InfoAxon Oss Case Studies


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  • InfoAxon Oss Case Studies

    1. 1. [InfoAxon OSS Success Stories]
    2. 2. Customer Showcase InfoAxon Technologies Limited Confidential InfoAxon Technologies Limited Confidential Domain Clients Telecom & Mobility BFSI Public Sector & E-govt. IT Services Others (E-Learning, Manufacturing, Medical)
    3. 3. Key Success Stories InfoAxon Technologies Limited Confidential <ul><li>Benefits </li></ul><ul><li>Stable SOA Framework based on best of the breed OSS technologies </li></ul><ul><li>Faster Turnaround times for new application development </li></ul><ul><li>Reduced development costs. Easy to maintain. </li></ul><ul><li>Vendor Independence. Freedom for HDFC to pursue their own IT Roadmap. </li></ul>Need A unified Framework to manage disparate non-banking (surround ) banking applications and to rapidly develop new ones . . Solution InfoAxon developed a Service Oriented Architecture (SOA) Framework integrating best of the breed OSS components / framework for different SOA layers. The SOA framework deployed at HDFC Data Center now serves as a default stack on which new applications are built and existing one are migrated. Also migrated existing surround applications like HNW etc. on IA OSS SOA stack HDFC Bank- Banking Surround System
    4. 4. Key Success Stories InfoAxon Technologies Limited Confidential InfoAxon OSS Solution Highlights <ul><li>Service Oriented Architecture (SOA) Framework; Integration of best of the breed OSS components / framework for SOA layers </li></ul><ul><ul><li>Presentation Layer : Liefray Portal; XSLT </li></ul></ul><ul><ul><li>Middleware : Jboss Portal; jBPM, </li></ul></ul><ul><ul><li>Service Bus : Apache Service Mix </li></ul></ul><ul><ul><li>Web Services : </li></ul></ul><ul><ul><li>OS : Red Hat Enterprise Linux </li></ul></ul><ul><li>Migration of Surround Applications on IA OSS SOA Framework </li></ul><ul><ul><li>Identification of common services across various applications (> 300 odd applications) </li></ul></ul><ul><ul><li>HNW </li></ul></ul><ul><ul><li>Employee Workflow </li></ul></ul>HDFC Bank- OSS Solution Highlights…..contd.
    5. 5. InfoAxon Technologies Limited Confidential
    6. 6. Key Success Stories InfoAxon Technologies Limited Confidential Indian Air Force (IAF) Enterprise Content Management Solution <ul><li>Benefits </li></ul><ul><li>Standardized IAF Content creation, management and publishing Processes </li></ul><ul><li>Customized search led to fast searching of local as well as external content </li></ul><ul><li>Led to non-duplication of content across branches. Eliminated non-standard processes. </li></ul>Need IAF has huge amount of content most of which exists in local directorate branches databases or desktops which makes it difficult to search and share content. They required a Knowledge Repository and a system to manage their content to be published on directorates/branches intranets and to make entire content searchable. Solution InfoAxon implemented its Java based Open Source ECM framework ‘DEEKSHA’ integrated with Open Source Frameworks such as ‘NUTCH’ for Search and ‘Dspace’ for Digital Library to store high volume digital content to cater to IAF requirements. The solution also implemented a Workflow based Content Lifecycle leading to version controlled content getting published on directorates/branches intranets.
    7. 7. Key Success Stories InfoAxon Technologies Limited Confidential InfoAxon OSS Solution Highlights <ul><li>Enhanced InfoAxon OSS ECM Framework (DEEKSHA) to: </li></ul><ul><ul><li>enable workflow based content lifecycle management (from creation to publishing) </li></ul></ul><ul><ul><li>multiple sub-site s (60 sub sites) creation of directorates and branches managed by same ECM Solution </li></ul></ul><ul><ul><li>creation of new content types for IAF </li></ul></ul><ul><ul><li>Creation of Information hierarchy and taxonomy </li></ul></ul><ul><li>Integration of DEEKSHA with Open Source Search Framework (NUTCH) based on LUCENE search engine to Search Content within the Content Repository as well as external content </li></ul><ul><li>Integration with Open Source Digital Library Framework (DSpace) to manage huge volume of digital content such as scanned documents, images, media files etc. </li></ul><ul><li>Deployed on IAF Data Center on IA Solution Stack: </li></ul><ul><ul><li>Red Hat Enterprise Linux 5 </li></ul></ul><ul><ul><li>Oracle 10g </li></ul></ul><ul><ul><li>Tomcat </li></ul></ul>Indian Air Force (IAF) Enterprise Content Management Solution…contd.
