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19467689 indian-medical-tourism


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19467689 indian-medical-tourism

  1. 1. INDIAN MEDICAL TOURISM PRESENTED BY: Prakash Sharma PG-I-011 PGDM 3 rd Sem.
  2. 2. Medical Tourism “ A multibillion dollar industry” “ India a International medical tourisms hub” “ One of the hottest sectors in India” (Public Health Foundation of India) Joint Replacement Surgery Dental Surgery Heath Tourism is to provide World Class Health treatment at competitive affordable prices”.
  3. 3. Concept of Medical Value Tourism <ul><li>Is it a new concept ? - No </li></ul><ul><li>Dates back > thousands of years. </li></ul><ul><li>Greek pilgrims travelled in Saronic Gulf called Epidauria, sanctuary of the healing god Asclepius </li></ul><ul><li>Yes. Marketing of Medical Value Tourism is </li></ul><ul><li>relatively new concept. </li></ul>
  4. 4. <ul><li>Economics of tourism </li></ul><ul><li>Tourism third largest net earner of foreign </li></ul><ul><li>exchange </li></ul><ul><li>India’s share in International Tourist arrival – 2005 - 0.34 percent </li></ul><ul><li>2008 - 0.49 percent – total 3.92 million </li></ul><ul><li>The World Travel Tourism Council - “India as one of the foremost growth centre in the world in coming yrs”. </li></ul>Travel & Tourism sector creates more jobs per million rupees of investment plan, than any other sector of the economy.
  5. 5. Can we have similar Map for Medical Tourism for India ?
  6. 6. <ul><li>India has world class corporate hospitals and excellent treatment Centre's in the world. </li></ul><ul><li>Hospital infrastructure & technology on par with USA, UK & other European countries </li></ul><ul><li>No waiting period </li></ul><ul><li>Success rate – India -- 98.7% </li></ul><ul><li> -- US – 97.5% </li></ul><ul><li>Immediate attention / treatment / surgery </li></ul><ul><li>Best Nursing Care with compassion </li></ul><ul><li>Language no barrier – English speaking staff </li></ul><ul><li>Low cost (1/10 th ), high quality, affordable best healthcare </li></ul>
  7. 7. Apollo Hospital Hyderabad Max Hospital Delhi Fortis Hospital, Delhi Jaslok Hospital, Mumbai Breach Candy Hospital Wokhardt Hospital Bangalore Growth of International Standard Hospitals
  8. 8. Macro Economics of Medical Tourism
  9. 9. <ul><li>Confederation of Indian Industry (C II) sponsored Mc Kinsey & Co. study.–“Healthcare in India : The Road Ahead” report:- </li></ul><ul><ul><li>1.3 million medical tourists visit Asia / year </li></ul></ul><ul><ul><li>Nos. of US patients seeking cheaper care abroad - grew to 7,10,000 / year </li></ul></ul><ul><ul><li>Over 1, 50000 medical tourists travelled to India in 2002 bringing in earnings of $ 300 million. </li></ul></ul><ul><ul><li>2006-07 > 3,00000 </li></ul></ul>
  10. 10. <ul><li>The size of Indian Medical Tourism sector estimated in 2002 to be min 1,00000 to 1,50,000 foreign patients per year (Medical Tourists) . </li></ul><ul><li>The annual growth rate of Medical Tourism in India </li></ul><ul><ul><ul><ul><ul><li>2000 – 15% per year </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>2007 – 30% per year </li></ul></ul></ul></ul></ul><ul><li>Kerala - > 8000 patients annually. </li></ul><ul><li>Cardiac, Ortho & Ayurveda treatment </li></ul><ul><li> - KIMS (2007) – 40,000 medical tourism patients </li></ul><ul><li>Hospital ‘A’ in Bangalore - reported 900 medical tourists per year. </li></ul>
  11. 11. <ul><li>“ India’s Tourist Industry could yield from $ 1.2 billion presently to $ 2.2 billion annually by 2012 . </li></ul><ul><li>The growth rate of Medical Tourism Industry @ 12% in 2002 will go to @ 30% annually by 2012 . </li></ul><ul><li>Up market private care in India to be worth from Rs.15000 crores to Rs. 30,000 crores by 2012 </li></ul><ul><li>Medical Tourism revenue can potentially rise from Rs. 5000 crores to Rs.10,000 crores per year. </li></ul>
