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Basic database search training for NHS library assistants - Barnard & Pawley

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Presented at LILAC 2018

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Basic database search training for NHS library assistants - Barnard & Pawley

  1. 1. Basic database search training for NHS library assistants Katie Barnard Clinical Librarian, North Bristol NHS Trust Jessica Pawley Librarian, Taunton and Somerset NHS Trust
  2. 2. HDAS queries from library users 2017 National Training Needs Analysis: Library assistants ranked healthcare database searching as their top training need Career aspirations Regional approach (South of England) led by... Katie Barnard Clinical Librarian North Bristol NHS Trust Jessica Pawley Librarian Taunton and Somerset NHS Foundation Trust
  3. 3. Paper outline  Our approach to addressing this training need  Use of webinar (WebEx)  Training evaluation  Future directions
  4. 4. Our aim Target audience: library assistants based in South of England region Library assistant learning aim: Know how to carry out a simple search using the NICE Healthcare Databases Advanced Search (HDAS) platform Wider strategic aim: support the information literacy needs of NHS staff
  5. 5. Training medium: WebEx  WebEx = Video conferencing software that allows screen sharing, chat, and large numbers of attendees  Health Education England (HEE) South WebEx account  Free (to us)  No travel time or expenses  Good functionality
  6. 6. WebEx (Cisco). Image from TechnologyAdvice.com. Source: https://technologyadvice.com/blog/information-technology/skype-alternatives/
  7. 7. Session content  The coverage of the different databases  The main HDAS search functions  How to construct a simple search strategy  Where to go for further guidance Q: Library staff use of social media
  8. 8. Evaluation 1. Initial feedback • Questionnaire – 1 week after training session • Library Assistants Away Day (South of England) 2. Longer term impact • Questionnaire – 3 months after training session
  9. 9. Level 4: Results Level 3: Behaviour Level 2: learning Level 1: Reaction Kirkpatrick training evaluation model 1) Participants find the training engaging and relevant to their jobs 2) Participants acquire the intended knowledge and skills 3) Participants apply what they learned when they are back on the job 4) Targeted outcomes occur as a result of the training Kirkpatrick Partners. 2017. New World Kirkpatrick Model. [ONLINE] Available at: https://www.kirkpatrickpartners.com/Our-Philosophy/The-New-World-Kirkpatrick-Model
  10. 10. Initial feedback “It was useful as a first dip into the world of HDAS” “The overall ‘tour’ of the interface [was useful]” “Found it useful as an all-round introduction to HDAS” 7% 13% 21% 6% 53% 67% 57% 47% 60% 47% 20% 22% 40% 40% Overall rating for the training session The use of WebEx to deliver the training The level of audience participation The pace of the session The content of the session Data from 15 questionnaire responses
  11. 11. What was most useful? 1) The coverage of the different databases “Explanation of the different databases” “The advice that searching each database separately can be more effective” 2) How to construct a simple search strategy “Step by step sample search” “Construction [of] a search strategy” 3) The main HDAS search functions “The section on adding limits to a search strategy” “Learning about setting up alerts from the searches” Data from 15 questionnaire responses 4) Where to go for further guidance “video for help”
  12. 12. Self-assessed learning Data from 15 questionnaire responses Before After Content of the databases Basic (53%) Good (53%) Using HDAS functions Basic (60%) Good (53%) Constructing a simple search strategy Basic (47%) Good (53%) Knowledge of additional HDAS support resources Basic (73%) Good (67%)
  13. 13. How was WebEx?
  14. 14.  Screen sharing  Easy communication  Large groups  Technical issues  Limited interaction  More suited to demos
  15. 15. 3 months later Library assistants using their HDAS training... ...if no librarians are around "Batgirl vs. Robin (258/365)" by JD Hancock, used under CC BY 2.0
  16. 16. Katie Barnard @katiebarnard23 Katie.Barnard@nbt.nhs.uk Any questions?

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