Creating student-centred employability resources at City University Library - Diane Bell, Alex Asman, Samantha Halford & Catherine Radbourne
employability resources at City
University London Library
Diane Bell, Research Librarian
Alex Asman, Subject Librarian (Arts)
City University London
Library Employability Group
Research best practice and develop
Library Services support for employability.
Embed employability in information
Create employability support materials.
Build a small, current careers collection.
Produce a report and recommendations
for our Library Leadership Team.
Diversity at City
• We are located in Central London and focused on Business
and professional courses such as Law and Health. There are
also courses on Psychology, Journalism, Music & Creative
• The University specialises in education, research and
enterprise for business and the professions and we are ranked
10th in the UK for graduate-level jobs and 12th for graduate
• Approx 16,500 students (35% at postgraduate level), 47% are
international students from 150 countries & our staff are from
• Create student-centred employability resources informed by
experience- based design (as used in the NHS) and case
studies to enhance services.
• To use the experiences, narratives and ideas of participants.
• Development of collections, library guides and workshops as
part of our IL programme.
• Provide organic, evolving rather than static resources.
• Survey on Survey Monkey sent to some selected students &
via Departmental Administrators (Law & Social Sciences &
• Follow up qualitative interviews with some respondents.
• Asked for feedback & ‘crowdsourced’ content on our new
Employability Library guide in terms of the design, content
and suggested resources.
IL: how can Library Services help? Library resources used
0 20 40 60 80 100
Study skills packages 36% Signposting other departments 53%
Workshops 59% Online employability guide 77%
Online resources 89%
Databases 25% Books 19%
Journals 19% Training 19%
Online guides 19%
Case study 1: Research student
Profile: Research student, self-employed, lived and worked
abroad, motivated by employability, social media and apps.
• Our Employability library guide is “a rich resource that should
be shared and heavily promoted”.
• Use social media page to promote apps such Feedly.
• Develop communities on LinkedIn, Mendeley for discussions.
• Offer Current awareness workshops as part of IL programme.
• Employability should be embedded in everything.
Case study 2: Masters student
Profile: International student with some previous
workplace experience, intends to work in libraries abroad.
• Library is an important source of information.
• Provide information in print, online and in IL workshops.
• Increase collaboration between Careers, Library etc.
• Use academics to disseminate information on employability.
• Produce step by step guides eg. on using RSS feeds.
• International careers resources are a challenge for us.
Case study 3: Undergraduate student
Profile: Third year undergraduate, previously worked in retail,
has used websites for Careers and has self-taught soft skills.
• Employability is having a range of qualifications and
• Students require soft skills: flexibility, drive, confidence,
• Promote library online resources, online guide.
• Offer workshops on researching employers and job searching
IL workshops for staff and students
• Closer working relationships with other departments
is a great outcome for us.
• Personal narratives & case studies are interesting but
are more difficult to use than quantitative data.
• Feedback on the Library guide was very useful.
• Strong IL skills can assist job searching.
• If the University had defined graduate attributes/
skills these could be mapped to an IL programme.
Thank you for listening:
any questions or discussion points?
• Employability guide: http://libguides.city.ac.uk/employability
• Workshop booking website: http://libcal.city.ac.uk