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Community building in complex settings: exploration based on Swiss multi-library initiatives for gamifiers - Laure Mellifluo & Mathilde Panes

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Community building in complex
settings:
exploration based on Swiss multi-library
initiatives for gamifiers
Laure Mellifluo...

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Workshop programme
1. Icebreaker 5’
2. A short intro about IL in Switzerland + cheese jokes 15’
3. The « work » part of wo...

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Icebreaker: a chocolate matching game
1. Find someone who has the same
image as you
2. Try to find out which Swiss place o...

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Community building in complex settings: exploration based on Swiss multi-library initiatives for gamifiers - Laure Mellifluo & Mathilde Panes

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Presented at LILAC 2022

Presented at LILAC 2022

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Community building in complex settings: exploration based on Swiss multi-library initiatives for gamifiers - Laure Mellifluo & Mathilde Panes

  1. 1. Community building in complex settings: exploration based on Swiss multi-library initiatives for gamifiers Laure Mellifluo and Mathilde Panes AGIK LILAC Conference, Manchester – April 11th, 2022 AGIK
  2. 2. Workshop programme 1. Icebreaker 5’ 2. A short intro about IL in Switzerland + cheese jokes 15’ 3. The « work » part of workshop 30’ 4. Conclusion 10’ 2
  3. 3. Icebreaker: a chocolate matching game 1. Find someone who has the same image as you 2. Try to find out which Swiss place or symbol is represented 3. Eat the chocolate (optional) 3
  4. 4. Information literacy in Switzerland 1 association AGIK : Arbeitsgruppe Informationskompetenz an Schweizer Hochschulen 1 standard Swiss Standards for Information Literacy 4
  5. 5. Information literacy in Switzerland ~ 50 active members 2 yearly workshops 1 monthly online coffee (since 2022) French Swiss German 5
  6. 6. Information literacy in Switzerland 1 catalog to rule them all (almost) launched in Dec. 2020 6
  7. 7. Initiatives to enhance gamification 1 workshop: Learning by playing, 6.2.2020 Repository of IL games (Padlet): bit.ly/ikgamification Checklist "How to publish a game in Open Access": go.epfl.ch/OAG-fr 1 game jam for the swisscovery catalog, 7.9.2021 SwisscoveryCOLLECT SwissCluedovery SwisscoveryBLUFF 7
  8. 8. And now? • Input to work on common resources for IL teaching: games • Difficulties to maintain the collaboration and finalize the games • Aspiration to renew the experience around further projects within the community 8
  9. 9. Challenges • How to foster creativity and innovation in information literacy training for trainers and content creators? • How to ensure the existence of a safe space where differences among professionals are treasured? • How to enhance collaboration to produce common tools and resources across librarians and libraries? • How to plan for long term sustainability of communities and resources they created together? 9
  10. 10. Let’s melt our ideas together 10
  11. 11. Let’s melt our ideas together • 4 challenges to discuss within 25 minutes • Goal: identify key success factors for each challenge presented • Method: • In groups of 6 • 1 envelope = 1 challenge • In your group, read the challenge and write success factors on a blank sheet (5’) (round 1) • Insert your sheet in the envelope and forward your envelope to the next group 11
  12. 12. Let’s melt our ideas together (round 1) • In your group, read the challenge and write success factors on a blank sheet (5’) (round 1) • Insert your sheet in the envelope and forward your envelope to the next group 12
  13. 13. Let’s melt our ideas together (round 2) • Read your new challenge (but don’t open the envelope) and solve (5’) 13
  14. 14. Let’s melt our ideas together (round 3) • Read your new challenge (but don’t open the envelope) and solve (5’) 14
  15. 15. Let’s melt our ideas together (round 4) • Read your new challenge (but don’t open the envelope) and solve (5’) 15
  16. 16. Let’s melt our ideas together (round 5) • Last turn (round 5): • Open the envelope in your hand and read all the 4 contributions • Discuss the results within your group and try to classify the proposals according to the success factors that were defined in the first round. Put a sticker on the best proposal (5’) 16
  17. 17. Wrap-up Share the best proposal according to the success factors that you found in the envelope (4 x 2’) 1. How to foster creativity and innovation in information literacy training for trainers and content creators? 2. How to ensure the existence of a safe space where differences among professionals are treasured? 3. How to enhance collaboration to produce common tools and resources across librarians and libraries? 4. How to plan for long term sustainability of communities and resources they created together? 17
