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Boyle - Creative Problem Clinics: information literacy triage


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Boyle - Creative Problem Clinics: information literacy triage

  1. 1. Problem ClinicInformation Literacy TriageSusan BoyleUCD LibraryLILAC 2011
  2. 2. Type relevant Irishlanguage Unit Name intothis text box in Title Master.Type relevant Englishlanguage Unit Name intothis text box in Title Master.LIBNewsFLASHWIDESPREAD OUTBREAKSTUDENT CONFUSION(High expectations) x (Gaps in understanding)students+ boredom =NLimited time with studentsN = Current Confusion
  3. 3. Symptoms include…© Susan Boyle 2010Google eyedProject PanicBlurred vision recognisingquality informationStudents feeling overwhelmedby informationStudents gethallucinations of failure
  4. 4. The Problem ClinicWhat is it?Active LearningQuestions, AnswersPractice sessionWhy do we need it?To restore clarityTo help studentsTo promote the Library© Susan Boyle 2010Image Source
  5. 5. The Problem Clinics treatGooglitisConfusionResource phobias© Susan Boyle 2010Wikipedia dependencyResistance to databasesProject anxiety disordersLibrary Disorientation
  6. 6. © Susan Boyle 2010The Problem ClinicInformation Literacy Triage• Take histories• Note core symptoms• Diagnose Key problems• Decide on treatment• Treat as appropriateFull IL RecoveryImage source:
  7. 7. © Susan Boyle 2010Information Literacy Triagein practiceWhat IL problemsor issues are youhaving?Animation Erica Grainger
  8. 8. © Susan Boyle 2010Animation Erica GraingerI can’t getfull textaccessI can’t findthe journal IwantI’m gettingtoo manyirrelevantresultsI don’tunderstandsearchtechniquesWhatdatabaseshould Ibe using?
  9. 9. © Susan Boyle 2010Diagnose Priority Symptoms• Finding a Journal• Limiting searches• Off campus accessTreat with a• Demonstration• Exercise/Tutorial• Game
  10. 10. Treat with a demonstration / exerciseLimits© Susan Boyle 2010
  11. 11. Treat with a Game –Matching pairs© Susan Boyle 2010SNAP!PhraseSearchingUsed to search for two ormore words together in adocumentExample “clinical skills”This will retrieve results withclinical skills as a concept.
  12. 12. Image source: with a Game – Stepping Stones© Susan Boyle 2010
  13. 13. Delivering Problem ClinicsProblemClinicStudentsConfusionLibrarian1 pa.√0√04/02/11Susan BoyleDosage1 problem clinic per year(voluntary)InstructionsTake 1 problem clinicafter a traditional ILsessionBest ResultsUse Stop, startcontinue Reflect© Susan Boyle 2010
  14. 14. Preparing Problem ClinicsReviewtraditionalIL sessionLearningObjectiveChecklistBrainstormfor sessionideasPrepareSessionTreatmentsDo aNeedsAnalysisInformation LiteracyWellbeing© Susan Boyle 2010
  15. 15. Image Source : should leaveclinics with a goodimpression of theLibraryDelivering Problem Clinics© Susan Boyle 2010Engage thestudent braincreativelyListenactivelyNotesymptomsraisedTreat ILproblems with avariety oftreatments
  16. 16. © Susan Boyle 2010Adverse Reactions to Problem ClinicsVery few contra indications!Ability to tickall the learningobjectiveboxesStudents arenot alwaysaware of theirweaknessesPreparing forthe unknown inadvanceAbility to tickall the learningobjective boxesPreparing forthe unknown inadvanceStudents are notalways aware oftheir weaknesses
  17. 17. Benefits of the Problem Clinictriage approach for Students© Susan Boyle 2010See notes for Image sourcesStudentscan voicetheir ILconcernsStudents getto fill inmissinggapsTheyencouragestudentsatisfactionTheyencouragestudentengagementStudentsleave withready madeanswersThe sessionis tailoredto theirneeds
  18. 18. Benefits of the Problem Clinictriage approach for Librarians© Susan Boyle 2010See notes for Image sourcesProblemclinics arean effectivetool forlibrariansThey helplibrarians toidentifygaps in ILknowledgeA great way totreat criticalcommonsymptoms inone strikeThey are aneffectiveuse of timewithstudentsThey reducemonotonyand infuseIL withinnovationThey addnew skillsto theLibrarian’sportfolio
  19. 19. Problem Clinic Testimonials“It was good to be able tovoice your own personalproblems. Make sureeveryone else gets to go”“Keep runningthese sessions”“She asked us what wewould like to learn firstso all of the sessionwas very useful”© Susan Boyle 2010StudentStudentStudent• •• •• •
  20. 20. © Susan Boyle 2010(Fulfill expectations) x (creative tailored learning)students+ Games =NEffective use of Librarian’s timeN = Creative Problem ClinicsSolution
  21. 21. © Susan Boyle 2010(Fulfill expectations) x (creative tailored learning)students+ Games =NEffective use of Librarian’s timeN = Creative Problem ClinicsSolutionI dreamed a dream of ..Problem ClinicsWant to know more?E-mail me at Susan.Boyle@ucd.ieReferencesBoyle, Susan (2009) Scanning,Tailoring and promoting informationliteracy support– another string tothe liaisonlibrarian’s bow. Sconul Focus. (46)p.71-76.Boyle, Susan (2009) Poster.Exploring and extending informationliteracy support with nursing andmidwifery students: EAHILworkshop, 2-5 June2009, Dublin, Ireland. Journal ofEAHIL, 5, 18-21.Thanks for listening!