  12. 12. <ul><li>$ 17 billion Indian Healthcare Industry contributes about 4% -5% of GDP. It is expected to grow @ 13% annually in next 5 yrs. </li></ul><ul><li>Health care spending in India will increase from Rs. 86,000 crores in 2000-2001 to over Rs. 200,000 crores by 2012. </li></ul><ul><li>Private Health care share will form the largest of this @ Rs.156,000 crores and growth will be driven by rising life style diseases. </li></ul>
  13. 13. <ul><li>Travel tourism </li></ul><ul><li>+ </li></ul><ul><li>pleasure , physical & mental relaxation </li></ul><ul><li>+ </li></ul><ul><li>value addition of medical treatment at lowest cost </li></ul><ul><li>Medical Tourism </li></ul>Anatomy of Medical Value Travel – ( Economic Potential)
  14. 14. Advantage India <ul><li>Unique medical value services to foreign patients that supersedes the competition : </li></ul><ul><ul><li>Yoga </li></ul></ul><ul><ul><li>Meditation /Spiritualism </li></ul></ul><ul><ul><li>Ayurveda healing </li></ul></ul><ul><li>“ India offers a unique basket of services to an individual that is difficult to match by other countries” (CII) </li></ul><ul><li>Less regulatory & legal problems </li></ul>
  15. 15. <ul><li>India has number of World Heritage Monuments & </li></ul><ul><li>Archeological sites attracting tourists /medical </li></ul><ul><li>tourists – Requirement strategic marketing for Medical </li></ul><ul><li>Tourism </li></ul><ul><ul><li>World heritage sites- Taj Mahal, Ajanta & Ellora, Hawa Mahal Khajuraho, Bhimbetica rock paintings </li></ul></ul><ul><ul><li>Buddhist sites – Shravasti, Kushinagar </li></ul></ul><ul><ul><li>Ancient & religious places – Varanasi, Udaipur, Ajmer </li></ul></ul><ul><ul><li>Cultural /Festival tourism – Ladakh festival, Khajuraho festival, Desert festival </li></ul></ul><ul><ul><li>Winter Sports best sites -Skiing – Gulmarg, Auli </li></ul></ul>
  16. 16. Economic Crisis, Credit Crisis & Recession in USA - Will it affect Medical Tourism market in India ? <ul><li>No </li></ul><ul><li>There are almost 50 million Americans with no health insurance </li></ul><ul><li>Canada - > 700000 patients waiting for procedures/surgery for > 6 months- 1yr </li></ul><ul><li>It can have a very positive impact on tourism industry in India for hospital & allied healthcare industry who position themselves in the right direction . </li></ul>
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  19. 19. <ul><li>Planning Commission Report - </li></ul><ul><li>Govt. will provide ‘M’ Visa to Medical Tourists on priority. </li></ul><ul><li>Most patients visit from SAARC + US &UK </li></ul><ul><li>Lowest cost - </li></ul><ul><li>Heart Bypass Surgery - </li></ul><ul><li>India Thailand Singapore US / UK </li></ul><ul><li>$ 6000 $ 7894 $ 23,983 $19,700 </li></ul><ul><li>Heart Valve Replacement Surgery </li></ul><ul><li>$ 8000 $ 10,000 $ 12500 US $ 20000 </li></ul><ul><li>UK & 90,000 </li></ul>
  20. 20. <ul><li>Micro Economics - Comparative Cost Analysis </li></ul><ul><li>Metal Free Dental Bridge </li></ul><ul><li>India – US </li></ul><ul><li>$ 500 $ 5500 </li></ul><ul><li> </li></ul><ul><li>Bone Marrow Transplant </li></ul><ul><li>India US UK </li></ul><ul><li>$ 30,000 $ 250,000- $40,000 $ 150,000 </li></ul><ul><li>Cosmetic Surgery </li></ul><ul><li>India Thailand US Singapore </li></ul><ul><li>$ 2000 $ 35,00 $ 10,000 - </li></ul><ul><li>Spinal Fusion </li></ul><ul><li>$ 5500 $ 7000 $ 62,000 $ 9000 </li></ul>
  22. 22. Marketing strategies to maximize economic potential <ul><li>Aggressive marketing & awareness programs globally </li></ul><ul><li>Publish details of Indian Corporate Hospitals with core competencies – e.g. Cardiac Surgery – J R Surgery, IVF, Cosmetic Surgery, Dental Surgery </li></ul><ul><li>Advertise - rates of all procedures in all International / International Magazines, journals, magazines & News Papers of the World </li></ul><ul><li>Web sites – List, details, Tele & E mail ID of Hospitals & Executives dealing with medical tourism </li></ul>