  18. 18. Results of the activity 18
  19. 19. How to foster creativity and innovation in information literacy training for trainers and content creators? Success factors: • Make time + space for brainstorming ideas • Transferability • Variety • Relevance • Engaging • Novelty • Diversity Best ideas: • Create a process / workshop that encourages people to think differently & embrace failure • Cross-disciplinary events to share different approaches 19 Other ideas: • Peer review • Selling the concept • Supportive and encouraging environment • "Yes" to ideas • Approach in a creative way : play, collage • Recognising and valuing different voices • Openness to failure • Managerial support / stakeholder from wider university • More time • Informal communities of practice • Create a safe space where different experiences & viewpoints are respected • Include opportunities for reflection • Encourage playful approaches to learning • Remove targets / KPIs etc.
  20. 20. How to ensure the existence of a safe space where differences among professionals are treasured? Success factors: • Everyone feels able to share their experiences / Nobody feels they are being forced to share • Differences are represented + celebrated (not tokenistic) • Reporting mechanism in place for if safe space is comprised • Everyone has contributed • People say afterwards they felt listened to / valued Best ideas: • Anonymity – privacy of group • Confidentiality • Freedom of expression • Allow reflective time • Setting clear expectations 20 Other ideas: • Agree on rule + values which are mutually accepted • Clear guidelines / code of conduct • Have neutral arbiters • Apply institutional values • Foster a culture of passion + respect • Culture that fosters a healthy debate • Give everyone a voice • According input across sectors • Respect opinions and challenging bias • Clear code of conduct • Allow time to express ideas clearly • Value others’ experiences
  21. 21. How to enhance collaboration to produce common tools and resources across librarians and libraries? Success factors: • Community of practice across professional sectors • Networking Best ideas: • Make it FUN ! • Find (the) a common need • Formalise + structure communications • Informal drop-ins 21 Other ideas: • Find common ground / problem • Interest from stakeholders • Identify benefits • Feedback • Consistent + regular messaging on different platforms • Communication guidelines
  22. 22. How to enhance collaboration to produce common tools and resources across librarians and libraries? Success factors: • Flexibility – easily adaptable • Ease of access – easy to explain + get into • Make it simple + concise • Structured communication Best ideas: • Shared space for resources to sit (one repository to rule them all !!!) • Recruit and train new members • Open Access 22 Other ideas: • Common standards • Version control • Future proof • Get some funding – institutional commitment • Make it part of someone’s JO • Ensure it is truly collaborative – range of stakeholders • Development of a community around it, so there is constant refreshing of ideas and effort • Promotion to keep awareness high
  23. 23. Thank you! 23
  24. 24. Credits Slide 3: Mellifluo, Laure, Swiss chocolates, 2022,CC0 Slides 4+5+8: Marjanovic, Petar, Logo for theWikipedia Portal Switzerland, 2007, CC BY-SA 2.5Generic Slide 5: Mupfel80, Pain aliments cuire miche de pain, 2015, Pixabay License; 2204574, Pain baguette boulanger, 2017, Pixabay License; Furfur, Results of the popular initiative against the building of new minarets in Switzerland on November 29, 2009, 2009, Public Domain Slide 6: screenshot of Heinz Becker, SLSP AG,Welcome to swisscovery, 2021,All rights reserved Slide 7: Mellifluo, Laure, SwisscoveryCOLLECT, 2022,CCO; Mellifluo, Laure, SwisscoveryBLUFF, 2022,CC0;ORGIS, Rahel, Swisscluedovery, 2022,CC0 Slide 10: Mellifluo, Laure, Fondue, 2022,CCO This presentation is licensed under Licence CC BY-SA 4.0 International, Mellifluo, Laure & Panes, Mathilde, 2022 24
  25. 25. Laure Mellifluo Coordinator for public services and user training University of Geneva, Switzerland Email: laure.mellifluo@unige.ch Mathilde Panes Training and information service manager University of Lausanne, Switzerland Email: mathilde.panes@bcu.unil.ch Twitter: @railyards 25

Editor's Notes




  • Hello everyone and welcome to this session! My name is Mathilde Panes and I am co-presenting with my colleague Laure Mellifluo. Both of us are service managers in academic libraries in the french-speaking part of Switzerland. Today, we are representing a professionnal association we are part of: AGIK, which is a working group for information literacy in higher education. We are very pleased to be here!

