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SHUT UP AND
LISTEN.
IN A WORLD OF INCESSANT TALKERY,
THE BUZZ CAN MASK THE REAL DEAL.
November 2, 2010   Presented by Espresso. All Content Private & Confidential   2
SO YOU WANNA
GO VIRAL.
SO YOU WANNA
INFLUENCE THE
INFLUENCERS.
SO YOU WANNA
GET A BAZILLION
FOLLOWERS.
WELL,
LISTEN UP.
November 2, 2010   Presented by Espresso. All Content Private & Confidential   7
WANTING TO
GO VIRAL
IS EQUIVALENT TO
WANTING TO
TARGET EVERYONE.
YOU NEED
LESS INFLUENCE
BY KLOUT,
MORE INFLUENCE
BY CLOUD.
VOLUME
ISN’T AN
END GOAL.
WHAT YOU
DO WITH IT
IS.
SO.
November 2, 2010   Presented by Espresso. All Content Private & Confidential   12
NO MATTER
WHO
YOU’RE
TALKING TO...
THE DEGREE TO WHICH PEOPLE SHARE
YOUR STUFF BOILS DOWN TO ONE
SIMPLE QUESTION:
THE DEGREE TO WHICH PEOPLE SHARE
YOUR STUFF BOILS DOWN TO ONE
SIMPLE QUESTION:	




DOES THE BENEFIT
OF SHARING
OUTWEIGH
THE RISK?
WELL?
DOES IT?
SOCIAL MEDIA MARKETING
           =
f(CONTENT, COMMUNITY)
THE BENEFITS
ENABLING
INDIVIDUAL DRIVES

+
ENABLING
SOCIAL CAPITAL
THE RISKS
ENABLING
THE RETWEET

+
ENABLING THE
AMATEUR MARKETER
THE QUALITY WENT FROM
HBO TO INFOMERCIAL.
THE MOTIVATIONS
ARE MIXED UP.
THE VALUE OF THE
IMPRESSION HAS
DECLINED.
THE RISKS ARE
EXCEEDING THE
BENEFITS.
BOTH SIDES ARE
RESPONSIBLE TO
FIX THIS DEAL.
SO.
INFLUENCE CAN
BE ENGINEERED.
THE PROBLEM WITH [THIS] IS
THE MORE YOU FALSELY RATE,
THE LESS VALUABLE THE
MARKETPLACE BECOMES.
- Duncan Watts, Principal Research Scientist, Yahoo Labs
November 2, 2010   Presented by Espresso. All Content Private & Confidential   29
OKAY.
LISTEN.
IF YOU WANT
YOUR CONTENT
TO SPREAD TO
THE RIGHT PEOPLE…
AND YOU WANT
TO DRIVE
CLOUDS OF
INFLUENCE…
AND YOU WANT
THE BENEFIT
OF SHARING TO
OUTWEIGH THE RISK…
AND YOU DON’T
WANT TO DEVALUE
THE CHANNEL OVER
THE LONG TERM.
IT’S NOT
ABOUT ANY
OF THIS.
November 2, 2010   Presented by Espresso. All Content Private & Confidential   39
IT’S
ABOUT
THIS:
1
THINK
LONG
TERM.
2
DEVELOP
QUALITY
CONTENT.
3
DESIGN FOR
SHARE-ABILITY.
4
INITIATE
EN MASSE.
5
LISTEN AND REFINE.
LISTEN AND REFINE.
LISTEN AND REFINE.
LISTEN AND REFINE.
LISTEN AND REFINE.
LISTEN AND REFINE.
November 2, 2010   Presented by Espresso. All Content Private & Confidential   46
BUZZ.
Infiltrate Now!
www.brandinfiltration.com
Hi, we’re Espresso.
We’re an organization that firmly believes it’s time to stop wasting precious marketing
dollars creating ads that people ignore, and focus instead on creating fully integrated
experiences that infiltrate all channels to drive sales. We’re super-committed to
doing it in the most [cost-]effective way possible – while never losing sight of our
relentless pursuit of being Amazing at Life™.




STAY IN TOUCH,
WHY DON’T YOU?

TORONTO
Jacquelyn Cyr, CEO + Owner
416 620 6773
jacquelyn@brandinfiltration.com

BOSTON
Marta Kagan, Managing Director, US
617 477 5811
marta@brandinfiltration.com

THE STATS
Founded: 1996
Staff: 31
Key clients:
Callaway, Carlsberg, City of Toronto,
eBay, Koodo, Samsung, Pearson

                                                                                          brandinfiltration.com

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