    8. 8. InfoAxon Technologies Limited Confidential
    9. 9. Key Success Stories InfoAxon Technologies Limited Confidential Yes Bank – Collaborative Customer Relationship Management <ul><li>Benefits </li></ul><ul><li>Standardized Sales and Help Desk Processes </li></ul><ul><li>Improvement in Leads to Sales Closure cycle </li></ul><ul><li>Response Help Desk. Fast and effective resolution of Customer Queries </li></ul><ul><li>Improvement in customer satisfaction </li></ul>Need Integrated Customer Relationship Management system to automate the complete customer acquisition and servicing lifecycle. Solution InfoAxon enhanced a leading Open Source CRM framework based on Java J2EE to automate Yes Bank Customer Acquisition and Customer Service processes starting from Lead to Closer of Sales and then customer servicing .
    10. 10. Key Success Stories InfoAxon Technologies Limited Confidential InfoAxon OSS Solution Highlights <ul><li>Integrated with core banking solution iFLEX to share customer/prospects data </li></ul><ul><li>Majorly enhanced the Help Desk Module(Customer Servicing) to include: </li></ul><ul><ul><ul><li>Trouble Tickets associated with Escalation Workflow & Action Plan </li></ul></ul></ul><ul><ul><ul><li>Audit Trail </li></ul></ul></ul><ul><li>Customization of Leads, Pipeline and Accounts Module as per Yes Bank Customer Acquisition and Sales Closure Processes. </li></ul><ul><li>Implemented Rapid Back-Up scripts for Jboss back up and CRM data back-up </li></ul><ul><li>Deployed on Yes Bank Data Center on IA Solution Stack : </li></ul><ul><ul><li>Red Hat Application Stack Premium (RHEL 5, Jboss, PostgreSQL) </li></ul></ul><ul><ul><li>Production Server Security Hardened with </li></ul></ul>Yes Bank – Collaborative Customer Relationship Management….contd.
    11. 11. InfoAxon Technologies Limited Confidential
    12. 12. InfoAxon Technologies Limited Confidential
    13. 13. Key Success Stories InfoAxon Technologies Limited Confidential UNDP – Intranet Open Source CMS Development & Maintenance <ul><li>Benefits </li></ul><ul><li>Cost reduction </li></ul><ul><li>Faster Turnaround and resolution time; IA acting as UNDP extended IT Team </li></ul><ul><li>Freeing up of UNDP resources to focus on innovation </li></ul>Need Development and enhancement of UNDP Themes and XSLT layer as the UNDP intranet is enhanced to new version of UNDP CMS. Solution InfoAxon provided an Offshore Solution Maintenance and Support desk (s) to manage the Open Source CMS Bugs and Enhancements posted by UNDP Product Development teams
    14. 14. InfoAxon Technologies Limited Confidential
    15. 15. Key Success Stories InfoAxon Technologies Limited Confidential ‘ Choice Based Lettings System’- Software Product on Professional Open Source Stack <ul><li>Benefits </li></ul><ul><li>Highly cost effective and robust CBL service used by thousands of government council users. </li></ul><ul><li>Development, Support and Enhancement through Indian Offshore centre. Cost and Turnaround efficiencies </li></ul><ul><li>Offered a great business value leading to further adoption </li></ul>Need Provide a ‘Service’ to Local Authorities and Housing Associations in UK to enable home seekers transparently bid for housing properties based on their social status. Solution InfoAxon developed a flexible, extensible and high performance oriented bidding service ‘Choice Based Lettings (CBL)’ based on Open Source components/frameworks / technologies. Hosted on Professional Open Source stack with Linux, Apache, JBoss and Oracle Layers. Hybrid Onsite/Offshore model for delivery.
