Thailand IT's Readiness for AEC 2015

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Presentation to the Information & Communications Technology Committee of the American Chamber of Commerce in Thailand (“AmCham”) on February 13, 2013

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  • BPO Service Providers: Business method Outsourcing services, popularly called BPO services area unit merely those services through that a number of the supporting business processes area unit served by specialised corporations.BPO IT Services: BPO business has celebrated within the realm of arriving decision services because of its unmatched client care services offered at its fore, the businesses deploy its earnest spontaneous efforts toward gratifying many-sided demands and expectations of the business relation.
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Thailand IT's Readiness for AEC 2015

  1. 1. Thailand’s IT readiness for AEC 2015Dr.Thanachart Numnonda Executive Director IMC Institute 13 February 2013
  2. 2. ICT Usages In Thailand
  3. 3. Thailand ICT Overview Internet Users : 20,100,000 Penetration 30% Mobile Subscribers : 78,667,910 Mobile Penetration 117% Broadband Subscribers 3.39 Million homes Facebook Users 18,271,480
  4. 4. Thailand Smartphone/Tablet Shipment 2013 In 2013; 1.5 million desktops, 2.5 million notebooks and 3.5 million Tablets expected to be shipped [IDC] Smartphone shipment in 2013 is estimated at 7.3 million units [IDC]
  5. 5. Mobile Usage in ThailandAIS 35.3 Million Subscribers, DTAC 23.8 Millionand True Move 20.3 Million [Q3, 2012]Smartphone usage in 2010 is 18% and expect togrow to 60-65% in 2015 [Frost & Sullivan] 78% of smartphone users have iPhone.Thais are ready to spend three times theiraverage monthly salary for a phone
  6. 6. Top websites in Thailand Facebook Google Thailand Google YouTube Yahoo Windows Live Blogspot.com Pantip.com Sanook.com WikipediaSource :Alexa
  7. 7. Thailand ICT MarketThai ICT market value is expected to reach $18.8billion in 2012 communication industry captured76% of the market share while hardware andsoftware took up 17.6% and 5.5% market share.Digital content market in Thailand will reach $522million by end of 2012 7
  8. 8. ICT Market Survey Value in Million BahtSource: NECTEC; April 2012
  9. 9. Communications Equipment 2011Source: NSTDA; April 2012
  10. 10. Communication Services 2011Source: NSTDA; April 2012
  11. 11. Software Market Survey Value in Million BahtSource: TDRI, SIPA; April 2012
  12. 12. e-Commerce in Thailande-Commerce usage in Thailand in 2011-2012 is estimated to be at 67% and M-Commerce is at 37%: One of the top growing country in Asia [Survey be MasterCard]
  13. 13. Internet/Mobile Banking in Thailand Internet Banking - 4.85 million accounts - Number of transactions 28.8 million - Amount of transactions 3,200 billion baht Mobile Banking - 725,000 accounts - Number of transactions 7.46 million - Amount of transactions 82 billion bahtSource : Bank of Thailand; June 2012
  14. 14. Thailand Top 10 Shopping Websites 463,751 Visitors 231,992 Visitors 162,575 Visitors 150,634 Visitors 89,824 Visitors 72,494 Visitors 46,276 Visitors 41,686 Visitors 39,739 Visitors 37,695 VisitorsSource : http://shopping.truehits.net/
  15. 15. Comparing Thailand With Others
  16. 16. ASEAN
  17. 17. 17
  18. 18. 18
  19. 19. World LTE Development 19Source: 2012 White Paper Information and Communications in Japan
  20. 20. Source :We are social 20
  21. 21. Source :We are social 21
  22. 22. Mobile Payment Readiness IndexSource :Mastercard 22
  23. 23. Source :We are social 23
  24. 24. 24
  25. 25. IT Industry Competitiveness 2011 25Source: EIU2011
  26. 26. 26
  27. 27. Top 100 Outsourcing Destinations 2012 27Source: Tholons 2012
  28. 28. ICT inOther Countries
  29. 29. MalaysiaMDEC : Multimedia Super Corridor (MSC) now MSC Malaysia Phase 3: Target Export to other countries: – Primary: Indonesia, Vietnam, Thailand – Secondary: China Middle East IT spending in 2010 is US$4.8bn and is expected to grow to U$5.2bn in 2011. 29
  30. 30. SingaporePositioning as a ICT hub for this region Not much change after AEC 2015 IT spending in 2010 is $29.7bn for Hardware, $8.8bn for software, $7.2bn for IT Services ICT manpower 141,300 (2010) Infocomm-savvy workforce and globally competitive infocomm manpower to drive economic competitiveness Boost the number of infocomm jobs by 55,000 to about 170,000 by 2015 30
  31. 31. Vietnam Positioning as an outsourcing hub● IT spending in 2011 is US$8.7bn; software$1.2bn.● Strong support from the government● Labors of IT Industry 250,290 (2010)● New enrollment of IT students in universityreached 50,000 in 2011. 31
  32. 32. IndonesiaOne of the fastest growing economy Need more ICT professionals a compound annual growth rate (CAGR) of 17% over the 2011- 2015 period Attracted by many other countries; in and outside ASEAN ICT services in Indonesia is expected to reach US$3 billion by 2015 32
  33. 33. PhilippinesThe number one BPO location in the world.The IT/Business Process Outsourcing (BPO)industry, is already a very important factor ineconomy with over half a million full-timeemployees, between 4% and 5% contribution toGDP ICT/BPO sector generated annual revenues ofUS$11 billion in 2011 33
  34. 34. PhilippinesExceed 900,000 FTE in IT/BPO industry by 2016,from 525,000 in 2010;Over 50% of IT/BPO business is non-voice relatedby 2016, from 20% in 2010;Increased number of IT graduates to 60,000 by2016, up from 38,809 in 2009 34
  35. 35. Strategies
  36. 36. Example of ICT Strategy in the World 36Source: 2012 White Paper Information and Communications in Japan
  37. 37. ASEAN ICT MasterPlan 2015 37Source: Ministry of Information Communication & Technology
  38. 38. 38
  39. 39. ICT Opportunities In Thailand
  40. 40. Opportunity in ThailandThailand is a gateway to CLMV, emerging marketand more investment on ICT infrastructure.ICT spending increases in several industries,especially TelcoOpportunity for venture capital to invest on manyinnovated start-up companies in Thailand.ASOCIO Summit in September
  41. 41. 41
  42. 42. 3G Licenses have been granted to telecom operators.Tablets/Smartphone explosion Internet banking and mobile banking will be on high demand. Government Cloud service & Smart Thailand project.
  43. 43. 2013 will be the yearof e-commerce. Expect to reach almost Bt15 billion (Paypal) Online consumerization Social media marketing Personal cloud Retail will go more online. More investment on ICT.
  44. 44. Start-up Software Companies
  45. 45. Asia Software SummitOrganized by SIPA, ATCI, etc.26-28 September 2013ASOCIO SummitAsia Software ExhibitionBusiness Matching
  46. 46. www.facebook.com/imcinstitute
  47. 47. Thank you thanachart@imcinstitute.comwww.facebook.com/imcinstitute www.imcinstitute.com 47

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