InfoBeans Outsourcing FAQ


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This presentation tries to answer some basic questions about outsourcing with a specific focus on how InfoBeans creates the differentiation in outsourcing engagements. Software outsourcing engagements are complex, but there are things that InfoBeans does that makes life easier for everyone. This presentation presents some of those thoughts that InfoBeans practices.

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InfoBeans Outsourcing FAQ

  1. 1. Outsourcing FAQs Get your questions to outsourcing answered here
  2. 2. Agenda <ul><li>Purpose of this presentation </li></ul><ul><li>The questions (and their answers) </li></ul><ul><li><< Agenda </li></ul>06/07/09
  3. 3. Why this presentation? <ul><li>Many executives have questions related to outsourcing and the impact of outsourcing and/or offshoring </li></ul><ul><li>There are quite a few unknowns in their minds </li></ul><ul><li>Not knowing causes fear </li></ul><ul><li>This presentation is to </li></ul><ul><ul><li>Bust the myths </li></ul></ul><ul><ul><li>Dispel the fears and </li></ul></ul><ul><ul><li>Answer the questions </li></ul></ul><ul><li><< Presentation purpose </li></ul>06/07/09
  4. 4. Why should I not go with larger name brand companies? <ul><li>Fair question. </li></ul><ul><li>You want the team that you are working with to pay full attention to you, don’t you? Larger name brand companies are more concerned about their brands and the top 20 clients, we are more concerned about you. </li></ul><ul><li>For many larger companies, the smaller projects are just training grounds for their employees. You don’t want your mission critical project to be a training ground for others, do you? </li></ul><ul><li>We will make sure that you get the kind of involvement that you expect for the investment that you make. Every member of our team, from the CEO to the very bottom is available anytime to take care of your concerns. It would be difficult to get that from a large name brand company, wouldn’t it? </li></ul><ul><li><< Outsourcing FAQs </li></ul>06/07/09
  5. 5. What will happen to my IP? <ul><li>We are as concerned, if not more, as you are about your IP. We understand what importance your IP carries </li></ul><ul><li>Rest assured we employ all tools at our disposal to take care of your IP. We agree to signing NDAs and other agreements to make sure that your IP that is most important to you, stays yours. </li></ul><ul><li>We will be happy to engage with you to find out what makes you most comfortable with your IP. </li></ul><ul><li><< Outsourcing FAQs </li></ul>06/07/09
  6. 6. Does your team speak English? <ul><li>Yes. </li></ul><ul><li>Each member of our team speaks, understands and writes fluent English. </li></ul><ul><li>English is the language of instruction and increasingly everyday communication in India. Most are taught English as their primary language since grade 1 of school. All technical education is in English. </li></ul><ul><li>You might be interested in knowing that India has the largest circulation of an English daily in the world – The Times of India. </li></ul><ul><li><< Outsourcing FAQs </li></ul>06/07/09
  7. 7. Will I or my team have to stay awake all night to speak to the team? <ul><li>Of course not. </li></ul><ul><li>We know you have a life out of work. We find overlapping times that is convenient to you to speak to the team daily. </li></ul><ul><li>When there are situations where you have to involve your team on an important meeting during your day time, our team will be available at that time to attend that call. </li></ul><ul><li>We will do all we can to accommodate our timings to yours. </li></ul><ul><li><< Outsourcing FAQs </li></ul>06/07/09
  8. 8. What if there is an urgent issue in the middle of the day in the US and the team in India is not available? <ul><li>We are conscious of this possibility. </li></ul><ul><li>That is why there will always be a US based person willing to assist you in such situations. If need be we can contact someone from the team in India to resolve critical situations. </li></ul><ul><li>We will do all we can to enable your business run smoothly. </li></ul><ul><li><< Outsourcing FAQs </li></ul>06/07/09
  9. 9. Can someone be available in the US on short notice to work with me? <ul><li>Yes. </li></ul><ul><li>We can have someone from the team come to the US to work with you onsite if the situation demands. </li></ul><ul><li>Most of our team members have long term business visas to the US. </li></ul><ul><li><< Outsourcing FAQs </li></ul>06/07/09
  10. 10. Is it inconvenient and expensive to call India? <ul><li>Not at all. </li></ul><ul><li>Rates to India are about 5 cents a minute. But we don’t want you to spend even that much. We have multiple VoIP lines with US numbers set up in all our offices. That enables you to call India without incurring long distance charges. </li></ul><ul><li>And you have tools like Skype and Gtalk to help you eliminate communication costs. </li></ul><ul><li><< Outsourcing FAQs </li></ul>06/07/09
  11. 11. Will I have to pay in Indian currency? <ul><li>No. </li></ul><ul><li>You can pay in US dollars. You can either send us a check to our US office or just do a simple wire transfer. </li></ul><ul><li><< Outsourcing FAQs </li></ul>06/07/09
  12. 12. Will the developers be working on other projects along with mine? <ul><li>No. </li></ul><ul><li>If a developer is assigned to you, he/she will be fully devoted to your project full time. Unless, you specifically want to, we do not have a policy of putting in part time resources as that naturally creates a priority conflict that we want to avoid. </li></ul><ul><li><< Outsourcing FAQs </li></ul>06/07/09
  13. 13. I have more questions <ul><li>Sure. </li></ul><ul><li>We are here to answer your questions. </li></ul><ul><li>Please feel free to call us toll free 888 4INFOBEANS, or email us at [email_address] and we will be happy to assist in any way we can. </li></ul><ul><li>We look forward to hearing from you! </li></ul><ul><li><< Outsourcing FAQs </li></ul>06/07/09
  14. 14. Contact information <ul><li>Siddharth Sethi </li></ul><ul><li>Cell - +1 925 858 8870 </li></ul><ul><li>Email – [email_address] </li></ul><ul><li>Web – </li></ul><ul><li>Blog – </li></ul><ul><li>LinkedIn profile - </li></ul><ul><li>Address – 2410 Camino Ramon, Suite 288, San Ramon, CA 94583 </li></ul><ul><li><< Next steps </li></ul>06/07/09