IT Strategy for IT Consulting Company ABC

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IT Strategy for IT Consulting Company ABC

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IT Strategy for IT Consulting Company ABC

  1. 1. “IN THE FUTURE, THERE WILL ONLY BE TWO TYPES OF ORGANIZATIONS THOSE THAT UNDERSTAND THE USE OF TECHNOLOGY AND THOSE THAT ARE OUT OF BUSINESS.” (BILL GATES) Strategic Information System for ABC
  2. 2. Some Questions … Does management have visibility & control on departmental operations and targets. Do we have common information sharing format of critical projects/contracts Does management is aware which customers/ projects are in troubled waters Does management is aware of employee productivity/efficiency ratios Are we able to measure the performance of our operations/initiatives  Leading or lagging  Strategic relevance of measures How many strategic initiative have taken and lost in between Is there a way to communicate and assess your business strategy Are all your employees aware of, and committed to strategy  Insight as to how individual objectives support the big picture  Accountability and empowerment Are we able to find true cost of each operation/Service or project
  3. 3. Agenda  Business Pressure and ABC Response  Business and Strategic Information System Alignment  SIS Architecture Draft  Executive Dashboard Demo  Suggested SIS Implementation Strategy
  4. 4. Business Pressure and Challenges Threat of substitutes Technological Services and Advances Products Threat of Global new Entrants Market Bargaining Global Power of Financial Suppliers Crises Bargaining Acquisitions power of and Mergers BuyersCompetitors ABC Social Responsibility
  5. 5. ABC Internal Factors/Forces Management IT Department Marketing Operations Integrating (Projects, Strategy Contracts, ABC Sales) Organization Culture Finance Employee Research and Motivation Development
  6. 6. ABC Response Operational Excellence Improved Raise Barriers Decision for new Making Entrants Business Business Process Alliances Reengineering ABC Continuous Locking Improvement Suppliers and Customers Differentiate Establishing Products & High Switching Services Cost New/ Improved Product and Services
  7. 7. The IT/IS Alignment: Business Change Perspective of IS/IT IS Strategy balances the demands for business change with the supply of IT enablersbased on "Beyond strategic information systems: towards an IS capability" Peppard & Ward, JSIS July 2004
  8. 8. The IT/IS Alignment: Different Strategic Philosophiesbased on "Beyond strategic information systems: towards an IS capability" Peppard & Ward, JSIS July 2004
  9. 9. ABC Value Chain Analysis Firm Infrastructure (general mgmt, Project Management, strategic planning) Accounting and Finance Human Resources Management (recruiting, training & Development) Procurement (Purchase of hardware, services, sub-contract) Profit Margin Project Pre Sales Estimation Management Maintenance CRM Bidding Installation Contracts
  10. 10. SIS Architecture Draft Unified Portal Access Executive Strategy Tactical Supporting Dashboard Management System Systems Core Systems System Pre-Sales CRM Financials Strategy Mapping Bidding & Contract Management Employee Procurement Sales Productivity Project Management Balance System Scorecard Knowledge HRM Management Service Contracts Common Middle Tier (SOA, Integration) Common Database Repository
  11. 11. Benefits Provides complete picture of where we have been, where we are and where we are going Goal alignment Business agility via improved decision making  By providing decision makers immediate access to mission-critical information Highlighting anomalies and providing audit trails Improved information consolidation process  By accessing and combining all corporate operational and financial data across multiple business units and applications Collaborative Management  By synchronizing the communication of goals, strategies and metrics across broad geographic areas
  12. 12. Dashboard Demo
  13. 13. SIS Implementation Strategy Phase 1: Development of IT Identify Business Identify IT Vision Vision Strategy and Mission (2 weeks) Phase 2: Analyze the GAP •Business Process Understand the Identify the Core Organization •IT Applications Current Business Business Process Structure •Technical Architecture (4 weeks) Phase 3: Strategic Information Application Technical IT Organization System Planning Architecture Architecture (3 Weeks) Phase 4: Develop Final Report recommendation Present Final and Action Plan Report (2 weeks)

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