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Creating student-centred employability resources at City University Library - Diane Bell, Alex Asman, Samantha Halford & Catherine Radbourne


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Presented at LILAC 2015

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Creating student-centred employability resources at City University Library - Diane Bell, Alex Asman, Samantha Halford & Catherine Radbourne

  1. 1. Creating student-centred employability resources at City University London Library Diane Bell, Research Librarian Alex Asman, Subject Librarian (Arts) City University London
  2. 2. Library Employability Group Research best practice and develop Library Services support for employability. Embed employability in information literacy provision. Create employability support materials. Build a small, current careers collection. Produce a report and recommendations for our Library Leadership Team.
  3. 3. Diversity at City • We are located in Central London and focused on Business and professional courses such as Law and Health. There are also courses on Psychology, Journalism, Music & Creative Writing etc. • The University specialises in education, research and enterprise for business and the professions and we are ranked 10th in the UK for graduate-level jobs and 12th for graduate starting salaries. • Approx 16,500 students (35% at postgraduate level), 47% are international students from 150 countries & our staff are from 50 countries.
  4. 4. Approach • Create student-centred employability resources informed by experience- based design (as used in the NHS) and case studies to enhance services. • To use the experiences, narratives and ideas of participants. • Development of collections, library guides and workshops as part of our IL programme. • Provide organic, evolving rather than static resources.
  5. 5. Engagement methods • Survey on Survey Monkey sent to some selected students & via Departmental Administrators (Law & Social Sciences & Business). • Follow up qualitative interviews with some respondents. • Asked for feedback & ‘crowdsourced’ content on our new Employability Library guide in terms of the design, content and suggested resources.
  6. 6. Survey respondents Departmental responsibility Student 53% Researcher 17.5% Academic 6% Admin/ Library staff 17.5% Self employed 12% Private sector 6% Careers 65% Student Services 48% Library Services 30% Academic Departments 48% All university departments 58%
  7. 7. IL: how can Library Services help? Library resources used 89 77 59 53 36 0 20 40 60 80 100 1 2 Study skills packages 36% Signposting other departments 53% Workshops 59% Online employability guide 77% Online resources 89% Databases 25% Books 19% Journals 19% Training 19% Online guides 19%
  8. 8. Case study 1: Research student Profile: Research student, self-employed, lived and worked abroad, motivated by employability, social media and apps. Key findings: • Our Employability library guide is “a rich resource that should be shared and heavily promoted”. • Use social media page to promote apps such Feedly. • Develop communities on LinkedIn, Mendeley for discussions. • Offer Current awareness workshops as part of IL programme. • Employability should be embedded in everything.
  9. 9. Case study 2: Masters student Profile: International student with some previous workplace experience, intends to work in libraries abroad. Key findings: • Library is an important source of information. • Provide information in print, online and in IL workshops. • Increase collaboration between Careers, Library etc. • Use academics to disseminate information on employability. • Produce step by step guides eg. on using RSS feeds. • International careers resources are a challenge for us.
  10. 10. Case study 3: Undergraduate student Profile: Third year undergraduate, previously worked in retail, has used websites for Careers and has self-taught soft skills. Key findings: • Employability is having a range of qualifications and experience. • Students require soft skills: flexibility, drive, confidence, teamworking, enthusiasm. • Promote library online resources, online guide. • Offer workshops on researching employers and job searching resources.
  11. 11. IL workshops for staff and students
  12. 12. Our Employability LibGuide
  13. 13. Conclusion • Closer working relationships with other departments is a great outcome for us. • Personal narratives & case studies are interesting but are more difficult to use than quantitative data. • Feedback on the Library guide was very useful. • Strong IL skills can assist job searching. • If the University had defined graduate attributes/ skills these could be mapped to an IL programme.
  14. 14. Thank you for listening: any questions or discussion points? • Employability guide: • Workshop booking website: @dianelouisebell