  23. 23. <ul><li>Medical Tourism Companies /Facilitator’s address, ISDN, E mails </li></ul><ul><li>Establishment of “Indian Medical Tourism Corporation” : </li></ul><ul><li>- International Branches </li></ul><ul><li>- Liaison cell with all Indian & Foreign Missions </li></ul><ul><li>- Brochures giving details & pictures of - Indian Corporate Hospitals, specialties, Consultant’s detail, procedure rates , </li></ul>
  24. 24. <ul><li>Special attractive treatment, travel & tourism packages at competitive rates </li></ul><ul><li> </li></ul><ul><li>Package medical tourism through Travel & </li></ul><ul><li>Tourism Cos. </li></ul><ul><li>Health Insurance for treatment in India </li></ul><ul><li>Regular Chartered Medical Tourism </li></ul><ul><li>International Inbound Flights with all </li></ul><ul><li>peripheral arrangements – in-flight </li></ul><ul><li>medical care - Car/ ambulance transfer </li></ul><ul><li>- Hotel – Hospital / Hotel – Wellness </li></ul><ul><li>tourism -Return to home country– follow up </li></ul>
  25. 25. <ul><li>Word of mouth business to change to </li></ul><ul><li> media driven business - on line directory for medical tourism </li></ul><ul><li>Need for India International MT Media </li></ul><ul><li>Marketing international hospital cannot succeed without Internet – Branding IMT must </li></ul><ul><li>Transparency & no intra hospital competition - proper patient centered approach </li></ul><ul><li>Facilitator –Promote hospital & partners on their Web sites. </li></ul><ul><li>Regular updating of web site, content & rates </li></ul>
  26. 26. <ul><li>Form Corporate Hospitals Medical Tourism Consortium with front offices in UK, USA, Canada, Middle East, South East Asian countries - </li></ul><ul><li>Medical Tourism Facility Managers - in Europe, Middle East, South East Asia - for networking with foreign hospitals & Consultants for patient reference – on profit sharing per patient basis. </li></ul><ul><li>Form Medical Tourism Association (India )- for laying down MT business ethics, rates, wellness tourism policies, procedures etc. </li></ul><ul><li>Medical Tourism Regulatory Body /Ethics Committee </li></ul><ul><li>Special Insurance Packages </li></ul>
  27. 27. <ul><li>Collect Data base of Uninsured patients –USA, UK, Canada & other countries – patient segmentation </li></ul><ul><li>Collect Data base of patients waiting in Canada, UK, USA other European & third world countries </li></ul><ul><li>Motivate Indian/International Insurance Cos for providing low cost Procedure Covers for overseas patients. </li></ul><ul><li>Approach Govt – Tax benefits for Medical Tourism sector </li></ul>
  28. 28. Training Needs -for exponential economic growth & sustainable Indian Medical Tourism <ul><li>Institutional Training – University courses </li></ul><ul><li>Structured courses – tailor made syllabus </li></ul><ul><li>Training in Tourism Marketing – Tourism Dept, Travelling industry, Hospitality & Hotel Industry </li></ul><ul><li>Training modules in soft skills – MT staff </li></ul><ul><li>Modular Short Training Courses for Specialists/ Hospital Executives in Customer Care Management - International Patients </li></ul><ul><li>Training of Spa/Wellness Institution staff </li></ul>
  29. 29. AHMEDABAD BANGALORE DELHI HYDERABAD MUMBAI MBA (Health Care Management) MBA (HCM) Two years full time PG regular course with option to specialize in final year either in Hospital Operations Management (HOM) or Medical Tourism (MT) Degree will be awarded by University recognised by UGC
  30. 30. To India UK, USA, Canada, Middle East, South East Asia Medical Tourists
  31. 31. Thanx