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Water resource management_Brune Poirson (Veolia India)_2013


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An overview of the existing condition in the country and Veolia Water's experience in India .

Published in: Environment
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Water resource management_Brune Poirson (Veolia India)_2013

  1. 1. Water ResourceManagementVeolia Water’sexperience in IndiaBrune Poirson – CSR & Sustainability – Veolia Water IndiaWater.org19th of February 2013
  2. 2. Urban Water supply in India: Overview (1) Rapid urbanization Population361 million in 1951 to Per capita availability of 1.2 billion today water decreased 5.177 m³/year in 1951 to 1.654 m³/year in 2007 Depleting water resources India has 16% of the global Average annual population, but has Large scale extraction of ground water precipitation received only 4% of water widening gap between 4000 km³/year resources the demand (830 mgd) and supply (650 mgd) Total annual Total annual of water renewable water withdrawals resources 17.2 km³/year 1.897 km³/year
  3. 3. Urban Water supply in India: Overview (2)India’s water supply networks facilities are far from optimum• In terms of connectivity, quality, efficiency, or equity• Only 32% of India’s population receives treated waterWater supply in urban areas is inadequate• 30% of households do not have access to water in their premises• 18.6% do not have access to any form of sanitation facilitiesInadequate water supply in cities leads to overcharging andexploitation of the urban poor, who end up paying more than therich per unit of waterThe infrastructure and maintenance of the pipelines is also very poor• Average value for non-revenue water reached about 40% in 2008-09
  4. 4. Urban water supply in India: current situation Per capita production vs. hours of supply in various prominent cities Precapita productin Vs Hours of supply in various prominent Cities Per capita production vs. hours of supply in various prominent cities 350 30per capita production (lpcd) hours supplied (Hr./day) 300 25 250 20 200 15 150 10 100 50 5 - 0 New Bangalo Hydera Ahmeda Chandig Mumbai Chennai Kolkotta Paris Shangai England Delhi re bad bad arh per capita production (lpcd) 179 241 117 193 151 203 170 319 173 175 200 supply hours (hr./day) 2 4 2 8 4 1.5 2 12 24 24 24 per capita production (lpcd) supply hours (hr./day)
  5. 5. Increased focus on water supply & urbanizationGoI has launched ambitious policies• Jawaharlal Nehru National Urban Renewal Mission (JnNURM) Aims at creating ‘economically productive, efficient, equitable and responsive Cities’ by a strategy of upgrading the social and economic infrastructure in cities and the provision of basic services.• Urban Infrastructure Development Scheme for Small and Medium Town (UIDSSMT) Aims at improving infrastructural facilities and help create durable public assets, quality oriented services in cities & towns, enhancing public-private- partnership in infrastructural development and promoting planned integrated development of towns and cities.• Investments through JnNURM have been predominantly for basic services like water supply and sewerage  64% of total investments• JnNURM and UIDSSMT schemes fund up to 70% of the project costsPrivate participation can help bridging the capacity gap• Technical, financial or managerial
  6. 6. Typical issues facing water utilities in IndiaLack of “accountability” (absence of water flow measurement)Poor preventive maintenance & neglect of underground assetsHigh unaccounted-for-water results in waste of water and electricityAbsence of commercial approach for cost recoveryMunicipal water utilities need support from professional water operatorsNeed to focus on customer servicesProper stand pipe policy for the slum areas
  7. 7. Sustainable Solutions for Municipal Water Utilities in IndiaUnaccounted-for-water and leakage reductionContinuous un-interrupted water supplyAsset management planningEconomic, institutional and financial reformsCreate community awareness on water issues through educationImplementation of consumer oriented customer policySocial policy for the under-privileged
  8. 8. Veolia Water India: Key figuresProvide 24/7 and safe water for allWon India’s first PPP contract of theintegrated management of an entire’scity water service (Nagpur)Serve 3.5 million peopleWork in India, Bangladesh and Sri LankaDesign, Build and Operate drinking watertreatment plants and wastewatertreatment plantsRun continuous water supply pilotprojects across India Revenue 2010 – 2011 470 Millions INR
  9. 9. Providing safe & sustainable water for allContinuous water supply at full pressureBetter quality water with no contaminationensuring public healthReduction in water lossesBetter accountabilityBetter service to all consumers; revolutionizesservice to the poorEnsures sustainability of system by convertingcoping costs into resources“Water for all and 24/7 supplies with focus on safety, equity, and reliability”
  10. 10. Nagpur Full City ProjectOperated by Orange City Water (OCW)a JV between Veolia Water India &Vishvaraj Environment Ltd. (VEL)24/7 safe water supply for all25 years Operation & Maintenance2.7 million inhabitantsAfter five years:• 100% of the city• 24/7 safe drinking water supply for all• Five WTP: 730 MLD• Around 140 liters of water/person/day NAGPUR• 2,500 km of pipelines• 350,000 water connections• Modern and accessible customer services
  11. 11. Our work in Karnataka5 demo-zones: Hubli-Dharwad, Belgaum, Gulbarga• Objective: to demonstrate feasibility of 24/7 continuous water supply for all• Creation of five customers service centers• Implementation of volumetric tariff• Special slum tariff policyBijapur• Performance contract: two years of construction, three years of operation and maintenance• 67,000 people will be served, incl. 2,300 in slumsIndian Institute of Science, Bangalore• 3-year O&M contract of water supply and sewage treatment KARNATAKA• 8,000 people served throughout the campusIlkal• Performance contract: 1.5 years of construction/rehabilitation, 4 years O&M• 9,000 households will be served (including 30% slum population)
  12. 12. Veolia Water India’s work in slumsSlum population served:• In Karnataka – more than 52,000 people• In Nagpur – almost 1 million people (in 446 slums)Commitment to increase the amount ofwater availability per person per dayDedicated customer services
  13. 13. Innovating to create shared valueRe-conceiving the intersection between society and corporateperformanceMeeting the needs to the poorestExcelling in the ‘ACCESS’ approach• Adapting our services by applying acceptable pricing policies and redesigning customer services• Capitalizing on the assets in place by making assets more efficient and focusing on continuous water supply• Creating innovate solutions by designing new means of accessing water for those who still do not have an individual connection• Evaluating & anticipating the impact of our work: Research work with ESSEC Business School (Research Centre)• Speaking to the users & raising awareness to explain good practices in water use• Strengthening dialogue with public authorities and other stakeholders