    16. 16. Key Success Stories InfoAxon Technologies Limited Confidential InfoAxon Technologies Limited Confidential ‘ Choice Based Lettings System’- Software Product on Professional Open Source Stack….contd . <ul><li>High Performance Transaction Oriented Bidding Engine </li></ul><ul><li>Optimized Database Connection Pooling & Resource Management </li></ul><ul><li>ORM Architecture </li></ul><ul><li>Smart Database loader components </li></ul><ul><li>Hosted on IA Stack: </li></ul><ul><ul><li>RHEL 4 AS </li></ul></ul><ul><ul><li>RHEL Application Platform (Jboss, Hibernate, Seam) </li></ul></ul><ul><ul><li>Oracle being migrated to Open Source EnterpiseDB PostgreSQL database </li></ul></ul>InfoAxon OSS Solution Highlights Performance Benchmark Details No. Registered Users Upward of 500,000 users No. Of Hits Upward of 3 million Transactions / Bids per minute Upward of 1000 transactions/bids No. Of Concurrent Users Upward of 2000 users
    17. 17. InfoAxon Technologies Limited Confidential
    18. 18. Key Success Stories InfoAxon Technologies Limited Confidential Castrol Bike Zones – Business Intelligence <ul><li>Benefits </li></ul><ul><li>Real Time View of the KPIs </li></ul><ul><li>Helps in Proactive Decision Making </li></ul><ul><li>Corrective Actions before it becomes too late </li></ul>Need Castrol Bike Zone required Intelligent Analysis and Reporting of data to understand whether they are on track to achieve the Forecast and the Key Performance Indicators. (KPI) Solution <ul><li>InfoAxon’s Professional Open Source Business Intelligence Suite comprising of : </li></ul><ul><li>Reporting I OLAP Analysis I Dashboards I ETL I Slice & Dice of Data </li></ul><ul><li>The Dashboards being implemented give Senior Management Real Time Status of their Key Business Performance Indicators with Drill Down facility </li></ul>
    19. 19. Setting parameters for KPIs
    20. 20. Metrics view of overall performance
    21. 21. Drill downs to various levels
    22. 22. Key Success Stories InfoAxon Technologies Limited Confidential APLAWS+ Open Source Formbuilder Enhancements <ul><li>Benefits </li></ul><ul><li>Cost Reduction </li></ul><ul><li>Greatly Enhanced Performance Due to Revised Technology Environment </li></ul><ul><li>Greater System Integration Capability </li></ul>Need APLAWS+ is an Open Source Web Content Management Product for UK Local Authorities. London Borough of CAMDEN required enhancements to the core Product components to ensure the uptake of the Product among Local Authorities Solution InfoAxon was responsible for Product Development and Offshore Product customisation. Changes to the APLAWS+ Product were incorporated in future releases. Agile and Iterative development methodologies were used
    23. 23. Key Success Stories InfoAxon Technologies Limited Confidential London Borough of CAMDEN Internet Portal <ul><li>Benefits </li></ul><ul><li>Better XSLT Design for future development </li></ul><ul><li>Improved Accessibility of the CAMDEN portal </li></ul>Need CAMDEN required complete redesign of the XSLT layer to make future development and maintenance easier. The new redesigned layer also needed to be XHTML strict compliant Solution The entire XSLT layer was redesigned with a new modular structure; URL based style sheet resolver pattern was introduced. Redesigned XSLT enhanced for Strict Validation
    24. 24. InfoAxon Technologies Limited Confidential
    25. 25. Key Success Stories InfoAxon Technologies Limited Confidential InfoAxon Corporate Portal <ul><li>Benefits </li></ul><ul><li>Always Updated & Consistent Content. </li></ul><ul><li>Sub-Portal managed through same CMS </li></ul><ul><li>Knowledge Repository for InfoAxon content. </li></ul>Need InfoAxon being a global outsourced product engineering company, needed to present its content in a structured & consistent form to convey the right messages to its audiences. It required a professional CMS to manage on the fly content and design changes. Also it needed to manage its sub-portals efficiently and pave way for Knowledge Management. Solution APLAWS+ CMS was implemented to manage the InfoAxon’s corporate and open source sub-portal. Integrated with PostgreSQL database at the backend it also served as Knowledge Repository for InfoAxon entire content.