  • In short, the program today will be divided in four parts: after the icebreaker, we will discuss the context our case of community building.
    Then you will be asked to work for the interactive part of the workshop: you will be asked to provide solution to common challenges regardint the sustainbility of communities of practices. This will lead to a short wrap up, at the end of the session.

  • Everyone has a chocolate with a different view of Switzerland
    Now you can stand up and find a colleague or colleagues who have the same view as you
    Together try to guess which part of Switzerland is represented. Have you ever been there?

  • Information Literacy in swiss academic libraries takes many shapes, but there is only one association whose main interest is information literacy. The association was born in 2011, at the end of a project to write the swiss information literacy standards. As in many projects, once it the funding is gone, it is hard to maintain, but so far, there has always been sufficient dedicated librarians for it to survive.

  • Results of the popular initiative against the building of new minarets in Switzerland on November 29, 2009

    After more than 10 years, the association is still steady, at a reasonable scale. We have about 50 active members throughout Switzerland who regularly attend our workshops.

    Which is kind of a “miracle” if you look at it.
    Without diving into a sociological approach, let’s say that there are enough differences to separate us. For instance, the language we speak, some of our customs: here you have the example of favoured bread. And also the way citizen vote. Those culture differences also influence the way we work, so language is not only the issue to make things work.

    More recently, we launched «online coffee meeting», once a month, for any member of the association to chime in and share. It’s still too early to measure how succesful it is, but let’s hope it fosters a sense of community.
  • Despite all our differences, we have succeeded in bringing together almost all the academic libraries in Switzerland around a single catalogue.
    Now we only have one big national network for academic libraries, called Swiss Library Service Platform.
    Most Swiss users use the same catalogue to search (with different views).
    And for us, it was an additional opportunity to share the content of our training courses.
  • With AGIK, we quickly decided to organise events to pool our strengths on training around this new catalogue. The objective was to take advantage of this opportunity to create a new emulation within the association and to set up collaborations for concrete projects.
    But before that, we had already organised a workshop on gamification which was quite successful, with about 30 participants. The input was given by the committee of the association, but the members were enthusiastic about doing something concrete.
    As a result of this workshop, we had 2 outputs, as a basis to go forward…

    So the idea of organizing a game jam to develop a game together was there, but we had to postpone it for a few months because of the pandemic and finally we met again in September 2021 for a full day game jam. The aim of this game jam was to create one or more game prototypes for the training courses around swisscovery. It was moderated by the committee of the association, for about 20 members.

    MPA
    In short, the output of the day was three game prototypes !
    SwisscoveryCollect is a game that is similar to Happy families. Players need to get the cards that match the search they need to do to complete the game.
    The second prototype, SwissCluedovery, is a kind of escape game in a box game: where students need to find the trail another student who disappeared, using the catalog to find parts of a puzzle.
    Finally, SwisscoveryBLUFF is a simple « Cheat » game, where participants need to estimate the amount of results a specific search will yield.
  • MPA

  • LM

    From our experience, we identified 4 challenges. Even if these challenges have arisen in our community, with its particularities, we think that they are universal challenges that can concern any type of community around information literacy training, whatever its size.
  • LM

    We have therefore prepared an activity to allow us to put together our ideas to overcome these challenges.
  • LM

    Each group received an envelope with a challenge written on it and a sheet to write sucess factors linked to this challenge.
    Success factors are critera that we will use at the end of the activity to assess the proposals you will make to meet the challenges.
  • LM
  • MPA
  • MPA

    Attention au temps ! Passer ce tour si le temps est trop juste !
  • LM
  • MPA
  • MPA
  • MPA
  • MPA
  • MPA
  • LM

    Thank you very much for your participation. We are going to read over all the ideas that were put forward during this workshop and we will publish an updated version of our slides with the results of this brainstorming via the LILAC website.

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