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Özyeğin University (ÖzÜ) Library’s experience with Discovery Services


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Özyeğin University (ÖzÜ) Library’s experience with Discovery Services

  1. 1. Özyeğin University (ÖzÜ) Library’s experience with Discovery Services İlkay Holt, Acting Library Director September 22nd, 2011 ICOLC Europe 13th Meeting 1
  2. 2. About Özyeğin University• Established in 2008• A non-profit, non-state organization• An entrepreneurial research university• 2,000 members (staff and students) ICOLC Europe 13th Meeting 2
  3. 3. What Discovery Services Meant for Us?• Google-like search• One search box• One stop shop ICOLC Europe 13th Meeting 3
  4. 4. What a User Expect?• Simplicity• Easy to find• With little effort• Immediate reward• Similarity with popular search engines in their search experience ICOLC Europe 13th Meeting 4
  5. 5. ÖzÜ Library’s Experience• Driven by user expectations• 6 months’ trial of two products – EDS – Ebsco Discovery Services – Summon – Serials Solutions’ DS product• Different level of trial implementations – EDS was fully implemented – Summon was partly implemented ICOLC Europe 13th Meeting 5
  6. 6. Capability Comparison at a Glance• Harvested content • Mobile user interface• Indexed content • OAI harvesting• Local content • OpenURL, link resolver• Advance search • Personal account• API available • Relevancy rankings• Authentication • Usage statistics• Branding • Web 2.0 technologies• Customization • Pricing ICOLC Europe 13th Meeting 6
  7. 7. Performance on Search Scenarios• Searching scenarios on both products and native databases• Scoring them as 1, 0• Shared results with providers to be corrected• Issues resulting from different levels of implementation ICOLC Europe 13th Meeting 7
  8. 8. Conducted Focus Groups• Individual work with faculty members and students• Asking ; – Is it easy to find? – Is it easy to navigate? – Is what they found what they want? – Which one would you prefer to use? ICOLC Europe 13th Meeting 8
  9. 9. ÖzÜ Library’ Priorities• Library’s unique position/environment• Library’s skill set• Staff workflows• InfoLit programmes ICOLC Europe 13th Meeting 9
  10. 10. ÖzÜ Library’ Priorities• Quality of search results• Interface Essential• User feedback• Price • Authentication • Statistics Desirable • Customization • Connectors• Personalization• We 2.0 features Nice to have ICOLC Europe 13th Meeting 10
  11. 11. Conclusion• Difficult to compare apples with oranges• Needs change from one to another• Rapidly evolving products• Still, hard to compete with Google, Wikipedia • oZooGle+ ICOLC Europe 13th Meeting 11