    26. 26. InfoAxon Technologies Limited Confidential
    27. 27. InfoAxon Technologies Limited Confidential
    28. 28. About Us <ul><li>Established in 2001; Global presence with offices in UK & India </li></ul><ul><li>Specialist Solutions Engineering firm providing Enterprise Business Solutions with deep expertise in: </li></ul><ul><ul><li>Combining business and technical expertise to deliver creative solutions to business challenges </li></ul></ul><ul><ul><li>Open Source , Open Standards, Open Frameworks, Open Stacks </li></ul></ul><ul><ul><li>Agile & Iterative development </li></ul></ul><ul><li>Core Business : </li></ul><ul><ul><li>Custom Solutions Development using ‘Open Standards , Open Source Frameworks’ based approach </li></ul></ul><ul><ul><li>Professional Open Source Packaged Solution Implementation </li></ul></ul><ul><li>Expertise in providing business solutions in key focus area of: </li></ul><ul><ul><li>Business Intelligence (BI) </li></ul></ul><ul><ul><li>Customer Relationship Management (CRM) </li></ul></ul><ul><ul><li>Enterprise Content Management (ECM) </li></ul></ul><ul><li>Delivered high performance business solutions in domains such as Banking, Telecom, Public Sector , E-Business and Manufacturing. </li></ul><ul><li>Growing Customer Base of 30+ Customers world wide </li></ul><ul><li>70+ employees in UK and India ; Expansion to 100+ employees in 2008 </li></ul><ul><li>Solutions Engineering Labs in Electronic City, Noida (India); few others planned in India </li></ul>
    29. 29. Our Service Portfolio <ul><ul><li>Solution Lifecycle Support & Maintenance </li></ul></ul><ul><ul><li>Configuration Management </li></ul></ul><ul><ul><li>Bug Fixing </li></ul></ul><ul><ul><li>Updates and Release Management </li></ul></ul>Support & Maintenance
    30. 30. Our Solutions Portfolio Solutions
    31. 31. InfoAxon Group InfoAxon Technologies Limited Confidential <ul><li>Onsite IT Consulting </li></ul><ul><li>Project Management </li></ul><ul><li>Account Management </li></ul>InfoAxon Technologies UK InfoAxon Technologies (India) <ul><li>Offshore Product Engineering </li></ul><ul><li>Support & Maintenance </li></ul>
    32. 32. Technology Spectrum InfoAxon Technologies Limited Confidential Technologies Microsoft.NET Java J2EE/ Open Source <ul><li>Microsoft.NET Expertise </li></ul><ul><li>Languages: C-Sharp ; ASP.NET ; ADO.NET ; VB.NET </li></ul><ul><li>Databases: MS SQL Server ; Oracle ; MySQL </li></ul><ul><li>Application & Web Servers : IIS, Application Center, Apache on Windows </li></ul><ul><li>Frameworks: Microsoft.NET Design patterns, Log4Net, NANT, NUNIT </li></ul><ul><li>Java/J2EE Professional Open Source </li></ul><ul><li>Java/J2EE and Professional Open Source Competencies </li></ul><ul><li>Languages/IDEs and Platforms: Java, J2EE, J2ME, PHP, Eclipse IDE, IBM Web Sphere </li></ul><ul><li>Databases: MySQL, Postgres, Oracle </li></ul><ul><li>Application & Web Servers: JBoss, Tomcat, Resin, Apache </li></ul><ul><li>Frameworks: Red hat CCM Framework (WAF), Log4net, JUNIT </li></ul><ul><li>Professional Open Source CMS: APLAWS, Byline, Mambo, Magnolia, and OpenCMS </li></ul>
    33. 33. Our Infrastructure <ul><li>More than 5000 sq.ft. of dedicated space </li></ul><ul><li>State of the art IT infrastructure with high speed connectivity & servers </li></ul><ul><li>40+ IT professional engaged in global and domestic projects </li></ul><ul><li>Expansion Space for 100+ personnel </li></ul><ul><li>Well defined Project Management, Software Engineering & Testing Processes. </li></ul>InfoAxon Technologies Limited Confidential
    34. 34. InfoAxon Technologies Limited Confidential Check us Out at http://w w w For more information about us, contact us at [email_address] INDIA InfoAxon Technologies Limited H-189, Sector 63, Noida 201 309 India Tel : +91 11 51634005 TeleFax : +91 11 51634008 UK InfoAxon Technologies UK Limited Building A, Trinity Court Wokingham Road Bracknell, Berkshire RG42 1PL United Kingdom Tel: +44 1344 668048 Fax: +44 1344 668148 DDI: +44 1344 668458