they all learned happily